Reviews
Ruth
I had a great experience with my move starting with Hannah in the office and her above and beyond when I had an emergency change of move in dates and she made it happen. My movers, Malachi, Landon and Jobe were terrific. Professional, yet very friendly and caring. They worked quickly and carefully, they also went above & beyond to ensure my move went smoothly & I was satisfied, thank you all.
Response
Ruth,
We are so happy to hear that you had a great expereince with everyone on our team. We'll be sure to share your feedback with the team. Thank you for choosing TWO MEN AND A TRUCK® — we wish you all the best.
We are so happy to hear that you had a great expereince with everyone on our team. We'll be sure to share your feedback with the team. Thank you for choosing TWO MEN AND A TRUCK® — we wish you all the best.
Denise
The movers intimated me,I was called me a name, spoke poorly to and treated badly. I was threatened they would take my things if I didn't sign an INCORRECT document. That is coercion and unlawful. The driver attempted to get me to pay again at the end, said I should tip them because they deserved it AND kept going on about the mix up was my fault. Some of my items were also damanged.
Response
Thank you for your feedback. It sounds like moving day may have been especially overwhelming, and while we always aim to make the process smooth and stress-free, we’re truly sorry if you felt uncomfortable at any point — that is never our intent. Our movers work hard to treat every customer with professionalism and care, and as reflected in our many positive reviews, the experience you described is not typical. We'd like to clarify a few things: For out-of-state moves, it's our policy to collect payment before unloading as interstate moves carry high- costs and liability and our movers are instructed not to unload until payment is presented. It's also customary for our team to ask if customers would like to include a tip when they're processing credit cards as many service industries do these days — though this is entirely optional and never expected. We did not receive a damage report for your move, but if you believe anything was damaged, please reach out to us at 479-271-8228 so we can assist with the claims process.
Thank you again for sharing your experience.
Thank you again for sharing your experience.
Alan
The two young movers were very professional, quick, and polite. They were also very careful with our possessions and walls. Will recommend.
Response
Hi Alan,
Thank you so much for your kind words and for recognizing Malachi and Jeremy — they’ll be thrilled to hear your feedback! We’re delighted to know that our team delivered prompt, professional service while taking great care of your belongings and home. It’s always our goal to live up to our motto, The Movers Who Care, and we’re glad we could do that for you.
We truly appreciate the opportunity to assist you and hope to help again in the future. Don’t hesitate to reach out anytime!
Thank you so much for your kind words and for recognizing Malachi and Jeremy — they’ll be thrilled to hear your feedback! We’re delighted to know that our team delivered prompt, professional service while taking great care of your belongings and home. It’s always our goal to live up to our motto, The Movers Who Care, and we’re glad we could do that for you.
We truly appreciate the opportunity to assist you and hope to help again in the future. Don’t hesitate to reach out anytime!
Caryn
So happy with the service of Two Men and a Truck. Ethyn, Dylan, Travelle, and Craig were hard working, quick, careful with all of our items, no complaints just trying to be a helpful as possible. I also appreciated how punctual they were. Such a great team and I know we will be using them in the future! Thank you so much for all of your help, made today so much easier for our school program.
Response
Caryn, Thank you so much for the wonderful feedback! We're really glad to hear that Ethyn, Dylan, Travelle, and Craig took great care of you and your items. It means a lot to know they were helpful, efficient, and made the day easier for your school program. We truly appreciate your business and would love to help out anytime!
Kelly
The guys were great! Very professional and courteous. They did a great job moving our items and I would highly recommend!
Response
Hi Kelly, thank you for utilizing our services, we really appreciate your positive review and recommendation. We will be sure to let Travelle and Jeremy know that they're hard work was appreciated. Anytime you need a hand, feel free to ask for them. We'd be happy to assist you again.
Anthony
Travelle and Jeremy did an INCREDIBLE job. They were efficient and packed everything up neatly and tightly. They were also incredibly kind. They deserve a raise!
Response
Thank you so much for your kind words about our team! Feedback like yours plays a direct role in supporting our employee recognition and retention efforts, so it truly means a lot.
We’re also grateful you chose TWO MEN AND A TRUCK for your move—thank you again for trusting us to help move you forward!
We’re also grateful you chose TWO MEN AND A TRUCK for your move—thank you again for trusting us to help move you forward!
Alicia
Moving team did a great job! Very pleasant and nice guys! Worked very efficiently and did everything they could to fit as much as possible on the truck!
Response
Hi Alicia,
Thank you for choosing TWO MEN AND A TRUCK to move you forward! We will be sure to tell your moving trio- Larry, Sam and Jeremy- that you appreciated the service they provided. anytime you need some assistanace, we'd be happy to help!
Thank you for choosing TWO MEN AND A TRUCK to move you forward! We will be sure to tell your moving trio- Larry, Sam and Jeremy- that you appreciated the service they provided. anytime you need some assistanace, we'd be happy to help!
John
Two great guy's. The move went great at both locations,loading and unloading. I would highly recommend Two Men and a Truck and would definitely use them again.
Response
Hello John, we are so glad that you enjoyed the service provided by Dylan and Justin and your recommendation means so much to us. Thank you again for calling TWO MEN AND A TRUCK Bentonville!
Mary
Jose & his team did a quick & excellent job!!
Response
Hello Mary! Thank you for lettgin us know that your moving crew did an excellent job . We certainly appreciate your businsess, please let us know if you should need any assisatnce in the future.
BRENDA
I have now used 2 Men and a Truck 3 times. Always have been more than pleased with the care they take and the patience they display. No matter how heavy or bulky the item they find a way. Would highly recommend them to anyone. They are pros all the way around.
Response
Dear Brenda, Thank you for your continued confidence in our services- it is the best compliment we can receive! We also approciate the time that you took to write this review, it is so helpful to know that we are providing consistently good service. Thank you so much for choosing TWO MEN AND A TRUCK Betonville!
