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Reviews
Kara
I am very dissatisfied with your office team. I do not have enough space to put my issues but if a general manager wants to call me they are more than welcome to.
Response
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<div>Good morning, Kara. We’re sorry to hear about your frustration. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. If you would like to discuss your concerns, please call our office at 256-885-2515. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning, Kara. We’re sorry to hear about your frustration. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. If you would like to discuss your concerns, please call our office at 256-885-2515. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brit
one of the to men lacked motivation or experience or both; this resulted in the other mover making decisions for the both of them and caused the move to take 2 hours too long. for which we received a one hour deduction.
Response
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<div>Brit-- Thank you for bringing this issue to our attention. I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have, as well as learn what we can do better in the future. I'd really like to hear you out so please give me a call at 256-885-2515. Thank you for taking the time to write a review.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brit-- Thank you for bringing this issue to our attention. I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have, as well as learn what we can do better in the future. I'd really like to hear you out so please give me a call at 256-885-2515. Thank you for taking the time to write a review.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tina
Super nice guys. Dave and Nate (i think that was their names) . They were helpful, courteous, and friendly. Great attitudes as well. Made my move a whole lot easier.
Response
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<div>Tina-- Thank you for the stellar review! We are happy to hear your movers, David and Jacob, were helpful, courteous, friendly and had positive attitudes during move day. We try to live by our motto and prove that we are the Movers Who Care! If you have any moving or packing needs in the future, feel free to give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tina-- Thank you for the stellar review! We are happy to hear your movers, David and Jacob, were helpful, courteous, friendly and had positive attitudes during move day. We try to live by our motto and prove that we are the Movers Who Care! If you have any moving or packing needs in the future, feel free to give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tiffany
Rasaan and Darren did a great job! They were timely, careful, and professional. I would use the service again!!
Response
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<div>Tiffany-- Thank you for choosing TWO MEN AND A TRUCK! We're so happy to know that movers, Rashaan and Darian, exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that your movers had professional attitudes and made it a smooth transition. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tiffany-- Thank you for choosing TWO MEN AND A TRUCK! We're so happy to know that movers, Rashaan and Darian, exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that your movers had professional attitudes and made it a smooth transition. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rodney
Excellent Service by the Team that packed and loaded our household goods. Both guys were professional, focused and did a great good.
Response
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<div>Rodney-- Thank you so much for the 5-star review! We are so happy to hear that both of your movers were professional and focused while packing and unloading all of your items. If you have any moving needs in the future, please give us a call! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rodney-- Thank you so much for the 5-star review! We are so happy to hear that both of your movers were professional and focused while packing and unloading all of your items. If you have any moving needs in the future, please give us a call! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Dominick and Dalton were polite and had a very pleasant business attitude. They were neat and efficient. I’m sure the delivery was difficult and they were very professional. I will definitely recommend your service.
Mary in Cullman.
Mary in Cullman.
Response
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<div>Mary-- Thank you so much for the awesome review! We are so glad to hear that movers, Dominic and Dalton, were polite and professional gentlemen during your move. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It's always nice to know when our customers received such great service that they are willing to use us again! Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary-- Thank you so much for the awesome review! We are so glad to hear that movers, Dominic and Dalton, were polite and professional gentlemen during your move. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It's always nice to know when our customers received such great service that they are willing to use us again! Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Garry
Used 2 times in 2 months. Each move was seamless. Men were so nice and helpful. Highly recommend.
Response
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<div>Garry-- Thank you so much for taking the time to post a review! We're glad to hear that your movers were nice and helpful during the move! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. Thank you so much for your business and offering to recommend us to your friends and family- referrals are our best compliment! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Garry-- Thank you so much for taking the time to post a review! We're glad to hear that your movers were nice and helpful during the move! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. Thank you so much for your business and offering to recommend us to your friends and family- referrals are our best compliment! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
I used Two Men 18 years ago to move me to my current home. Exceptional service that time, exceptional service this time!
Response
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<div>Nancy -- Thank you for taking the time to write a review. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your move 18 years ago and more recently! We appreciate your continued trust and support and we value your business. If you move again, we are here for you the next time, too. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy -- Thank you for taking the time to write a review. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your move 18 years ago and more recently! We appreciate your continued trust and support and we value your business. If you move again, we are here for you the next time, too. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
Our experience from scheduling to completing the move was excellent and we should know after having moved 22 times in our career. Our moving crew was fantastic - they took care of our goods, our home, and ensured we had no breakage or damages. They were knowledgeable and professional in all that they did and I could not provide any critique to better their performance. In short - they were outstanding. Price is fair and reasonable and I like working with local businesses that support the community. 2 Men and a Truck do just that throughout the year.
Response
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<div>James-- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were professional, knowledgeable and fantastic all around! We try hard to prove that we are the Movers Who Care, from scheduling your move in the office, all the way to moving you in. We appreciate your business and if you need us to move you again in the future, we would love to be there for you on your 23rd move! Thank you again and have a wonderful weekend, James!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James-- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were professional, knowledgeable and fantastic all around! We try hard to prove that we are the Movers Who Care, from scheduling your move in the office, all the way to moving you in. We appreciate your business and if you need us to move you again in the future, we would love to be there for you on your 23rd move! Thank you again and have a wonderful weekend, James!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
The movers arrived on time, were extremely professional, handled with care, and finished moving well under the quoted estimate. I will recommend the service to everyone.
Response
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<div>Michael-- Thank you for choosing TWO MEN A TRUCK for your recent move! We are so pleased to hear that your movers were professional and courteous gentlemen and handled all of your items with care. We are so happy that we were able to exceed your expectations and provide you with a positive moving experience. If you have any moving needs in the future, please let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael-- Thank you for choosing TWO MEN A TRUCK for your recent move! We are so pleased to hear that your movers were professional and courteous gentlemen and handled all of your items with care. We are so happy that we were able to exceed your expectations and provide you with a positive moving experience. If you have any moving needs in the future, please let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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