Reviews

10/27/2023

Chris

3 out of 5 stars
My biggest issue with the whole process was the initial estimate was way off. We were told it would be 1 truck, 3 movers, and 6 hours. Once the movers arrived, they all agreed it should have been 4 movers and 2 trucks. The reason this was an issue was because the load plan and contents of the move was not shared with the movers, thus causing the issues all around. A simple job ended up being hard.
Response
Hi Chris, we do apologize for the estimate being off... this is why we sent a manager out with another truck at no cost to you to make sure the job was completed. We wish you the best in your new home.
10/25/2023

Rebecca

5 out of 5 stars
The movers were on time and they worked hard and fast. The office staff stayed in touch with me and very friendly. The movers helped remove a lot of our moving day stress.
Response
Thank you so much for the great review, Miss Rebecca! We are so glad that we could take some stress away from you! We wish you the best in your new home.
10/23/2023

Hanan

5 out of 5 stars
It’s the first time ever we had smooth sailing easy moving experience. The staff, as well as the movers were extremely friendly and courteous. No surprise charges, no hidden fees. They picked up our furniture and delivered it exactly as promised, no delays. Overall we are very satisfied
Response
We are so happy that you chose the Movers Who Care, Hanan! We appreciate your business and your kind words. We wish you the best in your new home!
10/12/2023

Mary

5 out of 5 stars
Very hard working group of guys with excellent social skills. Very good experience.
Response
Hi Miss Mary! Thank you so much for the kind words - we will pass this on to your team! We wish you the best in your new home!
10/07/2023

Kathy

5 out of 5 stars
They were quick and efficient. They were friendly and very helpful.
Response
Thank you, Miss Kathy! We appreciate your business!
09/19/2023

Bob

5 out of 5 stars
Entire process was simple and efficient. Office staff stayed in touch with me from initial planning all the way leading up to and including moving day.

Moving crew worked hard the entire day and it was an all day move project. Handled our belongings as if they were theirs.
Response
Hi Mr. Bob! We appreciate your review and are so pleased to hear that everything went seamlessly. Thank you for choosing the Movers Who Care!
09/12/2023

Mellisa

5 out of 5 stars
Very professional. The guys showed up and did an amazing job in a timely manner. I was contacted during the move to make all was going well and again after job was complete. I would definitely use them again.
Response
Thank you so much, Miss Mellisa! We appreciate your business and wish you the best in your new home!
09/05/2023

Jim

1 out of 5 stars
Movers did not move eveery thing?? They claimed they paked what was on their list and left? Would not use you guys people again.
Response
Hi Mr. Jim - we apologize for missing the closet at your first residence and, as offered when we spoke before, we would be happy to come out and move the items from the closet for you at no cost. If you change your mind and would like us to come out, our number is 251-316-5977.
08/30/2023

Marian

5 out of 5 stars
Best move I ever had! The guys were fantastic-handling all of my things with care. They Wa rapped everything and worked in an extremely timely manner without wasting any time like others have done in the past. The office team was great at contacting me throughout the process and I especially loved the service calls during my move and the morning g after! Highly recommend you all!!!
Response
Hi Miss Marian! We are so happy to hear that you had a great experience! We strive to be the very best! We wish you well in your new home.
08/29/2023

Gregory

5 out of 5 stars
The moving Team, Joe and Spencer did a truly outstanding job.
Response
Hi Gregory! Thank you so much for the great review - we will pass your kind words onto Joseph and Spencer!