Reviews
Karen
What an amazing experience!! Everything went so smoothly. On time, super great guys, so kind and efficient with their service and time.
I would definitely use them again!!!
I would definitely use them again!!!
Response
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<div>Thank you for your feedback and kind words towards your crew, Karen! We're pleased you were satisfied with our services and thank you for choosing Two Men And A Truck-Scottsdale for your moving needs. <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback and kind words towards your crew, Karen! We're pleased you were satisfied with our services and thank you for choosing Two Men And A Truck-Scottsdale for your moving needs. <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brittany
The gentleman were nice but were very rough with my stuff.
A desk broke, after I told them the desk was not sturdy. 2-3 boxes that said nothing on top fragile they stuck multiple items on top off them. Those items could be potentially damaged.
Gave them my jewelry box. Stated it was a jewelry box and they turned it on it’s side so all of my jewelry is tangled or mixed up.
The gentlemen forgot
To take photos (thank God I did), he asked me to text them to him to send them. Which I did, then the next day the store called and stated he did not send the pics I sent him.
I’ve use two men before, never had this bad of a experience. But I will not be using this particular location in the future.
A desk broke, after I told them the desk was not sturdy. 2-3 boxes that said nothing on top fragile they stuck multiple items on top off them. Those items could be potentially damaged.
Gave them my jewelry box. Stated it was a jewelry box and they turned it on it’s side so all of my jewelry is tangled or mixed up.
The gentlemen forgot
To take photos (thank God I did), he asked me to text them to him to send them. Which I did, then the next day the store called and stated he did not send the pics I sent him.
I’ve use two men before, never had this bad of a experience. But I will not be using this particular location in the future.
Judy And Mel
This was our 18th move, most of them during my Navy career. Majority of those movers were big, named brands contracted by the Navy. Our move with Two Men and a Truck far exceeded our experience with any of the previous companies. Our team of Carlos and Jamison were exemplary in decorum, professionalism and appearance. They knew what they were doing and accomplished the on-load, transit, and off-load without a hitch. Every article shipped arrived in the exact same condition as when it left. The office staff was a delight to work with and kept us appraised of everything going on. Last but not least was the billing methodology that was a great example of transparency in real time. You will always be the first on our list should we ever have to move again. Mel & Judy Taunt
Response
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<div>Thank you for your service, Judy and Mel!!! We appreciate the feedback and kind words towards your crew. We're pleased they safely and successfully relocated whilst making it a stress-free relocation. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and please call us for anything you need! Thank you again and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your service, Judy and Mel!!! We appreciate the feedback and kind words towards your crew. We're pleased they safely and successfully relocated whilst making it a stress-free relocation. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and please call us for anything you need! Thank you again and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Don and Rose
Matthew and Chandler were the best movers we have ever had. They were prompt, courteous, friendly, and took great care with our furniture. Matthew even noticed legs on my upright jewelry chest loose and he tightened the legs for me. Wonderful! They worked quickly but knew what they were doing and didn’t waste time. We were very impressed!! Kudos to both of them. It was great to see they shrink wrapped items to prevent damage. We have not always had such care of our furniture with other movers. So appreciative of these two movers we had and our whole experience from the time we spoke with office staff (also extremely helpful!) was just terrific. So glad we chose this wonderful company. Thank you Matthew and Chandler.
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<div>Wonderful! Thank you for the positive feedback and kind words towards your crew, Don and Rose! We're pleased we were able to accommodate you and relocate you safely and successfully. I will definitely give kudos to Chandler and Matthew. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs.<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wonderful! Thank you for the positive feedback and kind words towards your crew, Don and Rose! We're pleased we were able to accommodate you and relocate you safely and successfully. I will definitely give kudos to Chandler and Matthew. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs.<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Two Men and a truck were convenient, efficient and reliable
Response
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<div>Thank you for the positive feedback, Mary! We're pleased you were satisfied with our services and we were able to safely and successfully. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs! We look forward to working with you again in the future.-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the positive feedback, Mary! We're pleased you were satisfied with our services and we were able to safely and successfully. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs! We look forward to working with you again in the future.-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
Was duped on the price. Packing was never discussed which resulted in us paying a lot more that the two other movers we got bids from.
Response
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<div>Susan, we're terribly sorry you feel this way with your relocation. However, there were two estimates that were sent to you (one for packing and one for moving) before your relocation. Our On-Site manager came to your home before hand and put together an accurate estimate as well. We're sorry for any inconvenience or confusion those estimates caused you. Please call our office at: (480) 991-1805 if you have further questions. <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan, we're terribly sorry you feel this way with your relocation. However, there were two estimates that were sent to you (one for packing and one for moving) before your relocation. Our On-Site manager came to your home before hand and put together an accurate estimate as well. We're sorry for any inconvenience or confusion those estimates caused you. Please call our office at: (480) 991-1805 if you have further questions. <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gil
Your guys did a good job and worked hard and efficiently. Although they did break 2 pots everything else was fine. The only real disappointment was with management moving the guys off before the guys were done. We hired your firm to do a job unfortunately I am left with finishing up.
Response
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<div>Thank you for the feedback, Gil. We're terribly sorry for any inconvenience that you experienced during your relocation. The day of your move was very hectic for us here and we're sorry we had to pull the crew due to a few employees calling in sick. We really appreciate you understanding and your patience. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and if you need anything in the future please to don't hesitate to call us. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback, Gil. We're terribly sorry for any inconvenience that you experienced during your relocation. The day of your move was very hectic for us here and we're sorry we had to pull the crew due to a few employees calling in sick. We really appreciate you understanding and your patience. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and if you need anything in the future please to don't hesitate to call us. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sandrine
I was really happy with the moving, the team was so nice, they did a really great job. Thank you so much.
Response
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<div>Great! Thank you for the feedback and kind words towards your crew, Sandrine! We're pleased you were satisfied with your relocation and we were able to safely and successfully relocate you. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future! <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Great! Thank you for the feedback and kind words towards your crew, Sandrine! We're pleased you were satisfied with your relocation and we were able to safely and successfully relocate you. Thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future! <br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jerry and Kathy
Only surprise for us was the tipping piece which is a bit awkward and something you should cover with your customers.
We thought your team was excellent but felt uncomfortable about tipping at the end of each day and therefore felt compelled to tip more than we otherwise would have considering we knew we had the same guys coming back the next day and wanted them to be happy and eager to finish the job.
We thought your team was excellent but felt uncomfortable about tipping at the end of each day and therefore felt compelled to tip more than we otherwise would have considering we knew we had the same guys coming back the next day and wanted them to be happy and eager to finish the job.
Response
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<div>Thank you for the feedback, Jerry and Kathy. Terribly sorry you felt uncomfortable doing the bill process. We leave it up to our customers to leave a tip or not for the crews if they thought they deserved one and thank you for being kind and leaving one. Also, thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback, Jerry and Kathy. Terribly sorry you felt uncomfortable doing the bill process. We leave it up to our customers to leave a tip or not for the crews if they thought they deserved one and thank you for being kind and leaving one. Also, thank you for choosing Two Men And A Truck-Scottsdale for your moving needs and we look forward to working with you again in the future. -Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pamela
Loved your guys! Super friendly, smart, and nice. We shook hands all around which is a big plus.
Response
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<div>We're glad to hear you enjoyed our services, Pamela! Thank you for the feedback and kind words towards our employees as well. If you need anything at all in the future please don't hesitate to call us.<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're glad to hear you enjoyed our services, Pamela! Thank you for the feedback and kind words towards our employees as well. If you need anything at all in the future please don't hesitate to call us.<br/>-Two Men And A Truck Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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