Reviews

12/22/2020

Alexander

5 out of 5 stars
Great experience all around, office staff to movers. Thank you!
Response
Happy to hear this Alex, thank you for taking the time to share your feedback with us!
12/21/2020

Gail

5 out of 5 stars
The office staff were very helpful. We understood the entire transaction and they communicated regularly. When I had changes, they handled them very well. Antonio and Jordan arrived on time, they were friendly and professional. They loaded quickly and immediately left for Prescott. They arrived just minutes after we did and unloaded exactly as requested. It was a great experience.
Response
Happy to hear this, thank you for taking the time to share your feedback with us!
12/19/2020

Greg

5 out of 5 stars
The guys who moved my stuff were amazing! Couldn’t have had a better experience
Response
Happy to hear this, thank you for taking the time to share your feedback with us!
12/17/2020

Elizabeth

5 out of 5 stars
Perfectly satisfied. Relieves the stress of renting u haul. Everyone was courteous and professional from start to finish ! They are “movers who care”.
Response
Happy to hear this, thank you for taking the time to share your feedback with us!
12/15/2020

David

5 out of 5 stars
The team that performed my move, Antonio, Anthony, and Ethan were fantastic. They quickly wrapped my items and efficiently moved them into the truck and unloaded just as quickly on the other end. They communicated what they were going to do and what the rates were going to be and completed the move with in the timeframe they had estimated. I am very pleased with their work. Five stars.
Response
Thanks for taking the time to share your feedback with us, David! I'll be sure to pass your kudos along to the moving crew!
12/15/2020

anna

5 out of 5 stars
The crew that moved me was amazing. Very courteous, fast. Efficient. Highly recommend those 3. The gentleman who seemed to be in charge of the crew was also the driver and he rocks!
Response
Thanks for the five star review Anna, I'll pass your kudos along to the moving crew!
12/08/2020

Amy

5 out of 5 stars
The entire team was great. From (Julianne) the estimator to the three guys who did the work (Branden, Erik and Anthony), everyone was great to work with. Professional and accommodating. The guys worked hard, didn't waste time and were flexible in finding solutions to some challenges I tossed in their direction. I will definitely request them next time. Thank you, Amy
Response
Thanks for taking the time to share you feedback with us Amy! I'll be sure to pass this message along to Juli and our moving crew.
12/08/2020

Lori

2 out of 5 stars
I assumed I'd be getting a trained team to make my move. If I'd known I would get all novices I'd have asked for mature movers. I witnessed unsafe techniques, unprofessional decision making, and my boxes tipped over-there should have been a bar holding the boxes in place during the travel, and I got charged for this mishap/oversight. It took the movers 2 hrs to straighten it out-again my charge.
Response
We're sorry to hear that we failed to meet your expectations Lori. We'll be reviewing our training processes to prevent an incident like this from occurring again in the future.
12/07/2020

Jonathan

5 out of 5 stars
My movers were quick and efficient and worked extra hard to get furniture where it needed to go (i.e. getting a door off its hinges so a sofa would fit through the frame). These guys went the extra mile and I was completely satisfied with their professionalism and efficiency.
Response
Thanks so much for the five star review Jonathan, we're happy to hear you were satisfied with your move experience!
12/06/2020

Corey

5 out of 5 stars
Professional, affordable, and no damages. I’ve used their services twice and will likely use again.
Response
Thanks for taking the time to leave us your feedback Corey, we look forward to serving you again!