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Reviews
Melanie
Moved my mom from assisted living facility to another similar facility.
Response
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<div>Melanie-- Thank you for the 5-star review! We are honored that you chose TWO MEN AND A TRUCK to move your mom into a new assisted living facility. If we can help you pack or move anything in the future, please let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Melanie-- Thank you for the 5-star review! We are honored that you chose TWO MEN AND A TRUCK to move your mom into a new assisted living facility. If we can help you pack or move anything in the future, please let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Although it was a 15 hours move with 5-7 men there to help out, they worked around other the helpers who were careless, and disorganized. Jay was an outstanding supervisor for the crew. He directed the crew without raising his voice, without being overly demanding, yet authoritative. He got results, and was an all around respectful, kind gentleman. The rest of the crew were outstanding. Felt like I gained a new family by the end of the move. Thank you!
Response
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<div>Mary-- Thank you so much for the wonderful review! We are so happy to hear that your movers did an outstanding job and that Jay was an awesome leader in directing the rest of the movers. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We hope we proved that we are the Movers Who Care, and hope you have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary-- Thank you so much for the wonderful review! We are so happy to hear that your movers did an outstanding job and that Jay was an awesome leader in directing the rest of the movers. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We hope we proved that we are the Movers Who Care, and hope you have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Mo and C. Kilgore were outstanding young men. So courteous, kind, and professional. The move went smooth as silk. Two different pickups and drop offs and they never missed a beat.
Response
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<div>Mike-- We're so happy to hear that the movers, Mo and Cameron, were kind, professional and proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were pleasant to be around throughout both pick-ups and drop-offs. Thank you for your business and enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mike-- We're so happy to hear that the movers, Mo and Cameron, were kind, professional and proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were pleasant to be around throughout both pick-ups and drop-offs. Thank you for your business and enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Emma
The only problem I had was the mixup in scheduling my move day. The change was inconvenient for me but it all worked out well in the end. Everyone and especially my moving team made things go well in spite of rain.
Response
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<div>Emma-- Thank you for your 5-star review! We apologize for any inconvenience that rescheduling your move may have caused you. We try our best to make sure that your experience with us is as stress-free as possible, so we hate that we added to that stress in any way. However, it is wonderful to hear that your movers made the move easy for you and managed to get everything done, despite the bad weather! If you have any moving or packing needs in the future, please let us know! Enjoy your day, Emma!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Emma-- Thank you for your 5-star review! We apologize for any inconvenience that rescheduling your move may have caused you. We try our best to make sure that your experience with us is as stress-free as possible, so we hate that we added to that stress in any way. However, it is wonderful to hear that your movers made the move easy for you and managed to get everything done, despite the bad weather! If you have any moving or packing needs in the future, please let us know! Enjoy your day, Emma!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kara
I am very dissatisfied with your office team. I do not have enough space to put my issues but if a general manager wants to call me they are more than welcome to.
Response
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<div>Good morning, Kara. We’re sorry to hear about your frustration. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. If you would like to discuss your concerns, please call our office at 256-885-2515. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning, Kara. We’re sorry to hear about your frustration. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. If you would like to discuss your concerns, please call our office at 256-885-2515. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brit
one of the to men lacked motivation or experience or both; this resulted in the other mover making decisions for the both of them and caused the move to take 2 hours too long. for which we received a one hour deduction.
Response
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<div>Brit-- Thank you for bringing this issue to our attention. I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have, as well as learn what we can do better in the future. I'd really like to hear you out so please give me a call at 256-885-2515. Thank you for taking the time to write a review.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brit-- Thank you for bringing this issue to our attention. I'm so sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have, as well as learn what we can do better in the future. I'd really like to hear you out so please give me a call at 256-885-2515. Thank you for taking the time to write a review.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tina
Super nice guys. Dave and Nate (i think that was their names) . They were helpful, courteous, and friendly. Great attitudes as well. Made my move a whole lot easier.
Response
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<div>Tina-- Thank you for the stellar review! We are happy to hear your movers, David and Jacob, were helpful, courteous, friendly and had positive attitudes during move day. We try to live by our motto and prove that we are the Movers Who Care! If you have any moving or packing needs in the future, feel free to give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tina-- Thank you for the stellar review! We are happy to hear your movers, David and Jacob, were helpful, courteous, friendly and had positive attitudes during move day. We try to live by our motto and prove that we are the Movers Who Care! If you have any moving or packing needs in the future, feel free to give us a call!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tiffany
Rasaan and Darren did a great job! They were timely, careful, and professional. I would use the service again!!
Response
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<div>Tiffany-- Thank you for choosing TWO MEN AND A TRUCK! We're so happy to know that movers, Rashaan and Darian, exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that your movers had professional attitudes and made it a smooth transition. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tiffany-- Thank you for choosing TWO MEN AND A TRUCK! We're so happy to know that movers, Rashaan and Darian, exceeded your expectations. We know moving can be stressful, so we are thrilled to hear that your movers had professional attitudes and made it a smooth transition. We hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rodney
Excellent Service by the Team that packed and loaded our household goods. Both guys were professional, focused and did a great good.
Response
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<div>Rodney-- Thank you so much for the 5-star review! We are so happy to hear that both of your movers were professional and focused while packing and unloading all of your items. If you have any moving needs in the future, please give us a call! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rodney-- Thank you so much for the 5-star review! We are so happy to hear that both of your movers were professional and focused while packing and unloading all of your items. If you have any moving needs in the future, please give us a call! Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Dominick and Dalton were polite and had a very pleasant business attitude. They were neat and efficient. I’m sure the delivery was difficult and they were very professional. I will definitely recommend your service.
Mary in Cullman.
Mary in Cullman.
Response
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<div>Mary-- Thank you so much for the awesome review! We are so glad to hear that movers, Dominic and Dalton, were polite and professional gentlemen during your move. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It's always nice to know when our customers received such great service that they are willing to use us again! Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary-- Thank you so much for the awesome review! We are so glad to hear that movers, Dominic and Dalton, were polite and professional gentlemen during your move. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It's always nice to know when our customers received such great service that they are willing to use us again! Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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