Reviews
VICKY
Just as I expected the team worked well together. All Very polite. They had some very expensive TV's/Monitors to move and they were so careful to take extra care with the packing and unpacking. The team work I saw between the four men was the best. I don't think they even had to talk to each other it was like they were reading each others mind.
Response
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<div>Thank you Vicky! We appreciate you as a customer! We are so pleased that our team worked together seamlessly to take care of your moving needs! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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<div>Thank you Vicky! We appreciate you as a customer! We are so pleased that our team worked together seamlessly to take care of your moving needs! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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Melanie
The men were very good. Arrived on time. I had an issue with not having hoses for washing machine. Since Lowe's wouldn't deliver, a gentleman said he would bring from Home Depot. Since time ran out Slate said he would have done it. Very kind to volunteer. Seemed like a little expensive, though.
Response
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<div>We love hearing that our team goes above and beyond to assist our customers! Thank you!</div>
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<div>We love hearing that our team goes above and beyond to assist our customers! Thank you!</div>
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Cassie
The two gentlemen worked their rears off to help me move quickly. Hard working and very kind.
Response
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<div>Thank you so much for the GREAT review, Cassie! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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<div>Thank you so much for the GREAT review, Cassie! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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Sonya
The movers were very personable and cooperative. Office did not communicate service delay well, and movers were forced to overwork themselves based on a previous job being eight hours long. I felt bad for the movers because they had already put in a full day's work by the time they arrived to my home.
Response
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<div>Thank you for the review. We apologize for the miscommunication. We are pleased to hear that our movers took care of you, and provided great service!</div>
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<div>Thank you for the review. We apologize for the miscommunication. We are pleased to hear that our movers took care of you, and provided great service!</div>
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KENNETH
You made my moving experience a lot less stressful and you moved everything carefully.
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<div>Thank you Kenneth! We are glad all went well, and that the crew was able to take the stress out of moving! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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<div>Thank you Kenneth! We are glad all went well, and that the crew was able to take the stress out of moving! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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SARAH
They worked hard the whole time they were at our house. I was worried that they would go slow since we were paying by the hour but that wasn't the case.
Response
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<div>Thank you, Sarah! We appreciate you allowing us to be part of your move!</div>
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<div>Thank you, Sarah! We appreciate you allowing us to be part of your move!</div>
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GAIL
My move was rescheduled because my driver called in sick. Disappointing life happens and I was OK with a one day delay. However, I got no call on Sunday advising me there was a delay. When I called in at 9:30 to see where my crew was, I was told someone would call be back but that did not happen until 10:45 when I was told they could not find my paperwork. At 11:09, I finally got a call the crew was in route. I later learned the paperwork was locked up and the crew could not get to it. The crew said they had been waiting since before 8 am (as was I). Confusing and unprofessional to both the crew and myself. Everything else when well and all were professional and polite.
Response
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<div>We appreciate your feedback, Gail. We apologize for the confusion on the day of your move. We take our customer concerns very seriously. If there are any further concerns we can address, please reach out to our office at 479-271-8228.</div>
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<div>We appreciate your feedback, Gail. We apologize for the confusion on the day of your move. We take our customer concerns very seriously. If there are any further concerns we can address, please reach out to our office at 479-271-8228.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Andrea
This is the only company I use to do my moving!!! This wasnt an easy move but the entire staff stuck it and out and made it work. I couldnt have done it without them!!
Response
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<div>Thank you for such a great review! We love that our entire team worked together to make your moving experience the best! Thank you for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a great review! We love that our entire team worked together to make your moving experience the best! Thank you for choosing TWO MEN AND A TRUCK®!</div>
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KATHRYN
I was so busy with last minute details they made it so easy. Being a widow I really appreciated their help.
Response
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<div>Kathryn ~ Thank you for allowing TWO MEN AND A TRUCK® to be a part of your move! We love hearing that our team takes the stress out of moving. Please let us know if there is anything we can help you with in the future!</div>
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<div>Kathryn ~ Thank you for allowing TWO MEN AND A TRUCK® to be a part of your move! We love hearing that our team takes the stress out of moving. Please let us know if there is anything we can help you with in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Justin
Movers were on time. Very professional, fast, and did a fantastic job. They took great care of my things and placed them in my new house where I needed them. With this type of service I will be a life long customer.
Response
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<div>Thank you Justin for choosing TWO MEN AND A TRUCK®! We are so glad to hear that our team took great care of you during your move. We appreciate you as a customer. Please reach out any time we can assist you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Justin for choosing TWO MEN AND A TRUCK®! We are so glad to hear that our team took great care of you during your move. We appreciate you as a customer. Please reach out any time we can assist you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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