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Reviews
Mark
I did have some damage to my microwave. I filled out a report with driver and have not heard back. Other than that, I would definitely use you again!
Josh
Guys did a great job. Called and showed up early and made sure they moved everything properly for their safety and the safety of my furniture. Will use them again and will recommend to anyone that needs moving/packing services.
Response
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<div>Josh - We're glad to hear your move went so well! Thank you for using TWO MEN AND A TRUCK. We also thank you for being willing to recommend our services! That is one of the highest compliments we can receive! Your 5-star review is highly appreciated!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Josh - We're glad to hear your move went so well! Thank you for using TWO MEN AND A TRUCK. We also thank you for being willing to recommend our services! That is one of the highest compliments we can receive! Your 5-star review is highly appreciated!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Richard
Your moving team was great! The guys were polite to a fault, energetic and efficient. Obviously smart and well trained, and yes, that DOES matter for people who lift heavy objects. Very professional.
Response
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<div>Richard -- Thank you for this great review and letting us know we handled your move correctly. We make sure all of our men go through extensive training and techniques before sent out into the field to move our customers. It makes us over-joyed to hear they used what they learned and made it a safe and successful move for everyone, all-around! Thank you for using TWO MEN AND A TRUCK! We hope we'll have the opportunity to work with you again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Richard -- Thank you for this great review and letting us know we handled your move correctly. We make sure all of our men go through extensive training and techniques before sent out into the field to move our customers. It makes us over-joyed to hear they used what they learned and made it a safe and successful move for everyone, all-around! Thank you for using TWO MEN AND A TRUCK! We hope we'll have the opportunity to work with you again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Greg
The moving crew was outstanding. They were very careful and very professional. They represented your company well.
Response
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<div>Greg -- Thank you for trusting TWO MEN AND A TRUCK with your recent move. We're happy to hear your crew exceeded your expectations and represented our company well! Please, let us know if we can help you with any future move!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Greg -- Thank you for trusting TWO MEN AND A TRUCK with your recent move. We're happy to hear your crew exceeded your expectations and represented our company well! Please, let us know if we can help you with any future move!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
We could not have been more pleased with our experience! We have used 2 Men and a Truck on several occasions and have been 100% satisfied on each move. The movers were professional and courteous. Any time we asked them to do something, they were so polite, saying "Yes Ma'am" or "Yes Sir" or "No problem". We never heard a complaint from the young men, even though it was a large move. They were speedy, and even rushed to make sure they did not go over the timeframe allocated for the move. There was no damage to our furniture or walls which was amazing! I would highly recommend 2 Men and a truck to anyone needing a competent, reliable moving company!
Response
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<div>Jennifer -- thank you so much for the 5-Star review! We're pleased to know that movers had AWESOME ATTITUDES on move day. We're so happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jennifer -- thank you so much for the 5-Star review! We're pleased to know that movers had AWESOME ATTITUDES on move day. We're so happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pamela
Our daughter used your company in Chattanooga & had excellent experience. So we decided to engage your company in Huntsville, AL. We were very pleased.
Response
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<div>Pamela -- We're so happy to hear we could take care of your family! Thank you for using TWO MEN AND A TRUCK. We look forward to being able to help you with any future moves!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pamela -- We're so happy to hear we could take care of your family! Thank you for using TWO MEN AND A TRUCK. We look forward to being able to help you with any future moves!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeremy
We could not be more pleased with how our move went. The entire team was so careful with all of our possessions. I have recommended your services to a co-worker and she has already scheduled her move with y'all. Lou and Paul were phenomenal in their training of Keanun and Chris. I would especially like to single out Lou. During the move as he was training Keanun and Chris he made sure to tell them not only what to do and how to do it, but also WHY he wanted things done in a certain way. He explained why the way he suggested would be easier or less likely to cause an injury to themselves. At the end of the day he gave them the opportunity to move a large dresser up our stairs and he stood back giving advice and tips and let them accomplish it on their own. He was an amazing teacher.
Response
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<div>Jeremy, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that the men did a great job and exceeded your expectations. Thank you, also, for your recommendation of our services! That is the highest compliment we can receive! We will be letting Lou, Paul, Keanun and Chris know of the great job they did on your move. Thank you for your 5-star review. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeremy, thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that the men did a great job and exceeded your expectations. Thank you, also, for your recommendation of our services! That is the highest compliment we can receive! We will be letting Lou, Paul, Keanun and Chris know of the great job they did on your move. Thank you for your 5-star review. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristi
Crew on both days worked very hard and had excellent communication skills with me and each other. Their professionalism was refreshing and rarely have I seen better work ethics. I commend your hiring and training abilities as well as the high standard you have set for your employees in the field. Office employees were courteous however the process of a "two day two separate charges" was NOT explained and we BOTH were caught off guard with additional expense(email was confusing). We were able to pull this off but I would hate for this to happen to another customer that cannot afford it. I would suggest a new process for estimates. Had I not been so pleased with the service of your movers I would have a different rating for your company. In the end they saved you from a bad review. :)
Response
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<div>Kristi - Thank you for letting us know about your move experience. We're glad to hear the movers did a great job with your move! Customer service is a high priority for us at TWO MEN AND A TRUCK and we value your input as our customer. We will take this information to better improve our services. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kristi - Thank you for letting us know about your move experience. We're glad to hear the movers did a great job with your move! Customer service is a high priority for us at TWO MEN AND A TRUCK and we value your input as our customer. We will take this information to better improve our services. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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WIlliam
The movers were supposed to be at the house between 1-3 on a day when we were moving my mom to a senior living facility. However, they didn't show up until 4:30. The office staff did everything they could to get other moving teams to the house sooner and the movers once they arrived did a solid job. We made it work, but the situation was far from ideal.
Response
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<div>William -- I'm so sorry to hear that we did not exceed your expectations on this move. But we're happy the move ended up going well in the end. Thank you for using TWO MEN AND A TRUCK.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>William -- I'm so sorry to hear that we did not exceed your expectations on this move. But we're happy the move ended up going well in the end. Thank you for using TWO MEN AND A TRUCK.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carey
Was pleased with service group coming to my aid so quickly and the crew doing a great job.
Response
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<div>Thank you, Carey, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Carey, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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