Reviews

02/14/2019

Jon

5 out of 5 stars
I called less than a week before my move, which I worried was late. The office staff was courteous and professional. We discussed dates first and I was given several options. We then discussed the contents of the room. Finally, we discussed price. I was impressed by the extremely straightforward pricing, so impressed that I didn’t believe it at first. I must have asked half a dozen questions about ancillary costs before I was convinced that the pricing scheme was as straightforward as advertised. I was given a very short window of time - 30 minutes. Not only did the movers show up in that window, they showed up on the first minute of the window. They were extremely professional and pleasant. They moved everything efficiently and quietly (Important because we were in an office).
Response
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<div>Jon-- Thank you so much for the awesome review! We are so happy that our office staff was able to accommodate your move request in the time you needed. We are glad to know you were impressed with our pricing. We pride ourselves in being as straightforward and transparent as possible about the pricing of our services. We are also pleased to hear your movers arrived on time and were able to move your items efficiently and quietly within your office. If you have any other moving needs in the future, please give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/14/2019

Chase

5 out of 5 stars
Movers were exceptionally professional and courteous. They worked very quickly and diligently. They took great care to wrap each piece and avoid any damage. Would recommend to others. Next move will be with Two Men and a Truck again!
Response
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<div>Chase-- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear that your movers were polite, professional gentlemen and were careful not to break any of your items. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive &ndash; thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/13/2019

Jacob

5 out of 5 stars
I had heard good thing and expected a lot, but was still impressed with my movers.
Response
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<div>Jacob-- Thank you so much for the 5-star review! We are so happy to hear your movers were able to exceed your expectations. Thank you for choosing TWO MEN AND A TRUCK. We are always here if you need any help<br/>with moving in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/13/2019

Vicki

5 out of 5 stars
This was the best move we ever did. I couldn’t have asked for better packers or movers. My movers were hard working, pleasant, and downright fun. Thank you for making a stressful event effortless.
Response
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<div>Vicki-- Thanks for the stellar review! We are so happy to hear that your movers were hard-working, pleasant and fun during your move. It&#39;s always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we&#39;d be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Terrie

5 out of 5 stars
The office staff was friendly and knowledgeable. My estimate was slightly higher than actual price which is better than a low estimate to get my business and high end price once the job is finished. The movers worked at a steady pace until the job was complete. They finished ahead of schedule and treated my furniture with professional care.
Response
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<div>Terri-- Thank you for the awesome review! We&#39;re so happy to hear that you found our office staff and movers to be friendly and professional. We&#39;re pleased to know that the movers worked hard and were able to finish your move in less time than estimated. We&#39;re glad we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Erin

5 out of 5 stars
I chose your service because I saw you were piano movers. Unfortunately, even though I told the girl on the phone about my property and the existence of stairs, it was not until the movers were there that they informed me they could not move my piano. If I had known that before, I would have used a different service.
However, I am glad that I didn't. The movers were the highest quality I have ever witnessed. They were strong, disciplined, driven, polite, and FAST. I have moved 9 times in 13 years and I will be calling 2 Men And A Truck for every move from now on!
Response
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<div>Erin -- Thank you so much for taking the time to write a review of your moving experience with us. We are so happy to hear that your movers were polite, hard-working, and driven throughout the whole process. It&#39;s also nice to know when our customers received such great service they are willing to use us again! <br/>Also, thank you for bringing the confusion regarding your piano to our attention. When customers need a piano moved, we typically ask details about their stair access. We will make sure to address this with our moving consultants to make sure that information is not overlooked. If you would like to discuss this further, we&#39;d be more than happy to speak with you. Please call us at 256-885-2515. Have a great day, Erin!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Kellie

5 out of 5 stars
Absolutely great experience! Guys were super nice and professional and took great care with our property! Thanks!
Response
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<div>Kellie-- Thank you so much for the 5-star review! We are pleased to hear that our movers proved that we are the Movers Who Care. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/08/2019

Peter

5 out of 5 stars
Everything excellent except a few marks on furniture and a gouge on the wall.
Response
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<div>Peter-- Thank you so much for using TWO MEN AND A TRUCK! We are pleased to hear that you had a great overall experience with us on your recent move. We are so sorry to hear about the issues concerning your furniture and wall. With our 96% referral rate, we want to assure you this is not the norm. If you would like to discuss these issues further, please give us a call at 256-885-2515, and a manager will be happy to speak with you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/08/2019

Celesta

5 out of 5 stars
from my very first phone call to the office, this was an all around exceptional experience
the movers knew their job exactly and were very professional
I will be recommending Two Men and a Truck!
Response
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<div>Celesta-- Thank you so much for your wonderful review! We are so pleased to hear that our staff and movers were professional and able to exceed your expectations. We&#39;re so happy you made the decision to utilize TWO MEN AND A TRUCK for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive &ndash; thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/07/2019

Heidi

5 out of 5 stars
Driver “Mo” and his assistant worked quickly, were very professional, polite, and hard working. Uniforms were clean, I was honestly a bit surprised at the cleanliness of the truck. I’ve had movers before who seemed annoyed at having to do what they were paid to do; NOT these guys. I didn’t hear any complaining.
Response
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<div>Heidi-- We are so happy that your movers, Mo and Maxwell, were polite, hard-working gentlemen throughout your move. It&#39;s always our goal to make the moving process as seamless and stress-free for our customers as possible and to leave them with an overall positive impression. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we&#39;d be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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