Reviews
Robin
We choose this company because of reviews and pricing. From the start the front office staff were very accommodating, we had to push back the date but it all worked out great! Our movers Issac and Curtis are the best! Great attitudes , experienced And extra precautions with furniture wrapped with lots of blankets to any kind of prevent damage, then they lugged our stuff up a flight of stairs and moved furniture just where I wanted it!
Will definitely use again a year from now when we finally find our retirement home!!
Will definitely use again a year from now when we finally find our retirement home!!
Response
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<div>Hello Robin, <br/><br/>We are glad to hear that we exceeded your expectations and that you were taken care of from start to finish with your move! We always strive to make sure our customers always have a stress free environment during a move because we all know that moves can be difficult at times. We also look forward to be moving you again! Thank you again for using Two Men And A Truck® Sacramento!!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Robin, <br/><br/>We are glad to hear that we exceeded your expectations and that you were taken care of from start to finish with your move! We always strive to make sure our customers always have a stress free environment during a move because we all know that moves can be difficult at times. We also look forward to be moving you again! Thank you again for using Two Men And A Truck® Sacramento!!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
The moving team showed up right on time and immediately started loading. They worked nonstop until the job was completed, only stopping for a short lunch break. Very friendly and professional, placed items exactly where I requested. Would definitely use service in the future.
Claudia
Office staff and movers were wonderful!
Very pleased with all.
Very pleased with all.
Cindy
I was asked by a staff member before the move what my goal was for the move and I replied that I needed to stay on budget. That message was apparently passed on to the movers and I was very impressed with their due diligence to work as quickly as possible to get everything loaded into the truck including walking quickly or running to and from the house to the truck. Not only did they keep me on budget, but it ended up being less than the quote I was initially given. Thank you.
Suzanne
The Movers were kind. I thought they were slow, they didn't have to get to another job. I think they should have reiterated their start time when they arrived. Was the arrival time when they pulled in front of my house? Or was it when they moved the truck so it was situated for loading? Or was it when the contract was signed? Did I have to pay for their paperwork time? I calculated the time 45 minutes less than they did. Since they get paid by the hour, I didn't feel obligated to tip, especially since I did a coffee run, and lunch run gratuitously for them. I hope they are correct in saying my furniture will not be damaged by leaving the plastic and blankets on and poking holes in the plastic. It is in storage so I won't know for 6 months. So this survey should be done at that time.
Patsie
I thought my move was going to be easy but it turned out it was not so easy. There were issues with some things after we arrived at the new location but the moving team kept up the good attitude and went the extra mile to make sure everything was taken care, during the move and before they left. Very professional and courteous. Great team!
Michael
The movers were unprofessional and suggested I let them work “off the clock” and pay them directly since they “only made $12 and $15 per hour”. They worked extremely slow and I had to go looking for them over 20 times. They talked about personal issues, dating and other inappropriate stuff. Luckily their Operations Manager showed up to check on the move experience and I was able to tell him how unprofessional the movers were. He offered a small discount and an apology.
Amy
What a wonderful employees! They really hustled and kept a smile on their faces. Very professional.
Rebecca
Vince and John were two of the hardest working guys I’ve seen. Those poor guys had to haul my stuff up 2 flights of stairs, TWO flights! Zero complaints, only concerned with making me (The customer) happy.
Give these guys a RAISE!!
Give these guys a RAISE!!
Linda
Excellent job. Everyone was very nice and careful with furniture
