Reviews

10/17/2018

Nicole

2 out of 5 stars
I keep finding damage to my belongings that they caused. They also damaged the walls in my newly constructed home. Was told they knew how to put travel bolts on my washer. They did not. After 40 minutes of them trying to figure out how to take the doors off the refrigerator I just did it myself. They carried 1 box at a time instead of using a dolly to carry multiples. They switched one of the movers twice during the move. They started around 8:30am and the job was estimated for 8.5 hours INCLUDING a couch, loveseat, 2 chairs and 2 recliners. Those 6 items were not moved and it still took them well past the estimated time.
10/17/2018

Tami

5 out of 5 stars
We used Two Men and a Truck when we moved a year ago from our home in Harvest to South Huntsville. It was a fantastic experience, far superior to any moving company we'd worked with before. Two weeks ago I received a huge delivery of furniture from my in-laws, over forty wrapped packages that had been in storage for several years. This occurred at the same time as my husband was in the hospital for an extended stay. I made several attempts to unwrap and open boxes and it was simply overwhelming. My brilliant solution: call Two Men and a Truck for help with "in home" furniture . In just over two hours, my two men had everything unwrapped and the debris taken to the curb. They moved and placed all the heavy furniture exactly where I requested. What a relief, what a bargain. Thanks!
Response
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<div>Tami-- Thank you for the great review! We&#39;re so happy to hear that the movers worked quickly while unwrapping your packages and moving your furniture. We know moving can be stressful, especially with your husband in the hospital, so we&#39;re thrilled to hear that the movers were able to make it a smooth transition for you. We work hard to make sure that every move is seamless and stress-free for every customer. Thank you for choosing TWO MEN AND A TRUCK. We hope we will have the opportunity to work with you again in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/17/2018

LuAnne

5 out of 5 stars
This is the fourth time I, or someone in my family, has hired Two Men and A Truck. Another excellent experience. No disappointments, from the initial phone call to saying goodbye.
Response
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<div>LuAnne-- Thank you for taking the time to write a review. We&#39;re so happy you made the decision to utilize TWO MEN AND A TRUCK for your move. It&#39;s always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We appreciate your continued trust and support and we value your business. If you move again, we are here for you a fifth time. Take care!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/16/2018

Carolyn

5 out of 5 stars
The three guys that moved my Mom’s apartment where very professional and courteous. They worked quickly and efficiently but also took great care of her belongings. You are lucky to have them as employees.
Response
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<div>Carolyn -- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch and took care of your mother and her belongings. We appreciate your feedback and your business. Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/15/2018

Susan

5 out of 5 stars
We recently moved from Alabama to Georgia. The price quoted by Two Men and a Truck was very reasonable and they were even able to advise us over the phone whether or not we might need a second truck. Other moving companies I contacted for an estimate did not seem as organized or as willing to discuss details. Our movers, Mo and Anthony, were both professional, courteous, diligent, and efficient during the entire move. They treated our belongings with care and respect while both loading and unloading. I highly recommend Two Men and a truck (Mo and Anthony in particular) to anyone who needs to move an entire household or just a few items.
Response
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<div>Susan -- We can&#39;t thank you enough for this awesome 5 star review! We&#39;re so happy we could help move you and your family from Alabama to Georgia. We&#39;re also glad to know that Mo and Anthony exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that they made it a smooth transition and that they did a great job. We will be sure to let them know. If you ever need to move again, we hope we will have the opportunity to work with you. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/15/2018

Kathy

5 out of 5 stars
Dependable, punctual, professionals. Well pleased. *****5 Stars to the guys that moved me.
Response
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<div>Kathy-- We are so happy that our movers were able to exceed your expectations and provide you with a positive moving experience. It&#39;s always our goal to make the moving process as seamless and stress-free for our customers as possible. We thank you for your business and we look forward to working with you in the future!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/15/2018

Kim

5 out of 5 stars
The guys that helped us were great. Very professional and personable.
Response
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<div>Kim-- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear the movers were personable and professional during your move. We appreciate your feedback and your business. Have a wonderful day!</div>
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10/15/2018

Katie

2 out of 5 stars
The young men were very nice, but they didn't know how to move exercise equipment so they wasted a lot of time. They finally called a supervisor after two hours to come and help them figure it out. This cost me an additional hour past the quoted time. They also forgot to bring their tools so they kept having to borrow mine. I asked the office staff if they were going to bring tools and they said they would.
Response
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<div>Katie -- Thank you for bringing this to our attention. We are so sorry to hear the movers did not exceed your expectations on your recent move. We will take your feedback and handle this accordingly. We have reached out to you via phone to discuss this with you further. Please, call our office at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2018

Diana

5 out of 5 stars
Great service from start to finish. Mo and Rashaan were very courteous, very personable, very professional, and very careful with our belongings. They went over and beyond what we had expected---especially when it came to getting my spinet piano through a tight hallway and into a small bedroom! The office staff was extremely helpful in helping us schedule our more and in helping to reschedule our moving date when it became necessary. High recommendations on all counts!
Response
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<div>Diana-- We&#39;re so happy to hear that the movers, Mo and Rashaan, proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and that our office staff was able to make your scheduling process stress-free. We are happy to hear that their training came in handy while moving your piano into a small space! Thank you for offering to recommend TWO MEN AND A TRUCK to others- referrals are the best compliment. Thank you for your business, Diana. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2018

Brenda

5 out of 5 stars
The young men. who came to move a wine fridge from garage to upstairs were so very pleasant and very careful and respectful.. Loved them..
Response
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<div>Thank you, Brenda, for the great review! We&#39;re so pleased to know our movers handled your fridge with care and maintained respectful attitudes throughout the move. We&#39;re happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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