Reviews
Richard
Move out on 2/27.19 was very good at a good price of $1075.
Stephen
The guys did an excellent job. We were very pleased. All of our stuff was well cared for during the move.
Thank you
Thank you
Richard
At 8:00 only 2 men showed up. We were told 6 and the office called and said 5 men. These 2 men worked as hard as I have seen anybody work but it was too large of a home to make any headway and it seemed they hardly make a dent in the amount of work that had to be done. Finally at 4:00 more men showed up and by then my nerves were running thin because of the amount of work to be done. They finished after 10:00 at night a 14 hour marathon because we didn't get what we needed from the beginning that was promised. We are both senior citizens and do not have the strength and stamina and if you delivered on your promises it all could have been avoided. The previous move in 2017 we had 3 men and took much less time and half the amount of money.
Response
<div class="bv-review-response-container">
<div>Thank you for the feedback, Richard. We sincerely apologize for the inconvenience on the day of your move. We had multiple call outs the morning of your move and that threw a wrench into everything scheduled for the day. We hate more than anything to have our employees affect such an important day for our customers in such a negative way so please believe that we did everything we could to make your move go as smoothly as possible. We hope that in the future, you give us the opportunity to prove that we are the Movers Who Care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for the feedback, Richard. We sincerely apologize for the inconvenience on the day of your move. We had multiple call outs the morning of your move and that threw a wrench into everything scheduled for the day. We hate more than anything to have our employees affect such an important day for our customers in such a negative way so please believe that we did everything we could to make your move go as smoothly as possible. We hope that in the future, you give us the opportunity to prove that we are the Movers Who Care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
David
Osborne and Sam.... you really need to hang on to these guys! They called to say they were on the way the morning of our move and were right on time. Both were very friendly, professional, courteous and had just the right amount of personality. We moved to Prescott Valley, so it was a full day move. Even at the very end as it was getting dark, they were both very positive and upbeat.
What impressed me the most is that they had to unpack another franchises work from a storage unit and although they stated that they would have packed it differently, they didn't use the opportunity to bad mouth another location. That was a real classy move.
Precisely why my parents used your company twice, we have now done so as well. Great job!!
What impressed me the most is that they had to unpack another franchises work from a storage unit and although they stated that they would have packed it differently, they didn't use the opportunity to bad mouth another location. That was a real classy move.
Precisely why my parents used your company twice, we have now done so as well. Great job!!
Response
<div class="bv-review-response-container">
<div>Thank you for the awesome review, David! We're so glad you enjoyed our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for the awesome review, David! We're so glad you enjoyed our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sandra
The moving team was punctual, friendly, professional and efficient. I had a minor claim regarding a TV stand. The supervisor came to my house to see the damage. He ordered a replacement part then came back to my house to install the replacement for the damaged item. Overall, the service was excellent and I would recommend Two Men and a Truck to anyone.
Luanne
Everyone was very helpful and efficient. I appreciated the reminder call.
Aleksandra
This was the smoothest move I have ever experienced. While moving is already very stressful and hard my movers made me feel relaxed and comfortable. I will absolutely use this company again for my next move!
Paulina
Was a good experience. Felt like it took a little longer than necessary as we moved much more previously and further but close to the same price but overall very satisfied and will use again. Movers were very friendly and helpful.
Angie
I have had poor experiences with movers in the past so expected very little. These guys exceeded at everything and made me think moving is easy. They called ahead and showed up early in the window. I figured I’d be waking around all afternoon and they’d show up late like the cable guy. They were extremely polite and friendly. When I wanted furniture adjusted 1/4 inch, it was done willingly. The entire move was so efficient that I didn’t have any waiting time and was able to work
from home later in the day. I am definitely using these guys for my next move and every move after.
from home later in the day. I am definitely using these guys for my next move and every move after.
Chad
Everything was excellent with the exception of my furniture being put together. I realized after they had left that both my dining room table and the sofa weren't put back together correctly - I will need to take them both apart again. On the sofa, the sofa has to be turned over and the backs "released" which can take two people, the leather flap wasn't tucked in and it can't be tucked in while connected. The table has a the legs turned incorrectly AND they didn't take the tape off - the installed the legs ON TOP OF the tape so now I can't extend the table (and it looks ridiculous with blue tape running along it).
