Reviews
John
Team showed a lot of hussle and got it all done in a day. Very nice.
Response
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<div>John -- Thank you for this great review of your recent move! We're happy to hear the men exceeded your expectations and got everything done on time. Thank you for using TWO MEN AND A TRUCK. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John -- Thank you for this great review of your recent move! We're happy to hear the men exceeded your expectations and got everything done on time. Thank you for using TWO MEN AND A TRUCK. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Doris
I would have rated the office staff higher, but she told me the wrong time and this caused us to wait all day. If she had told us from the start that they would not be there until late afternoon we would have been fine with that, but she told us they were coming within two hours of my call. This caused us to wait all morning, call again to inquire, and then find out that they weren't even scheduled to come until 3pm. All she had to do is tell me the correct time and all would have been fine. We were, however, very pleased with the delivery people - Thank you for that and for being available when we needed you.
Response
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<div>Doris -- Thank you for letting us know about your experience using TWO MEN AND A TRUCK for your recent move. We're happy to hear the move, itself, went well and that we could accommodate your last minute request. We're sorry you feel like there was a miscommunication on the timing of the move and did not exceed your expectations in that regard. If you have any other concerns, please call our office at 256-885-2515. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doris -- Thank you for letting us know about your experience using TWO MEN AND A TRUCK for your recent move. We're happy to hear the move, itself, went well and that we could accommodate your last minute request. We're sorry you feel like there was a miscommunication on the timing of the move and did not exceed your expectations in that regard. If you have any other concerns, please call our office at 256-885-2515. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Your company moved a safe for us twice. First time was a breeze as guys were large and able to lift more weight. Second time, was more of a struggle as they sent out 3 of the smallest guys on staff. Thankfully, they had great attitudes and did their best but I would highly recommend never sending small guys out to move extremely heavy items.
Response
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<div>Mark -- Thank you for leaving us this feedback on your recent move. We appreciate your business on both times you've had to move your safe. We agree with your assessment on your second move. Due to a scheduling conflict, we were unable to put our strongest men on your second move. We're glad to hear the second set of men were able to get the job done, but we will definitely be taking this information to better schedule our moves and movers going forward. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mark -- Thank you for leaving us this feedback on your recent move. We appreciate your business on both times you've had to move your safe. We agree with your assessment on your second move. Due to a scheduling conflict, we were unable to put our strongest men on your second move. We're glad to hear the second set of men were able to get the job done, but we will definitely be taking this information to better schedule our moves and movers going forward. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bryan
Great experience!! Did everything they said they would do!!
The only "issue" I have is you guys sell boxes that don't have handles on them??? When moving every box that is to be carried needs a handle!!
The only "issue" I have is you guys sell boxes that don't have handles on them??? When moving every box that is to be carried needs a handle!!
Response
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<div>Bryan -- What a great 5-Star review! Thank you! Thank you, also, for that great feedback. We do sell our dishpack and wardrobe boxes with handles, but yes, you're right, our smaller boxes do not have handles. Thank you for letting us know it made it less convenient during the move. We will take this information and use it to better improve our services. We hope we have the opportunity to help you move again in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bryan -- What a great 5-Star review! Thank you! Thank you, also, for that great feedback. We do sell our dishpack and wardrobe boxes with handles, but yes, you're right, our smaller boxes do not have handles. Thank you for letting us know it made it less convenient during the move. We will take this information and use it to better improve our services. We hope we have the opportunity to help you move again in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roger
Jay and Josh were exccellent. They were very professional, polite, strong and efficient. My wife and I were very impressed with them. I was surprised at the care they took with our belongings, they handled everything with care and respect. We are happy to recommend them to all of our friends. We will be asking for them again when we move our belongings from storage to our apartment. - Roger
Response
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<div>Roger -- We're so glad to hear the men exemplified our motto of being the "Movers Who Care." We make sure all of our movers know how to handle our customers' property quickly, yet efficiently! Thank you for this great feedback and for using TWO MEN AND A TRUCK! Not only do we appreciate your business, we love to hear we did such a great job for you that you'd recommend our services to your friends and family - referrals are one of the best compliments we can get! Thank you! We look forward to helping you move again soon from storage into your apartment!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Roger -- We're so glad to hear the men exemplified our motto of being the "Movers Who Care." We make sure all of our movers know how to handle our customers' property quickly, yet efficiently! Thank you for this great feedback and for using TWO MEN AND A TRUCK! Not only do we appreciate your business, we love to hear we did such a great job for you that you'd recommend our services to your friends and family - referrals are one of the best compliments we can get! Thank you! We look forward to helping you move again soon from storage into your apartment!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jim
The team did a quick and very thorough job. They took care of my furniture and property, knew their business and could answer all of my questions.
Response
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<div>Jim -- We're so glad to hear the men knew their stuff! We take the time to professionally train all of our movers to ensure the best customer service. Thank you for letting us know how your recent move with TWO MEN AND A TRUCK went! We look forward to the opportunity to work with you again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jim -- We're so glad to hear the men knew their stuff! We take the time to professionally train all of our movers to ensure the best customer service. Thank you for letting us know how your recent move with TWO MEN AND A TRUCK went! We look forward to the opportunity to work with you again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Becky
Andrew and Bradley were very professional and friendly. It was a slightly difficult move with lots of stairs and a straight up and down yard but they handled it with ease. Thanks again
Response
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<div>Becky -- Thank you for taking the time to let us know about your recent move. We've let the men on your move know what a great job they did! All our movers go through professional training. We're glad to hear what they learned was put to great use on your move. Let us know if we can help you out again on moves in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky -- Thank you for taking the time to let us know about your recent move. We've let the men on your move know what a great job they did! All our movers go through professional training. We're glad to hear what they learned was put to great use on your move. Let us know if we can help you out again on moves in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ronda
We have now used Two Men and a Truck three times to move my mother in law and each time have been highly impressed with the service. They are always on time, always attentive to care with belongings and are friendly and polite.
Response
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<div>Ronda -- thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your company to move your mother in law. We're happy to hear each move you've used us turned out well! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service to help move that fourth time! :)</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ronda -- thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your company to move your mother in law. We're happy to hear each move you've used us turned out well! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service to help move that fourth time! :)</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Walter
We are Very pleased that our move went great, no one was hurt or anything broken. The movers were excellent and friendly
Response
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<div>Walter -- Thank you for your review and your business! We are always happy to help relieve the move-day stress. We're also glad to hear no one was hurt and nothing was damaged. Our movers all go through professional training and we're glad to hear what they learned was put to great use on your move. Thank you for choosing TWO MEN AND A TRUCK. We are always here if you need any help with moving in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Walter -- Thank you for your review and your business! We are always happy to help relieve the move-day stress. We're also glad to hear no one was hurt and nothing was damaged. Our movers all go through professional training and we're glad to hear what they learned was put to great use on your move. Thank you for choosing TWO MEN AND A TRUCK. We are always here if you need any help with moving in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Less than 48 hour notice and you still got it done - love it!
Response
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<div>Mike -- Awesome! We're glad we were able to accommodate your move, even with the short notice! We strive to always live up to our motto, "Movers Who Care," and we're glad we could show that in your recent experience. Thank you for using TWO MEN AND A TRUCK. We look forward for the opportunity to work with you again in the future. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mike -- Awesome! We're glad we were able to accommodate your move, even with the short notice! We strive to always live up to our motto, "Movers Who Care," and we're glad we could show that in your recent experience. Thank you for using TWO MEN AND A TRUCK. We look forward for the opportunity to work with you again in the future. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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