Reviews
Janice
Gentlemen were polite and nice to be around. Fast and careful
Patience
The guys were so sweet and respectful. They worked so hard all day and even 6 hours later they were still smiling and had the best attitude. Truly the best group of hard working young men!
Todd
The 2 men that showed up were great. Called when they were on the way, showed up on time and never stopped hustling the whole time they were there!
Christa
I explained to them that the one thing most valuable to me was my sofa. It was brand new and just delivered a month ago. There were huge areas of sweat all over it when they placed it in my living room. It also had blood on it where one of the guys arms were bleeding. I managed to get the blood off. They dropped a nightstand so hard, it shattered the guides for the drawer pulls. Even with all of that, I wasn’t going to complain. I understand their job is not easy. What got me was after they left, I discovered that they had banged up my chest of drawers really bad, and propped a mattress in front of it so we wouldn’t have noticed. I could have been understanding if they had talked to me about it. As I said, a lot was going wrong and I was gracious and kind about it. Now I’m upset.
Leah
Took a second unscheduled day to complete my move because we kept finding several of the movers goofing off playing on their phones instead of working. The second day I will say we had excellent service but our property wasn’t exactly handled very carefully by the driver.
Response
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<div>Leah, our goal is to strive to exceed all customers’ expectations, and we regret that we were unable to do that for you. Customer feedback is important to us, so we thank you for sharing your comments. We can assure you what you described is not the norm here at Two Men and a Truck. We are happy to speak with you about any concerns regarding your move experience. Please call the office at 205-970-2272 to discuss further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Leah, our goal is to strive to exceed all customers’ expectations, and we regret that we were unable to do that for you. Customer feedback is important to us, so we thank you for sharing your comments. We can assure you what you described is not the norm here at Two Men and a Truck. We are happy to speak with you about any concerns regarding your move experience. Please call the office at 205-970-2272 to discuss further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nalda
Collin and Danny did a fabulous job! Nothing was damaged, they spent time making sure my furniture was placed exactly where I wanted it, and they were very prompt. They went the extra mile to make sure I was satisfied!
Efe
The move itself was good. However, they added an extra 20 minutes to their drive back saying "our GPS shows it takes 30 minutes to get back" for a few mile distance that takes no longer than 10 minutes. When I questioned the length, driver insisted.
Joanna
The boys were well kept and very courteous and did their very best to accommodate any requests that we had. They were quick on their feet and not lazy. We have only positive things to say about our experience with Two Men and a Truck. Thank You!
Greg
This is the 2nd or 3rd time I have used 2 men and a truck. I have always been happy with the service and the current move team was very courteous and professional. Highly pleased.
Suzanne
If you want your move to run smoothly, ask for Reed and Brad.
They were so professional and such nice young men!
Suzanne
They were so professional and such nice young men!
Suzanne
