Reviews

12/08/2023

Laura

5 out of 5 stars
The office was incredible. They accommodated our daye and time on short notice. All details about the move were clearly communicated. Office staff was very friendly and kind.

Jose, Adam and Bert were an amazing team. They made sure my mom felt comfortable with the move. They were careful with her things and worked quickly.

I would definitely recommend them and Two Men & a Truck.
Response
Laura, thank you so much for providing feedback about the office as well as the movers. For some reason, the office is often overlooked when people provide reviews. We appreciate the time it took you to write such a thoughtful reveiw. We wish you and your mom the best!
12/06/2023

Timothy

5 out of 5 stars
Our recent move experience was a very positive one. All four men went above and beyond expectations! The four guys were courteous, hard working and professional. It was a pleasure to work with them. We highly recommend this team.
Response
Hi Timothy- We are glad to get this feedback about the team we sent out for your move. We agree, Don, Bery, Noah and Steven are great movers! Thanks so much for sharing! And thank you for choosing us to help you on this big move:)
12/05/2023

Martina

3 out of 5 stars
The movers (Jose) were great and did everything they could but the office underestimated how many movers and trucks were needed. I even uploaded videos and images of everything and she assured me that everything would fit and we ended up taking two trips and extra hours. Rumor is they do this often to look cheaper than the other movers who do it accurately. Will not be using again!
Response
Dear Martina, We do our best to be accurate in our estimate processes which is why we are so thorough. Our software has recently been updated to ensure that time and loading cubes are more accurate. Our goal is never to dissapoint customers with a higher bill at the end of services, in fact, we aim to over estimate in the beginning so people are pleasantly surprised with a lower bill. I'm not certain of the details for your particular move but please feel welcome to call us and discuss this more in depth. We would be happy to address your concern.
12/02/2023

Patricia

5 out of 5 stars
Office staff was very professional and accommodating. Movers were prompt, polite, quick, and very helpful!!!
Response
Hi Patricia. Thank you for taking the time to write such an informative review about your experience with us. We are so happy you chose us!
11/29/2023

Bekah

5 out of 5 stars
I needed unloading a storage shed and moving the contents to a storage unit two towns over. The office staff (H) asked all the right questions so that the team (C, D, and N) were prepared to tackle my job. Efficient and quick.
Response
Thanks for the feedback Bekah, I'll be sure to let Hannah and the rest of the team know that you were happy with the work they did for you. If you need help moving the contents out of storage, you know who to call!
11/29/2023

Bill

5 out of 5 stars
Doug and his crew were fantastic and didn’t waste any time getting us moved. I will definitely use this crew to complete my next move.
Response
Hi Bill, thank you for utilizing our services. Next time you move, feel free to request the same crew, we can easily look up your most recent service. Thanks so much for the nice review!
11/27/2023

Sherry

5 out of 5 stars
The team was great handling all my things with care. Really helped me to make two stops to unload. I appreciated that they worked together to make sure they got it all done in a timely fashion. The best!
Response
Dear Sherry, our team is so grateful to have worked with you as well- it's people like you who make all the hard work worth while! Take care.
11/25/2023

Kaitlyn

5 out of 5 stars
Every single person we interacted with throughout our experience was phenomenal. Amazing experience!
Response
Thank you Kaitlyn for a wonderful review! We appreciate the time you took to let us know this. We are so glad we were able to help you. Next time you need a hand, we'll be here:)
11/22/2023

Tommie

5 out of 5 stars
Great experience, fast and professional. Will definitely recommend
Response
Thank you Tommie, we're so glad we were able to help you and pleased to read a great review! Please think of us next time and we'll be back to lend a hand
11/14/2023

Jan

2 out of 5 stars
The packing team did a poor job. On moving day the person said you should have packed all closets in boxes and it would move faster. They did not bring boxes so they used mine and my tape and did not refund. My friends loaded their cars and mine with what they could not pack! Also they did not label boxes like I asked so therefore we had to still move boxes back and forth with my wagon from af
Response
I'm so sorry you were unsatisfied with your experience Jan. We are having a packing training tomorrow and will be sure to include that they need to use markers to write locations on items. Thank you for your valuable feedback.