Reviews
James
The 2 men that made up our moving team were Kevin and Paul. They were punctual, well mannered, careful, well informed on all aspects of moving. We have not had a moving company experience for quite some time and this one turned out to be the best. While in the Army we moved 16 times. There were many companies but none were as good as these guys. We strongly recommend them and will recommend them to anyone needing moving help. We felt secure while they handled our property. There was NO damage to anything they handled.
Being timely and courteous were the 2 main things that stood out to us.
Being timely and courteous were the 2 main things that stood out to us.
Response
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<div>James, first off, thank you for your service to our country. We're honored you trusted TWO MEN AND A TRUCK with your recent move. We're so pleased to know that you thought Kevin and Paul did a great job. It's always nice to know when our customers received such great service that they will recommend our services again! Thank you for your 5-star review. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James, first off, thank you for your service to our country. We're honored you trusted TWO MEN AND A TRUCK with your recent move. We're so pleased to know that you thought Kevin and Paul did a great job. It's always nice to know when our customers received such great service that they will recommend our services again! Thank you for your 5-star review. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alma
Wonderful! I love that I called and they were able to help the next day! This was just a One hour move furniture around, but I will be calling in a few months when I need them moved to a refinished. I’ve already referred you to two friends
THANK YOU !!!
THANK YOU !!!
Response
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<div>Thank you, Alma, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we're happy to hear we will have the opportunity to work with you again in the future. Thank you for your business! Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Alma, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we're happy to hear we will have the opportunity to work with you again in the future. Thank you for your business! Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Was very pleased with the service that I received and would definitely used Two Men and A Truck again!
Response
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<div>Linda -- We're so glad to hear your move went well! Thank you for using TWO MEN AND A TRUCK! We'd be more than happy to help with any future moves!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Linda -- We're so glad to hear your move went well! Thank you for using TWO MEN AND A TRUCK! We'd be more than happy to help with any future moves!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Petra
We had some disagreement about the trip charges. They explained their trip charges
In detail and refunded me the amount in dispute. Good Customer Service! Would recommend their Services.
In detail and refunded me the amount in dispute. Good Customer Service! Would recommend their Services.
Response
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<div>Petra - We're happy to have provided you with customer service that matched your expectations. We appreciate your business and hope we can help with any future moves! Thank you for your recommendation of TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Petra - We're happy to have provided you with customer service that matched your expectations. We appreciate your business and hope we can help with any future moves! Thank you for your recommendation of TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janice
The movers did a wonderful job and very nice guys. thanks for all you do for our company.
Response
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<div>Janice -- Thank you for writing us such a nice review! We love to hear when our services exceed our customers' expectations! We hope you'll keep us in mind for any future moves! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Janice -- Thank you for writing us such a nice review! We love to hear when our services exceed our customers' expectations! We hope you'll keep us in mind for any future moves! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chris
Wow!! Impressive!! Your guys were outstanding!! They were on time and made short work of some very large items, including a fragile antique china cabinet. No damages, or scratches - just items moved quickly and efficiently. The guys were very personable, and the pride they take in their job was obvious enough to put my wife at ease (not an easy thing to do!) She was very pleased - so therefore I was pleased. I'll recommend you to all my friends!!
Response
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<div>Chris - Thank you for this amazing, 5-star review! We're so happy to hear your move went off without a hitch! We're pleased to know that movers had AWESOME ATTITUDES on move day and took care of all your items. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chris - Thank you for this amazing, 5-star review! We're so happy to hear your move went off without a hitch! We're pleased to know that movers had AWESOME ATTITUDES on move day and took care of all your items. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Regina
The two gentleman who assisted me in my move could not have been more helpful! Thanks
Response
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<div>Regina, we are so happy to hear that the movers were helpful and took care of your every need! Thank you for choosing TWO MEN AND A TRUCK for your move - we appreciate your business and your feedback! Thank you for your 5-star review!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Regina, we are so happy to hear that the movers were helpful and took care of your every need! Thank you for choosing TWO MEN AND A TRUCK for your move - we appreciate your business and your feedback! Thank you for your 5-star review!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
Both movers were extremely polite and did a great job moving us. They were careful and knowledgeable about moving furniture.
Response
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<div>Larry, thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. If there is anything we can do to help you in the future as far as packing and moving goes, we'll be more than happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Larry, thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. If there is anything we can do to help you in the future as far as packing and moving goes, we'll be more than happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rita
Movers were on time, courteous, accommodating. Easy to work with, tried to do as I asked. Helpful and friendly.
Response
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<div>Rita, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch. We appreciate your feedback and your business. Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rita, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch. We appreciate your feedback and your business. Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
We were packed on Thursday and moved on Friday. The packing team did not bring enough boxes, and left many boxes unlabeled. This frustrated the moving team on Friday. The Friday team led by Josh was outstanding - professional, understanding of our needs, fast, and careful with all of our goods. Josh is clearly an effective leader of his team - you need to keep him. His whole team went out of their way to please us.
Response
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<div>James - We're glad to hear your second experience on Friday was much better than your experience on Thursday. Our goal is to make sure every customer is taken care of and every move is done seamlessly and stress-free. We will make sure to take the feedback you gave us to improve our services. We will also make sure to let Josh and his team know they did such a great job for you on that second move day! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James - We're glad to hear your second experience on Friday was much better than your experience on Thursday. Our goal is to make sure every customer is taken care of and every move is done seamlessly and stress-free. We will make sure to take the feedback you gave us to improve our services. We will also make sure to let Josh and his team know they did such a great job for you on that second move day! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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