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Reviews
Kathy
We noticed that one guy would carry 2 boxes at a time & the other would load 6 to 8 onto a dollie & bring them in. Is there only one dollie available for their use? They were polite & respectful.
Response
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<div>Kathy -- Thank you for your feedback on your recent move. We're glad to hear the men were perfect gentlemen and did a great job. We also appreciate your feedback. Our standard for equipment on each truck is one box dolly to load the boxes and items in and out of the truck, unless more dollies are requested or if there is an excess of boxes. We will use your feedback to better improve our services. Thank you for using TWO MEN AND A TRUCK.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathy -- Thank you for your feedback on your recent move. We're glad to hear the men were perfect gentlemen and did a great job. We also appreciate your feedback. Our standard for equipment on each truck is one box dolly to load the boxes and items in and out of the truck, unless more dollies are requested or if there is an excess of boxes. We will use your feedback to better improve our services. Thank you for using TWO MEN AND A TRUCK.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lauren
The movers were prompt, hard-working and happy to move whatever was needed. I was unhappy however when I saw that my billing began from when the truck left the office to when it would return to the office. I don’t believe that was adequately explained by the office, and I was essentially charged for an extra hour. If I was aware in the beginning, I probably would’ve gotten quotes from competitors.
Response
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<div>Lauren -- Thank you for using TWO MEN AND A TRUCK for your recent move. We're happy to hear the moving process was seam-less and the movers exceeded your expectations. We are sorry for your frustration about your final bill. If you would like to talk more about your move and evaluate the billing process, please give us a call<br/>at 256-885-2515 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lauren -- Thank you for using TWO MEN AND A TRUCK for your recent move. We're happy to hear the moving process was seam-less and the movers exceeded your expectations. We are sorry for your frustration about your final bill. If you would like to talk more about your move and evaluate the billing process, please give us a call<br/>at 256-885-2515 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stephanie
The men were very professional and extremely nice and helpful. The only issue I had was they could not get all of our stuff on the truck.
Response
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<div>Stephanie -- Thank you so much for using TWO MEN AND A TRUCK! We appreciate your feedback on your recent move. Here at TWO MEN AND A TRUCK, we work to be accommodating with every situation that arises to help our customers have the best moving experience possible. We're sorry to hear we did not exceed your expectations on this particular move but we are happy to hear the men did a great job packing and moving your property. If you'd like to leave us any further feedback to help us improve our services, please give us a call at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Stephanie -- Thank you so much for using TWO MEN AND A TRUCK! We appreciate your feedback on your recent move. Here at TWO MEN AND A TRUCK, we work to be accommodating with every situation that arises to help our customers have the best moving experience possible. We're sorry to hear we did not exceed your expectations on this particular move but we are happy to hear the men did a great job packing and moving your property. If you'd like to leave us any further feedback to help us improve our services, please give us a call at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bobby
The guys did a fantastic job ! Fast, professional, courteous and efficient. I would recommend Two Men and Truck in a heartbeat.
Response
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<div>Bobby - Thank you so much for this great 5-star review! We love to hear when our men do an awesome job and give great customer service. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you! And Thank You for using TWO MEN AND A TRUCK! We look forward to being able to help you move in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bobby - Thank you so much for this great 5-star review! We love to hear when our men do an awesome job and give great customer service. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you! And Thank You for using TWO MEN AND A TRUCK! We look forward to being able to help you move in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Harriet
This is my second input; please disregard the first one, except for "experience with us." I was upset about the charge when sending in my first response--still am.
Response
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<div>Harriet -- I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have as well as learn what we can do better in the future. If you'd like to give us a call at 256-885-2515 to discuss your recent move and the bill, we'd be more than happy to talk with you.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Harriet -- I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have as well as learn what we can do better in the future. If you'd like to give us a call at 256-885-2515 to discuss your recent move and the bill, we'd be more than happy to talk with you.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patrice
Excellent service and the two gentlemen were professional and had great customer service skills and great.
Response
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<div>Thank you, Patrice, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Patrice, for the great review! We're so pleased to know you found our staff and movers to be efficient and courteous. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bill
Moving is never fun, but the young men who moved us were very friendly competent and attentive. I've used two men and a truck several times over the last ten or 15 years. I've never received less than stellar service. I dont think you can find a better company.
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Response
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<div>Bill -- Thank you for the great review! Thank you so much for your kind words! We're so happy to hear that the movers worked fast and efficiently. We're also glad to hear you've always had great experiences using TWO MEN AND A TRUCK! We pride ourselves on being the "Movers Who Care" and are happy to hear we've always been able to be that for you on your moves. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bill -- Thank you for the great review! Thank you so much for your kind words! We're so happy to hear that the movers worked fast and efficiently. We're also glad to hear you've always had great experiences using TWO MEN AND A TRUCK! We pride ourselves on being the "Movers Who Care" and are happy to hear we've always been able to be that for you on your moves. We look forward to the opportunity to help you move again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Zach
Staff was wonderful. They set up everything and were respectful of all of the property.
Response
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<div>Zach -- Thank you for taking the time to write a review. We are happy to hear the move went smoothly from the office staff to your movers. We look forward for the opportunity to work with you again in the future. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Zach -- Thank you for taking the time to write a review. We are happy to hear the move went smoothly from the office staff to your movers. We look forward for the opportunity to work with you again in the future. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Raul
The two gentlemen who unloaded the truck and trailer were great. they were very courteous and respectful. The two man team completed the job very fast while ensuring all my belongings were safe and handled with care. i highly recommend using Two Men and a Truck. Thank you, Raul
Response
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<div>Raul, thank you so much for the 5-Star review! We're pleased to know that movers had AWESOME ATTITUDES on move day. We're so happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Raul, thank you so much for the 5-Star review! We're pleased to know that movers had AWESOME ATTITUDES on move day. We're so happy you made the decision to utilize Two Men and a Truck for your move. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive - thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Betty
Best moving experience ever! Lou and B-Rad were the most happy, encouraging, patient, and thorough team. They treated my possessions as if their own. Punctional and hard working!
Response
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<div>Betty, Thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that you thought Lou and B-Rad did a great job. It's always nice to know when our customers received such great service that they are willing to give us such a great review! Thank you for the 5-stars. We look forward to the opportunity to move you again in the future.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Betty, Thank you for trusting Two Men and a Truck for your recent move! We are so pleased to know that you thought Lou and B-Rad did a great job. It's always nice to know when our customers received such great service that they are willing to give us such a great review! Thank you for the 5-stars. We look forward to the opportunity to move you again in the future.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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