Reviews
Ricky
Moving is not fun but my experience with TWO MEN AND A TRUCK made it bearable. From the initial call to make a reservation to the end of the last haul, their help has been a blessing. Both guys who helped me move are super awesome. They are very respectful, hardworking and so LOVE their demeanor. Without a doubt these 2 guys deserved a recognition. Thank you and i’ll definitely recommend you again.
Mark
used you guys before, two years ago with the same result..
Ronald
Packers left items in cabinets and closets unpacked. Movers left some boxes and items clearly identified to be moved behind. When I called to ask about status of missing items and about getting keys and garage door remote, office was not responsive. Keys and remote were left at new property without anyone calling in advance to tell us that they were being delivered or calling afterward to tell us they had been delivered. It took us 2 days to find out where they had been left. Despite my voicing my complaints and dissatisfaction to the office staff, no one from management ever contacted me to try to help resolve the issues.
Response
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<div>Good morning Ronald, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at 916-852-7411 so we may address this with you.<br/><br/><br/>Thank you,<br/><br/><br/>Keep on truckin'!<br/>Daniel Cariveau, Marketing Coordinator<br/>TWO MEN AND A TRUCK®<br/><br/>Home and Business Moving<br/><br/>Sacramento, CA | 916.852.7411<br/>Roseville, CA | 916.771.2666<br/>Folsom, CA | 916.985.6683<br/>Vacaville, CA | 707.301.4008<br/>http://www.twomenandatruck.com/sacramento<br/><br/><br/>CAL PUC T# 190058<br/>US DOT# 1370440<br/><br/>Harness your inner bubble wrap! Boxes & packing supplies - We've got them!<br/>________________________________</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning Ronald, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at 916-852-7411 so we may address this with you.<br/><br/><br/>Thank you,<br/><br/><br/>Keep on truckin'!<br/>Daniel Cariveau, Marketing Coordinator<br/>TWO MEN AND A TRUCK®<br/><br/>Home and Business Moving<br/><br/>Sacramento, CA | 916.852.7411<br/>Roseville, CA | 916.771.2666<br/>Folsom, CA | 916.985.6683<br/>Vacaville, CA | 707.301.4008<br/>http://www.twomenandatruck.com/sacramento<br/><br/><br/>CAL PUC T# 190058<br/>US DOT# 1370440<br/><br/>Harness your inner bubble wrap! Boxes & packing supplies - We've got them!<br/>________________________________</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katie
Everything I experienced from requesting the quote to the move was handled exceptionally! I am so happy I chose this company and will do so again if I need to move again. My movers Dan and Mike explained everything in detail, were professional, had great attitudes, and cared for my property. You are lucky to have them on your team!
Wanda
I apologize for taking so long to respond, I have been sick since the day after the move. Collin and his friend were awesome. I apologize for not remembering the other gentleman’s name, I remember Colin because I have one grandson, Colin, and a nephew whose name is Collin. Both men were awesom to work with. I intend to call and ask for those two men when my house has finished being built and my stuff needs to be moved from the storage unit to the house. Everyone I dealt with was very helpful, respectful, and pleasant to work with. I willl definitely recommend “Two Men and a Truck” to anyone I know that needs to hire a mover. YOU ARE GREAT TWO MEN IN A TRUCK!!!
Heather
Our movers were exceptional. I was very impressed with all 4 of them and hope you know how valuable they are! We will definitely use this company again.
Trish
The moving team did an excellent Job! They took extra care with my belonging. And...they called me Miss Trish which showed great respect.
Darren
Movers arrived on time and handled my property with great care.
The two-man team was very personable and they were a very effective and efficient duo.
While the service itself is rather pricey, this is all explained upfront along with any and all caveats. A timely reminder call was received, which would allow you to cancel or reschedule without incurring any costs and the movers were very considerate of my time and expense by even asking how I felt they were doing along the way. They were also very open, understanding, receptive and responsive to my feedback. They met my time and budget requirements and were very helpful at the destination with setup and positioning of my property.
This young duo was great! Had "I" times this better, I'd have given them a larger tip than I did!
Thank you!
The two-man team was very personable and they were a very effective and efficient duo.
While the service itself is rather pricey, this is all explained upfront along with any and all caveats. A timely reminder call was received, which would allow you to cancel or reschedule without incurring any costs and the movers were very considerate of my time and expense by even asking how I felt they were doing along the way. They were also very open, understanding, receptive and responsive to my feedback. They met my time and budget requirements and were very helpful at the destination with setup and positioning of my property.
This young duo was great! Had "I" times this better, I'd have given them a larger tip than I did!
Thank you!
Gail
Loved Chris & Tim. They were courteous and hard working. They went over and above to accommodate us, always with a smile!
Great team!
Great team!
Reza
Josh and Mayo were the best! They both were professional and courteous. Josh clearly explained everything. Mayo was a hard worker who never stopped. The office staff answered all my questions and followed up with me before and after the move.
