Reviews

12/17/2018

Ssgt Taylor

5 out of 5 stars
Two Men and a Truck help out our Toys for Tots campaign for 2018. They were very professional and respectful we appreciate everything yall have done. Thank you

SSgt Ruiz
Toys for Tots Coordinator
Northern Alabama
Response
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<div>Ssgt Taylor-- Thank you for the wonderful review! Toys for Tots is such an amazing campaign and we were honored to be a part of it. We are pleased to hear that your movers were professional and respectful throughout your move. We try to always prove that we are the Movers Who Care. If you have any other moving needs in the future, please give us a call! Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/16/2018

Frankie

5 out of 5 stars
Tavis Camren & Q did a Great job enjoyed our time with them. Very courteous and respectful
Response
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<div>Frankie-- Thank you so much for the stellar review! We&#39;re so happy to know that movers, Tavis, Cameron, and Quinton, exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that they were able to make it a smooth transition and that they did a great job. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/15/2018

Shannon

5 out of 5 stars
The moving team was excellent. Nothing was broken or missing. They were fast and worked very hard. I was happy with the move.
Response
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<div>Shannon-- Thank you so much for the 5-star review! We are so happy to hear that your movers worked quickly and were able to keep all of your belongings safe. We love to hear when our customers expectations are exceeded! Thank you again for your business and review, and if you have any moving needs in the future give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/14/2018

Kim

5 out of 5 stars
guys were on time and very good at there job. they were super friendly. will use this group in the future.
Response
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<div>Kim -- Thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top notch. We appreciate your feedback and your business. We look forward to having the opportunity to work with you again in the future - Have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/07/2018

Kim

1 out of 5 stars
The time was wasted because of the paperwork that was mixed up when the packers arrived, time wasted to get the supplies and once they returned they still didn't bring enough, lack of customer service & attention to detail, I had to advise the packers on how to pack my belongings, I had to ask Devon if he could pack something due to him just standing there while I was helping the other packer (Billy) pack something. Voiced my opinion about the packers being on their personal cell phone while on the clock. The thought that the packers actually thought how they packed my belongings was sufficient. Even with me calling the office and talking to you voicing my concerns you assured me that the packers were trained and were experienced to do the job. So much more to say but not enough of room.
Response
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<div>Hello, Kim -- We are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK&reg;. Thank you for bringing this to our attention. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/06/2018

Jessica

5 out of 5 stars
Aaron and Brock were wonderful during our recent move with Two Men and a Truck! They took impeccable care not to damage our home while moving our belongings, had excellent attitudes, and were incredibly professional. Cannot recommend them enough!
Response
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<div>Jessica-- Thank you so much for the stellar review! We love to hear when our customers&#39; expectations are exceeded! We&#39;re pleased to know you found movers, Aaron and Brock, to be polite, professional gentlemen. It&#39;s so good to hear that the movers were able to use their training and there was no damage to your home or your belongings. We&#39;re so happy you made the decision to utilize TWO MEN AND A TRUCK for your recent move. We appreciate your business, feedback, and your recommendation to your family and friends. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/05/2018

Tammy

2 out of 5 stars
2 guys arrived...20 minutes late after getting lost...one guy tells me he will be replaced as soon as thwy can swnd aomeone because a piano fell on him the day before. The did replace him within an hour or so. The guys wwrw veey slow. Once i realized how long it was taking them i shortened my list of items to take in my garage. I had to rent a uhaul and go back and move those items myself. They took my mattress but didnt take the headboard and footboard....i will not be recommending you to anyone.
Response
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<div>Hello, Tammy, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK&reg;. Thank you for bringing this to our attention. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2018

Diane

5 out of 5 stars
Very happy with our movers. Just 2 things - when moving couch from old residence to new residence door frame was badly scratched and a little splintered to the point it has to be repainted. Also when moving same couch to new residence the bottom lining was badly ripped going through door frame and must be repaired.
12/03/2018

Joyce

4 out of 5 stars
The online estimating tool, website, and office staff were very helpful. The movers did a good job and were efficient!
Response
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<div>Joyce-- Thank you so much for the awesome review!! We are so happy to hear that both the office staff and the movers made your booking and moving process as stress-free as possible! If you have any moving or packing needs in the future, feel free to give us a call! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/03/2018

Ford

5 out of 5 stars
I couldn’t have possibly had a better experience. The guys were on time, incredibly professional, and got the job done significantly faster. This included carrying a large washing machine and dryer up a flight of stairs, a feat they accomplished with nary a scratch on the walls or equipment.

I chose Two Men and a Truck because they had competitive rates, and I would now recommend them to anyone.
Response
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<div>Ford-- Thank you so much for the 5-Star review! We&#39;re pleased to know that our movers had AWESOME ATTITUDES on move day. We&#39;re so happy you made the decision to utilize TWO MEN AND A TRUCK for your move. We&#39;re glad to hear that all of the movers training paid off and that there was no damage to your walls or to your washer and dryer. Not only do we appreciate your business, but we are also grateful that you are willing to recommend our services to friends and family. Referrals are the best compliment we can receive &ndash; thank you!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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