Reviews
Jane
The moving team was so professional and pleasant. They were very careful with my furniture and walls. I highly recommend them! The office staff was attentive to what I needed and they kept me informed on arrival times.
Janet
My move was very smooth.
Guys confirmed they were on their way, got there right on time, loaded quickly and finished quickly.
Great service!
Guys confirmed they were on their way, got there right on time, loaded quickly and finished quickly.
Great service!
Karen
Guys were great ! On time and professional
Jarvis
Marquis
Jarvis
Marquis
Cissy
We really appreciated the efficiency, level of expertise, quick work and nice attitude of all three of our movers!
Response
Cissy, thank you for choosing TWO MEN AND A TRUCK. Our team works hard, so it's always nice hearing feedback like yours. It shows our entire team that their hard work doesn't go unnoticed.
Malorie
Our experience was amazing yesterday. Very hard working guys with great attitudes. Our home is located on a very step hill. Everything was brought in with no issues. They went above and beyond to make the move as efficient and flawless as possible. Please thank them and the staff who coordinated the appointments. Will recommend to others in the future.
Response
Malorie, thank you for choosing TWO MEN AND A TRUCK and for the confidence you placed in our team. We truly appreciate getting feedback like yours. We will share your comments with our entire team. If you need moving help or have storage needs in the future, we are here for you!
Glenda
From start to finish the entire process was easy! The office person was very informative she answered all the questions I had, and returned my calls promptly. The moving team was polite,very professional, they did an excellent job, they were very careful with our belongings. I give them 5 stars and would recomend them to friends and family!! Hire 2 men and a truck you WILL NOT be dissapointed!!!
Response
Glenda, we are thrilled to hear that our team was able to provide such stellar service that you'd recommend TWO MEN AND A TRUCK to family and friends. It's the biggest compliment we could receive. Thank you!
Steve
I would like to say that my moving team, Austin and the other two sorry I don’t remember their names but I’d like say they worked very hard and were very Curtius can’t say enough they were great!!!!
Response
Steve, thank you for choosing TWO MEN AND A TRUCK for your move. It was our pleasure to serve you. Let us know if we can help with any moving or storage needs you might have in the future!
Madelyn
Jarvis had great customer service and excellent communication! There was a mix up with the addresses and he made sure to contact me and verify everything beforehand!
Response
Madelyn, thank you for the feedback. We always appreciate comments like yours. It shows our entire team that communication is one of the most important aspects of what we do. If you need moving help in the future, we are here for you!
Gabriel
Jacob and Landon did an awesome job with the move. They were very careful with our belongings, respectful, and energetic. They were able to complete the move in significantly less time than quoted.
Response
Gabriel, we strive to exceed expectations and we are thrilled to hear that Jacob and Landon did just that on your recent move. We thank you for your business and feedback. If you need moving or storage in the future, we are here for you!
Lynn
It was by far the worst service I have ever experienced. Have my items left behind. Some items held hostage till I signed and paid for service. They spent a lot of time on cell phones or disappearing. I finally start moving things into my car to speed things up some. I am a 76 old female with a spinal injury, my reason for reaching out to I thought professional. The office staff showed no concern.
Response
Lynn, we are very sorry to hear that the move did not go as you felt it should. Our records do indicate you received an estimate with your pre-move letter that you signed ahead of your move and the final cost paid was well within that estimated range, but we understand your concerns were further reaching in that you felt as if the men didn't move everything for you. While it was confirmed by your crew and a manager onsite that you expressed your wishes for them not to continue loading items for you, we were sympathetic to your circumstances and had your sales representative reach out after you provided initial feedback to our office. We attempted to offer a crew at a discounted rate that would have kept the overall final total well within your provided estimate to help with the remaining items. We regret that wasn't a satisfactory resolution for you, but we do wish you well and hope you were able to get everything resolved on your terms.
