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Reviews
Susan
The team that came was ready to get to work. They were both quick and careful. They were polite and asked questions as needed to move various pieces of furniture.
Response
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<div>Susan -- Thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. We're glad to hear our TMT team was able to get the job done quickly and efficiently! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan -- Thank you so much for taking the time to post a review! We're honored that you chose TWO MEN AND A TRUCK to be your moving company. We're glad to hear our TMT team was able to get the job done quickly and efficiently! If there is anything we can do to help you in the future as far as packing and moving goes, we are at your service!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lee
The two men that helped me move my aunt were amazing. They were kind, considerate, and very professional. I will definitely use your company again!!!! Thank you so much!!!
Response
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<div>Lee - We appreciate this amazing 5-star review from your recent move! We're so glad to hear the men were perfect gentlemen and were able to get the job done right! Thank you for using TWO MEN AND A TRUCK! We look forward to the opportunity to helping you out again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lee - We appreciate this amazing 5-star review from your recent move! We're so glad to hear the men were perfect gentlemen and were able to get the job done right! Thank you for using TWO MEN AND A TRUCK! We look forward to the opportunity to helping you out again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paul
Will use again in the near future and will request the same movers.
Response
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<div>Paul -- Thank you for letting us know we did such a great job for you on your recent move that you would like to use our services again! We will definitely do our best to get you the same movers you had on your first move, as well. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Paul -- Thank you for letting us know we did such a great job for you on your recent move that you would like to use our services again! We will definitely do our best to get you the same movers you had on your first move, as well. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynn
The two gentlemen, Andrew and Daniel, who did our move were outstanding. They were professional, courteous, cautious and friendly. We sold our house quickly and have moved into transitional housing. When we buy our next home, we will use Two Men and a Truck and specifically ask for Andrew and Daniel. Thanks to them for helping make our move run so smoothly!!
Response
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<div>Lynn -- Thank you for this STELLAR 5-star review! We're so happy to hear that Andrew and Daniel were perfect gentlemen on your move and gave you top-notch customer service as you transitioned into a new home. We hope you're settling in well in the new place! We look forward to helping you move again in the future. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynn -- Thank you for this STELLAR 5-star review! We're so happy to hear that Andrew and Daniel were perfect gentlemen on your move and gave you top-notch customer service as you transitioned into a new home. We hope you're settling in well in the new place! We look forward to helping you move again in the future. Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marlene
The young men were a joy to deal with. Polite, professional and quick. Not one of my possessions were damaged.
Response
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<div>Marlene, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch. We appreciate your feedback and your business. Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Marlene, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch. We appreciate your feedback and your business. Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Glenn
The staff was flexible with my timeline. They called me to confirm my scheduled date and time. The two guys called to let me know when they would be there and were on time. They were professional.
Response
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<div>Glenn -- We're so happy that we were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Glenn -- We're so happy that we were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Team showed a lot of hussle and got it all done in a day. Very nice.
Response
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<div>John -- Thank you for this great review of your recent move! We're happy to hear the men exceeded your expectations and got everything done on time. Thank you for using TWO MEN AND A TRUCK. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John -- Thank you for this great review of your recent move! We're happy to hear the men exceeded your expectations and got everything done on time. Thank you for using TWO MEN AND A TRUCK. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Doris
I would have rated the office staff higher, but she told me the wrong time and this caused us to wait all day. If she had told us from the start that they would not be there until late afternoon we would have been fine with that, but she told us they were coming within two hours of my call. This caused us to wait all morning, call again to inquire, and then find out that they weren't even scheduled to come until 3pm. All she had to do is tell me the correct time and all would have been fine. We were, however, very pleased with the delivery people - Thank you for that and for being available when we needed you.
Response
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<div>Doris -- Thank you for letting us know about your experience using TWO MEN AND A TRUCK for your recent move. We're happy to hear the move, itself, went well and that we could accommodate your last minute request. We're sorry you feel like there was a miscommunication on the timing of the move and did not exceed your expectations in that regard. If you have any other concerns, please call our office at 256-885-2515. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doris -- Thank you for letting us know about your experience using TWO MEN AND A TRUCK for your recent move. We're happy to hear the move, itself, went well and that we could accommodate your last minute request. We're sorry you feel like there was a miscommunication on the timing of the move and did not exceed your expectations in that regard. If you have any other concerns, please call our office at 256-885-2515. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Your company moved a safe for us twice. First time was a breeze as guys were large and able to lift more weight. Second time, was more of a struggle as they sent out 3 of the smallest guys on staff. Thankfully, they had great attitudes and did their best but I would highly recommend never sending small guys out to move extremely heavy items.
Response
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<div>Mark -- Thank you for leaving us this feedback on your recent move. We appreciate your business on both times you've had to move your safe. We agree with your assessment on your second move. Due to a scheduling conflict, we were unable to put our strongest men on your second move. We're glad to hear the second set of men were able to get the job done, but we will definitely be taking this information to better schedule our moves and movers going forward. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mark -- Thank you for leaving us this feedback on your recent move. We appreciate your business on both times you've had to move your safe. We agree with your assessment on your second move. Due to a scheduling conflict, we were unable to put our strongest men on your second move. We're glad to hear the second set of men were able to get the job done, but we will definitely be taking this information to better schedule our moves and movers going forward. Thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bryan
Great experience!! Did everything they said they would do!!
The only "issue" I have is you guys sell boxes that don't have handles on them??? When moving every box that is to be carried needs a handle!!
The only "issue" I have is you guys sell boxes that don't have handles on them??? When moving every box that is to be carried needs a handle!!
Response
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<div>Bryan -- What a great 5-Star review! Thank you! Thank you, also, for that great feedback. We do sell our dishpack and wardrobe boxes with handles, but yes, you're right, our smaller boxes do not have handles. Thank you for letting us know it made it less convenient during the move. We will take this information and use it to better improve our services. We hope we have the opportunity to help you move again in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bryan -- What a great 5-Star review! Thank you! Thank you, also, for that great feedback. We do sell our dishpack and wardrobe boxes with handles, but yes, you're right, our smaller boxes do not have handles. Thank you for letting us know it made it less convenient during the move. We will take this information and use it to better improve our services. We hope we have the opportunity to help you move again in the future! Thank you for using TWO MEN AND A TRUCK!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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