Reviews
Randy
The guys arrived as scheduled the first day. The second day the office called and informed me that they had a cancelation and they could start my move earlier. I accepted, worked out great for us as well. We had 2 different guys the second day but they all did a great job. My only concern with the whole move was that I was told that ya'll have an office here in Decatur. I therefore assumed that the drive from Hsv. would not be necessary. I was charged for four 45 minute drives from Hsv. I'm not going to gripe a lot about because I guess it was my misunderstanding & the guys did a great job in handling everything we ask them to do.
Response
<div class="bv-review-response-container">
<div>Randy -- Thank you for your review of your recent move. We're happy to hear you were satisfied with the customer service and move process. Going over your feedback - we do want to let you know, we honor Decatur travel, even though our office in the city is now closed. We can pull your paperwork from your move to make sure you were not overcharged. Someone should be getting back with you about that soon - if you have any other concerns, please call our office at 256-885-2515. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Randy -- Thank you for your review of your recent move. We're happy to hear you were satisfied with the customer service and move process. Going over your feedback - we do want to let you know, we honor Decatur travel, even though our office in the city is now closed. We can pull your paperwork from your move to make sure you were not overcharged. Someone should be getting back with you about that soon - if you have any other concerns, please call our office at 256-885-2515. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Bob
The teams (3 days) were very helpful. Once oriented, they worked very independently. We had a scale layout of the destination with the furniture which the movers used well. For that reason we would have preferred to have had the same team fully every day. The fact that the driver was the same all days, helped a lot.
Alicia
Moving experience was superb. The two young men that helped me move were awesome. I highly recommend two men and a truck.
Response
<div class="bv-review-response-container">
<div>Alicia -- Thank you so much for taking the time to post a great review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. Not only do we appreciate your business, we also appreciate any referrals you give us to your friends and family - that's one of the biggest compliments we can get! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Alicia -- Thank you so much for taking the time to post a great review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. Not only do we appreciate your business, we also appreciate any referrals you give us to your friends and family - that's one of the biggest compliments we can get! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Vicki
We contracted a move with Two Men and a Truck to move three bedrooms of furniture, a den, refrigerator, living room and dining room plus 40 boxes from a 2200 sq foot house for approx $750. They arrived promptly and were courteous throughout the visit. First comment they made was, "this shouldn't take long at all". They were not properly trained to pack efficiently and were unable to get all my furniture in the truck...left actually HALF of my furniture and ALL of the boxes at my old house and we were forced to move it ourselves. Plus the move ended up costing me almost twice the original quote. I will not recommend Two Men and a Truck to anyone based on this experience.
Response
<div class="bv-review-response-container">
<div>Vicki -- Thank you for reviewing our company. Our goal is to make each customer's move seamless and stress-free and if we fell short of this goal in any way, we certainly want to do anything in our power to rectify the situation and improve as a company. If you'd like to share any further comments or feedback, please call 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Vicki -- Thank you for reviewing our company. Our goal is to make each customer's move seamless and stress-free and if we fell short of this goal in any way, we certainly want to do anything in our power to rectify the situation and improve as a company. If you'd like to share any further comments or feedback, please call 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Will
The two movers who came out, Julian and Blake were absolutely top notch. They took a job that was estimated to be around 5 hours and completed it in half the time! Everything was done with excellence and nothing was damaged during the move, they treated the stuff like it was their own. They had an awesome attitude and work ethic and were great to be around. They were even able to compensate for mistakes that I made on my part helped make suggestions that made things go a lot smoother than my original plan. I can't recommend Two Men and a Truck enough and my experience with awesome movers and better yet, awesome people such as Blake and Julian definitely mean I'll be using Two Men and a Truck again!
Response
<div class="bv-review-response-container">
<div>Will, thank you so much for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased to know you found Julian and Blake to be polite, perfect gentlemen. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your recent move - we appreciate your business and your feedback. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Will, thank you so much for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased to know you found Julian and Blake to be polite, perfect gentlemen. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your recent move - we appreciate your business and your feedback. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Slyretta
The two men i had were great and respectful of my property
Response
<div class="bv-review-response-container">
<div>Slyretta -- We are so happy to hear that the movers were helpful and took care of your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and your feedback!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Slyretta -- We are so happy to hear that the movers were helpful and took care of your every need! Thank you for choosing Two Men and a Truck for your move - we appreciate your business and your feedback!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Julie
Thanks again for another excellent move! My mother has very few belongings and your service was perfect for her small, local move. If we have need of another relocation, yours will be the first company I call.
Response
<div class="bv-review-response-container">
<div>Thank you, Julie, for the great review! We're so pleased to know you found our moving services to be efficient and effective for your recent move. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you, Julie, for the great review! We're so pleased to know you found our moving services to be efficient and effective for your recent move. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Kaysey
Our move experience with Two Men and a Truck first started with our estimate. Sam was startlingly impressive with her estimating abilities. Jen and Tasha were both ever so graceful with rescheduling us due to closing issues. Moving day was just as glorious. Sherrod and King showed up on time like two nights in a shining white armored tank of professionalism. Those two stallions did not stop working from the walk through to the unloading of the very last item on the truck. They refused free food; which was chivalrous non the less. All in all, this was the experience new homeowners dream of for moving day. We could not have had a more exceptional moving experience. Thank you Two Men and a Truck.
Response
<div class="bv-review-response-container">
<div>Kaysey -- Thank you for choosing TWO MEN AND A TRUCK and this amazing review! We're so happy to know that Sam, Jen, Tasha, Sherrod and King exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that everyone you interacted with made it a smooth transition and did a great job. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Kaysey -- Thank you for choosing TWO MEN AND A TRUCK and this amazing review! We're so happy to know that Sam, Jen, Tasha, Sherrod and King exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that everyone you interacted with made it a smooth transition and did a great job. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Katie
I had a great experience with the office staff who were very helpful and followed up with me when I didn't have a set closing date. The movers were very polite and friendly. They worked quickly, but took great care with my belongings. I'd never hired professional movers before, and this entire process went smoothly and was worth every penny. Thanks so much!
Response
<div class="bv-review-response-container">
<div>Katie -- Thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. We also happy to hear every part of the moving process went smoothly and no issues occurred. If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Katie -- Thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. We also happy to hear every part of the moving process went smoothly and no issues occurred. If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Steve
Very professional and knew what they were doing! A very pleasant experience!
Response
<div class="bv-review-response-container">
<div>Steve -- Thank you for your review and your business! We are always happy to help relieve the move-day stress. Thank you for choosing TWO MEN AND A TRUCK. We are always here if you need any help with moving in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Steve -- Thank you for your review and your business! We are always happy to help relieve the move-day stress. Thank you for choosing TWO MEN AND A TRUCK. We are always here if you need any help with moving in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
