Reviews
Ginniann
I appreciate you honoring your original bid. Two notes
1. One member of the team was clearly tired and had worked late the night before. He mentioned it several times. Back to back long moves probably don't help anyone
2. As I mentioned on the phone, my washer line was connected and ziptied but not ziptied correctly. The third time I used the washer the hose came out and flooded the room.
1. One member of the team was clearly tired and had worked late the night before. He mentioned it several times. Back to back long moves probably don't help anyone
2. As I mentioned on the phone, my washer line was connected and ziptied but not ziptied correctly. The third time I used the washer the hose came out and flooded the room.
Response
Hello Ginniann, thank you for sharing your experience. We want our movers to be rested and ready to work efficiently and safely, and we will certainly work to ensure this is the case for all moves. It appears that you've been in contact with our management team and have worked together to come to a solution. If you have any other questions, please give us a call. Thank you!
Patsy
Your team was amazing--arrived on time, worked hard the entire time and got the job done in record time--much faster than I thought. They were very professional and courteous and the job went so well that I didn't even owe more money than just what I had paid for the deposit--I was thrilled and very grateful. Thank you so very much!
Response
Hello Patsy! We are so pleased to hear our movers could get the job done quickly and effectively! Thank you for choosing TWO MEN AND A TRUCK!
Karen
Your services are a well-coordinated team. From online forms to contact to day-of moving. Thanks, Eric! Job well done.
Response
Thank you, Karen! We're so happy to hear you had a positive experience throughout the booking and moving process. Best wishes from us!
Robin
Great team of two gentlemen. They worked fast and did a great job.
Response
Hello Robin, thank you for your kind words! We're so pleased our team could help your move go well! Have a lovely day.
Billy
All the staff were very helpful and made sure the job ran smoothly. Worked in with me as I had to change the moving date.
Response
Hello Billy, we're delighted to hear we could help your move go smoothly. Thank you for sharing your experience with us. Best wishes!
Ted
The gentlemen were professional, cordial and efficient great team,
Back office not so much, Basically had a bait and switch, already paid my deposit on the agreed upon rate, there scheduling changed and they wanted to charge 50% more, had to renegotiate, Then they missed the scheduled time to deliver with no phone call til after time had passed, took 1/2 day off, unacceptable
Back office not so much, Basically had a bait and switch, already paid my deposit on the agreed upon rate, there scheduling changed and they wanted to charge 50% more, had to renegotiate, Then they missed the scheduled time to deliver with no phone call til after time had passed, took 1/2 day off, unacceptable
Response
Hello Ted, while we're happy that you were pleased with your move team, we're sorry to hear you didn't have a good experience with scheduling. We know how stressful moving can be, and how important it can be to stay on schedule. We apologize for the unexpected change in schedule, and assure you it was not our intent. It appears as though you've been in contact with our team and have come to a solution. We welcome you to reach out again if we can assist you any further. Thank you!
Chris
The team called me to tell me they were on the way, showed up on time and did the job. They were both professional and polite and we got my Mom moved in under two hours. Could not have gone smoother.
Response
Hello Chris, we're pleased to hear your move went smoothly! Thank you for sharing your experience. Best wishes to you and your Mom!
Ernest
The team that moved us were very professional they came ready to work they walked with my wife through the house developed a battle plan then went to it. They covered and wrapped everything. They were clean and well groomed, and they were quick. when they reached our new house all my wife had to do was direct traffic. I would recommend 2 men and a truck to everyone that needs to move.
Response
Thank you, Ernest! We are so pleased our team could help your move go smoothly! Thank you for choosing TWO MEN AND A TRUCK!
Kathryn
Was very pleased with the entire companies professionalism. Prompt ,efficient, informative. Andrew an other partner were excellent. Very respectful of my personal property, making sure items wrapped safely and moved careful. Definitely would recommend and use your service again.
Response
Hello Kathryn, we are so pleased to hear you had an efficient, professional, and positive experience with our team. We will be sure to let your move team know that you appreciate their work! Thank you for sharing your experience with us!
Tom
Travis and Hunter were very professional and worked very efficiently. They were awesome!
Problem: Your truck leaked oil in our driveways and we tried to determine were the leak was coming from but could not see. Please fix this problem it is impossible to get the stain our of our driveways.
Problem: Your truck leaked oil in our driveways and we tried to determine were the leak was coming from but could not see. Please fix this problem it is impossible to get the stain our of our driveways.
Response
Hello Tom, thank you for your feedback. We take pride in maintaining our fleet in tip-top shape, and appreciate you letting us know about the oil in your driveway. If you would like to discuss this with us further we invite you to reach out to us at 480.559.8085. We're pleased to hear that Travis and Hunter gave you an awesome move! Thanks again!
