Reviews

02/08/2019

Cindy

5 stars
I was asked by a staff member before the move what my goal was for the move and I replied that I needed to stay on budget. That message was apparently passed on to the movers and I was very impressed with their due diligence to work as quickly as possible to get everything loaded into the truck including walking quickly or running to and from the house to the truck. Not only did they keep me on budget, but it ended up being less than the quote I was initially given. Thank you.
02/07/2019

Suzanne

4 stars
The Movers were kind. I thought they were slow, they didn't have to get to another job. I think they should have reiterated their start time when they arrived. Was the arrival time when they pulled in front of my house? Or was it when they moved the truck so it was situated for loading? Or was it when the contract was signed? Did I have to pay for their paperwork time? I calculated the time 45 minutes less than they did. Since they get paid by the hour, I didn't feel obligated to tip, especially since I did a coffee run, and lunch run gratuitously for them. I hope they are correct in saying my furniture will not be damaged by leaving the plastic and blankets on and poking holes in the plastic. It is in storage so I won't know for 6 months. So this survey should be done at that time.
02/06/2019

Patsie

5 stars
I thought my move was going to be easy but it turned out it was not so easy. There were issues with some things after we arrived at the new location but the moving team kept up the good attitude and went the extra mile to make sure everything was taken care, during the move and before they left. Very professional and courteous. Great team!
02/06/2019

Michael

2 stars
The movers were unprofessional and suggested I let them work “off the clock” and pay them directly since they “only made $12 and $15 per hour”. They worked extremely slow and I had to go looking for them over 20 times. They talked about personal issues, dating and other inappropriate stuff. Luckily their Operations Manager showed up to check on the move experience and I was able to tell him how unprofessional the movers were. He offered a small discount and an apology.
02/05/2019

Amy

5 stars
What a wonderful employees! They really hustled and kept a smile on their faces. Very professional.
02/05/2019

Rebecca

5 stars
Vince and John were two of the hardest working guys I’ve seen. Those poor guys had to haul my stuff up 2 flights of stairs, TWO flights! Zero complaints, only concerned with making me (The customer) happy.
Give these guys a RAISE!!
02/05/2019

Linda

5 stars
Excellent job. Everyone was very nice and careful with furniture
02/03/2019

Karen

5 stars
We had used this company before and they were so careful with our furniture and fast, very friendly but professional. It had been 11 years ago, but they were still the only company that we trusted with our move.
Response
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<div>Hello Karen, <br/><br/>It is great to know that we have stayed consistent over the years. We still always strive to make every customer&#39;s experience, whether they are returning or new to be a pleasant experience. We also strive to exceed our customer&#39;s expectations and we are glad to hear that we did that again for you. Thank you again for using Two Men And A Truck!</div>
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02/02/2019

Jill

5 stars
They showed up right on time, moved everything effortlessly and efficiently. They were kind and courteous. Singing the entire time!! Yes...singing!! I loved it! Kept me in a good move and took my stress away. The two men I got were FABULOUS!! So sweet and kind.
02/01/2019

Victoria

5 stars
Carl and Win service were excellent we are super satisfied with them. They worked hard efficiently and professionally to finish on time. We salute and admire them for their hard work. Thank you Carl and Win and Warren too
Response
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<div>Hello Victoria, <br/><br/>We are happy to hear that our movers exceeded your expectations! We always strive to make sure our movers are prepared, professional, and ready for any move that comes their way. Thank you again for your kind words and thank you again for using Two Men And A Truck!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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