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Reviews
Andrea
The guys were great. Called to confirm they were on the way with an eta. Once they arrived they were quick and polite
Response
Thank you so much for your kind words! We pride ourselves on being punctual, efficient, and professional, and it's wonderful to know that we met your expectations. If you need any assistance in the future, please don't hesitate to reach out. Thank you for choosing TWO MEN AND A TRUCK!
Genny
These guys really made me happy! They were quick and efficient and I really appreciate them
Response
Dear Genny,
Thank you for the feedback we are so glad that you were happy with the moving crew; it does look like they were able to complete your move in less time than estimated which is always wonderful. If you ever need help again feel free to request them again, Dudley, Adonis and Cady:)
Thank you for the feedback we are so glad that you were happy with the moving crew; it does look like they were able to complete your move in less time than estimated which is always wonderful. If you ever need help again feel free to request them again, Dudley, Adonis and Cady:)
Ceree
Movers were fast, efficient and courteous. They went over and beyond. Couldn't have done it without them. Office staff was very nice and helpful.
Response
Hi Ceree, thank you for taking the time to review our company. We are so pleased to hear you say we "went over and beyond", that's why we call ourselves "THE MOVERS WHO CARE. Please let us know if you should need us again and we'll be happy to help!
Terry
Jeremy and crew knocked it all out super quick. It was a hot day and our ac at the new place was broken, but they didn't complain and did an amazing job. Give them a raise.
Response
Thank you for letting us know about your experience-the movers do get bonuses when they receive 5 star reviews like yours! Thank you for acknowledging their hard work! We appreciate your time and business.
Valerie
Great Job!
Charles, Jesse, and Don did a great job in getting us moved. They were on time, clean, thorough, courteous, and professional. This is now my 3rd time using your service. I was very impressed!
Charles, Jesse, and Don did a great job in getting us moved. They were on time, clean, thorough, courteous, and professional. This is now my 3rd time using your service. I was very impressed!
Response
Hello Valerie, thank you for taking the time to acknowledge your moving team, Charles, Jesse and Don. I will be sure to pass along your kind words. It's wonderful to hear that you have had multiple experiences with our company, we 're so glad to know that we've come to earn your trust in our brand and local franchise. Until next time, take care!
Susan
The crew that was sent to handle our move was very kind, polite and worked fast while being extremely respectful of our belongings and taking special care of everything. They even got done almost 2 hours faster than what was predicted. We’ve used Two Men and a Truck before and we were even more impressed this time than the last time! It was money well spent!
Response
Dear Susan,
We appreciate your continued trust in Two Men and a Truck, and we're delighted that this experience was even better than the last. Your satisfaction is our top priority, and it’s gratifying to know that our team delivered a service worthy of your praise.
Thank you once again for your kind words and for choosing Two Men and a Truck. We look forward to assisting you with any future moves!
We appreciate your continued trust in Two Men and a Truck, and we're delighted that this experience was even better than the last. Your satisfaction is our top priority, and it’s gratifying to know that our team delivered a service worthy of your praise.
Thank you once again for your kind words and for choosing Two Men and a Truck. We look forward to assisting you with any future moves!
James
Two Men and a Truck did an excellent job through my entire moving process. It started with call to the office, Megan was friendly, professional, knowledgeable and very helpful from start to finish and called before and after my move to ensure everything was going according to plan. On my moving day, my 2 movers Larry and Adam were great! They were on time and very professional and efficient.
Response
Hi James,
We're so glad to hear that Megan, Larry, and Adam provided you with excellent service throughout your move. We appreciate your feedback and look forward to serving you again in the future. Thanks for sharing your experience with us!
We're so glad to hear that Megan, Larry, and Adam provided you with excellent service throughout your move. We appreciate your feedback and look forward to serving you again in the future. Thanks for sharing your experience with us!
Christi
Corey, Michael, and Austin Cole are fantastic. We will be requesting them when we move to our home being built.
Response
Hi Christi, thank you for the kind words! We'l let the movers know how much you appreciate their service and we will look forward to working with you again soon.
Lasinda
The Sales person I spoke with to set up the move made a huge mistake in assigning a truck for the move. The truck and 3 men that arrived to move a 3-2 with living room and dining room, only accommodated furniture from 2 bedrooms and a few boxes. The rest of the furniture had to wait until Monday when another truck and 2 men arrived. We were charged as though we had 2 moves. No discount no apology
Response
We apologize for any dissatisfaction regarding your moving service bill. The charges were based on inventory agreement that was signed, and it was clearly explained on a recorded line that additional resources would be required if the inventory exceeded a certain percentage. It's important to note that our charges are time-based, ensuring that you were not billed more for two services than you would have been for one extended service.
We appreciate your understanding in this matter and sincerely hope that you enjoyed the moving services themselves. We hope you will consider using us again in the future as we do appreciate your business and the opportunity to help whenever we can.
We appreciate your understanding in this matter and sincerely hope that you enjoyed the moving services themselves. We hope you will consider using us again in the future as we do appreciate your business and the opportunity to help whenever we can.
Dawn
There were many stresses involved in moving my parents, but there were no problems with having you all move the furniture. I really appreciated that. Despite the heat and the stairs and our driveway, they acted like nothing was unusual or a problem. I greatly appreciated their work.
Response
We are so glad that our business provided some relief for you from the stress of moving. Thank you for acknowledging our mover's superhuman abilities to work through challenging conditions and maintaining a good working attitude. We appreciate your time and your business.
