Reviews
Colleen
The guys that came to move me were professional, kind, thorough, careful and worked efficiently. I am very happy with the service provided.
Response
<div class="bv-review-response-container">
<div>Colleen, we are so pleased you're happy with our moving services. Thank you for the 5-star rating!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Colleen, we are so pleased you're happy with our moving services. Thank you for the 5-star rating!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Jeffrey
I would definitely use Two Men and a Truck again. They were great. They kept telling me their job was to make the customer happy. I know I will be moving in a couple of year after I build a home and I will be using them to do a complete move packing, boxing, and moving.
Response
<div class="bv-review-response-container">
<div>Jeffrey- you are right, our job IS to make customers happy! We're so glad you are pleased and look forward to working with you again. Thank you for the 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Jeffrey- you are right, our job IS to make customers happy! We're so glad you are pleased and look forward to working with you again. Thank you for the 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Emily
The movers did not want to be there. They claimed to work faster if they hadn't worked 14 hours the day before. This is not my problem but I ended up paying for movers goofing off, sitting down and working when they wanted to do so. I had to babysit them to ensure they were moving forward. Poor attitudes, unprofessional and disrespectful of my time and belongings.
Response
<div class="bv-review-response-container">
<div>Emily, we are very sorry to hear that we did not meet your expectations. Often our movers do work long days, but they also know this is a requirement. In these cases, we try to schedule a lighter job for them the next day, though it is not always possible. Regardless, they should not be complaining, and they usually do not. We apologize for your experience and have passed your comments along to our manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Emily, we are very sorry to hear that we did not meet your expectations. Often our movers do work long days, but they also know this is a requirement. In these cases, we try to schedule a lighter job for them the next day, though it is not always possible. Regardless, they should not be complaining, and they usually do not. We apologize for your experience and have passed your comments along to our manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Jac E
Brendon and John were excellent. They were helpful, courtious, thoughtful and patient. I would hire them again in a heartbeat. Their workers on the delivery end were not able to help them. They just dug in and got the job done anyway.
John
Nicole handled all the office/up front affairs vey well. Took the time needed to get things going and was quickly available if I had questions. When I needed a last minute schedule change, the office staff handled it within minutes. The entire moving team was very courteous, explained everything well, was careful with our furniture, asked questions when needed, and were efficient with the entire process. The entire move was handled carefully and efficiently, and came in under the estimate. Two Men and a Truck will get my full recommendation to others who are moving.
Response
<div class="bv-review-response-container">
<div>John, thank you for choosing TWO MEN AND A TRUCK Mesa! We are so happy that YOU are happy! Thank you for the 5-star rating.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>John, thank you for choosing TWO MEN AND A TRUCK Mesa! We are so happy that YOU are happy! Thank you for the 5-star rating.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Danielle
I would definitely use them again. The two men that helped with my daughters move were professional, friendly, took very good care of her belongings, and were a pleasure to work with.
Response
<div class="bv-review-response-container">
<div>Thank you Danielle for the 5-star rating! We are glad all went well with your daughters' move and hope to work with you again soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Danielle for the 5-star rating! We are glad all went well with your daughters' move and hope to work with you again soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sylvia
The schedulers in the office explained everything thoroughly beforehand. Their estimate was almost exactly right on. The movers were on time, very nice and helpful. Everyone made this move very easy for me. I would use this service again in the future.
Response
<div class="bv-review-response-container">
<div>Thanks Sylvia for the 5-star rating! We do try to make the move as easy as possible for our customers. We look forward to working with you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thanks Sylvia for the 5-star rating! We do try to make the move as easy as possible for our customers. We look forward to working with you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Lark
We greatly appreciate the professional and friendly service both office staff and movers provided us yesterday during our move. We will be referring andamp;acirc;Two Men and Truckandamp;acirc; to all of our friends because of your staffandamp;acirc;s excellent service. Thank you for being the muscle behind our move.andamp;Acirc;andamp;nbsp;
Response
<div class="bv-review-response-container">
<div>Lark, we are so glad all went well with your move. We truly appreciate your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Lark, we are so glad all went well with your move. We truly appreciate your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Joe
We had used this office before and the guys were familiar with the care facility and we needed to make an extra stop to pickup furniture before the final destination. They were very prompt and took the extra time to ensure our satisfaction. The office staff was great as well, would recommend (and have recommended) again. Thanks
Response
<div class="bv-review-response-container">
<div>Thank you so much Joe for choosing TWO MEN AND A TRUCK Mesa! We are often moving people into senior care facilities, and we understand the special care our seniors require. We are glad all went well and hope to work with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much Joe for choosing TWO MEN AND A TRUCK Mesa! We are often moving people into senior care facilities, and we understand the special care our seniors require. We are glad all went well and hope to work with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Donald
I did not realize the TIP was automatically added to the cost. I think that was a bit steep.
Response
<div class="bv-review-response-container">
<div>Donald, the tip is not automatically added to the final cost. We apologize if there was any confusion - a manager will be reaching out to you if they haven't already.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Donald, the tip is not automatically added to the final cost. We apologize if there was any confusion - a manager will be reaching out to you if they haven't already.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
