Reviews

11/21/2017

Fiona

5 out of 5 stars
The guys were at my house on time. They walked thru and I explained what went and what did not. They gave suggestions. They did a good job. They were clean and looked nice - even after a day of moving. They even saved me money. Anyone that can save me money is ok in my books!
11/20/2017

Julie

5 out of 5 stars
My guys were amazing, they were uber professional and worked hard and efficiently. They had such a great attitude and I really enjoyed working with all three of them.
11/19/2017

Trina

5 out of 5 stars
Derrick, Ryan, and John arrived early which I greatly appreciated it happened to be that I was also running ahead of schedule and that was very helpful to keep my moving day running smoothly. They were courteous and professional as they prepared my belongings to be loaded. They worked very efficiently together. They completed the in less time then what was quoted. I would highly recommend using Two Men and a Truck to others. Thank you.
11/18/2017

Nancy

5 out of 5 stars
Service was excellent....Derrick, Eric, Isaac and Malik were respectful, worked hard, careful with my things...it was a pleasure to work with them!
Thank you!
11/16/2017

Gordon

5 out of 5 stars
Derrick and Isaac were the friendliest, most efficient and caring movers weandacirc;??ve ever had. They were positive, professional and caring during the entire experience. They are the reason we will continue to use and refer friends and colleague to Two Men and a Truck!
11/15/2017

Crystal

5 out of 5 stars
Kyle and Mark were wonderful. This was my best move ever and will happily pass on your business ti all my friends
11/15/2017

Betty

5 out of 5 stars
All employees (office and movers) were very helpful and showed concern for everything relating to the move. They treated us and our property with respect. We will and have highly recommended your Company. THANKS TO ALL.
Betty andamp;amp; Bruce
11/15/2017

Dora

5 out of 5 stars
THE 2 GENTLEMEN THAT CAME OVER WERE EXCELLENT COULD NOT HAVE ASKED FOR A BETTER TEAM
11/14/2017

Angela

2 out of 5 stars
This was my second experience using Two Men and a Truck because I knew the level of service that I had received prior- which was stellar! This time however, was different. My bed was not assembled (bed frame, box spring, mattress and headboard were all leaning against the wall) as they were when I previously moved. My boxes were placed right in the middle of my walkways instead of off to the side so we could still move around. When the office staff called me to ask about my experience, I expressed my frustration and they told me they wanted to correct this for me. This was two weeks ago, and I have not been contacted since regarding my experience.

Thankfully I wonandamp;acirc;€™t be moving again since I bought a home, but I wonandamp;acirc;€™t refer anyone to the company if they wonandamp;acirc;€™t follow through on their word.
Response
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<div>Hi Angela,<br/>As the Marketing and Sales Manager, I am deeply upset to hear of the negative experience you had, but I thank you for your honest feedback. We at TWO MEN AND A TRUCK&reg;️Phoenix Central aim to deliver the best customer experiences but we sometimes fall short of our goals. We truly apologize for the lack of communication and understand that we could have been more efficient with accommodating your needs. We will learn from this experience and provide better service in the future. <br/><br/>Sincerely,<br/>Stephanie Smith</div>
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11/11/2017

Meredith

5 out of 5 stars
SO GOOD. Very impressed with everything. The two men were prompt and worked so hard. They were so kind and helpful.