Reviews
Nikki
I was happy to use Two Men and A Truck again! This time I only had a small job, but the staff was friendly and helpful and the movers did a great job arranging the boxes in a way that would allow me easy accessibility! Thanks everyone for doing such a terrific job!!
Art
Jamal was terrific! Everything was very easy. No problems at all. Would definitely use again!
Ruth
very good young man. courteous, respectful...knew what they were doing..there deserve a 10,,,,,
Lisa
Sam & James came on time and worked quickly. I didn't like that we had to sign a waiver for one of our pieces of furniture, but it turned out OK. We are still waiting to hear back on when someone will be out to fix something that was damaged.
Brett
The guys that moved us really did a great job. They were efficient and got the job done. We were totally satisfied with the job they did. We have used Two Men and a Truck before and have been totally satisfied each time they moved us. Will use again and recommend to anyone moving. Thanks again
Erin
Always a pleasure to deal with. Make something very difficult into something easy!
Tristan
The movers said they were not prepared for the job and left . No management called to reschedule or to apologize .
I am truly dissatisfied and would like every penny refunded since I had to rent a 26 ft haul and move and pack myself
I will not use your company again.
I am truly dissatisfied and would like every penny refunded since I had to rent a 26 ft haul and move and pack myself
I will not use your company again.
Response
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<div>Hi Tristan, we're sorry to hear about the inconvenience and miscommunication of your recent move. We had you scheduled to do a pack and move. Our moving team indicated that there were more items to pack than expected, therefore it was going to take more time than anticipated. It was their understanding that you preferred to pack yourself and would contact our office when you wanted to schedule your move. We're sorry that our customer service team didn't follow up with you. Our operations manager will be in touch with you to come up with a resolution. Again, we apologize for the misunderstanding, that wasn't our intent. We look forward to correcting this. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tristan, we're sorry to hear about the inconvenience and miscommunication of your recent move. We had you scheduled to do a pack and move. Our moving team indicated that there were more items to pack than expected, therefore it was going to take more time than anticipated. It was their understanding that you preferred to pack yourself and would contact our office when you wanted to schedule your move. We're sorry that our customer service team didn't follow up with you. Our operations manager will be in touch with you to come up with a resolution. Again, we apologize for the misunderstanding, that wasn't our intent. We look forward to correcting this. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joy
To me, the first person I talk to is the most important for any company. That person was Jimmie. She was informative and professional, yet kind and understanding to my situation. I spoke to 5 other company's and chose yours even though the cost was more because of Jimmie. She is truly an asset to your company. Movers were also professional, attentive and careful. I forgot to get a key back and mover contacted me right away. I had forgotten all about it. He asked if it was OK if he leave it at office for me to pick up. That was fine with me. Picked up key and met Jimmie. She made me feel right at home and like we had already known each other awhile. Thank you everyone.
Sally
The best: Sam and Oscar wee fabulous. At 81 years of age I had worries. They soothed my worries and were
Sooo professional yet caring. Give those boys a raise please.
Sooo professional yet caring. Give those boys a raise please.
Ewing
On time, worked very efficiently, willing to move an item from where thought I wanted it, courteous, price excellent, found lost item and held for me, would highly recommend.
