Reviews
Julie
Absolutely awesome!!!!! I had monies left over andamp; wanted to make sure the (2) men that moved us were tipped from that.
Allison
Johnny and Darien were great -- very friendly, easy to work with, and efficient. Made my move easy!
Laura
I just thought they did a great job, they were both friendly I told them which things went on first because some of it wasn't marked. they started right up got the job done. A great team. I was very pleased. thank uou for you service.
Response
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<div>We're glad you enjoyed your experience! Thanks for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're glad you enjoyed your experience! Thanks for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jon
Awesome crew and Company. Probably use again if needed.
Christine
The movers were very friendly and respectful. They worked hard and got the job done without any problems.
Anthony and Jennifer
Great job, worked hard and with care. I wish we had used them for our out of state move last year.
Debra
Movers were slow
Took longer than last time. Had less and distance from doors to apartment much closer. Movers not as efficient as ones Iandacirc;??ve used before. They left a tool box but havenandacirc;??t contacted me to retrieve it
Took longer than last time. Had less and distance from doors to apartment much closer. Movers not as efficient as ones Iandacirc;??ve used before. They left a tool box but havenandacirc;??t contacted me to retrieve it
Response
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<div>We're sorry that you weren't quite as satisfied with your move as last time. We will have someone come out and grab that tool box as soon as possible. If the need to move were to arise again we hope that you will give us a chance to make up for this one.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're sorry that you weren't quite as satisfied with your move as last time. We will have someone come out and grab that tool box as soon as possible. If the need to move were to arise again we hope that you will give us a chance to make up for this one.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carrie
this is the second time i used you for a move and again I was so pleased. Excellent job again and thank you for making the move less stressful. You guys ROCK!!!!
Beth
Extremely disappointed....movers were three hours late arriving.....unable to get ahold of office staff to know why they werenandacirc;??t there as promised. No return call....5 to 6 messages left. Movers were good once they arrived. Office staff who called next day was not interested in my terrible experience. You lost a customer for life.
Response
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<div>We apologize for the late arrival and lack of communication during your move. The job before yours ended up going longer than expected and we were unable to get another crew. We did not receive any messages from you so we're not entirely sure where you had left them or where the miscommunication was there, but in any case we do apologize for that. In order to make up for some lost time we did send out an extra mover at no extra cost but we do understand your frustrations. If there is anything else we can do to reconcile with you please do not hesitate to let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for the late arrival and lack of communication during your move. The job before yours ended up going longer than expected and we were unable to get another crew. We did not receive any messages from you so we're not entirely sure where you had left them or where the miscommunication was there, but in any case we do apologize for that. In order to make up for some lost time we did send out an extra mover at no extra cost but we do understand your frustrations. If there is anything else we can do to reconcile with you please do not hesitate to let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wayne and Sue
Overall a good experience, but I was told I could keep items in dresser drawers and a small one drawer desk. The movers moved my dresser and desk andquot;on endandquot; which caused a HUGE problem since the top 2 small drawers of my dresser contain jewelry. After delivery, the jewelry was ALL OVER and I had to remove all the drawers and disentangle my jewelry and get it put back away. This took me a long time and I wasn't happy about it. My small desk had the same problem! You should mention in your pre-move letter that the movers will be moving dressers on end so people can prepare and pack what is necessary. Other than this problem, we were happy overall, although I do think it was a little expensive. The movers themselves were great!
Response
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<div>We apologize for not making that distinction in the pre-move letter. We usually try to communicate that items in drawers that are not secured tend to get shaken up in the moving process so we do apologize for not making that clear. All in all, we're glad you enjoyed your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for not making that distinction in the pre-move letter. We usually try to communicate that items in drawers that are not secured tend to get shaken up in the moving process so we do apologize for not making that clear. All in all, we're glad you enjoyed your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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