Reviews
Molly
I wasn’t super happy with my moving experience. At first things were great because we had 4 people moving my stuff out, but moving it in to my apartment there were only 2. They seemed inexperienced and not as strong as was needed for the job. They didn’t finish bringing everything up, they tried to have me overlook damage done, and they complained. It was a tough job, but I wasn’t 100% satisfied.
Response
Molly, we certainly regret that you are dissatisfied. We pride ourselves on exceeding customers' expectations, and we take it to heart whenever we hear that we might have fallen short of that. Our claims manager, Daniel, has made several attempts to reach you regarding your claim. Please reach out to us directly at 205.970.2272. Thank you!
Beth
Christian & Clark worked very hard to ensure my Mom's move went well. Nothing was broken and they were extremely personable and professional. Both men are great assets to your company and I would recommend them to anyone who asked. I would even ask for them if I had to move. Thank you for sending us two of your "good ones"!
Beth, for my Mom Catherine
Beth, for my Mom Catherine
Response
Beth, thank you for choosing TWO MEN AND A TRUCK for your mother's move. We are so happy to hear that you and your mother found your team of movers, Christian and Clark, to be personable and professional. Thank you for your kind comments, it shows our movers that their hard work doesn't go unnoticed!
Betty
The two men were amazing! They worked hard, hustled, were polite, never took a break, and packed up the furniture and delivered it perfectly! They made an unpleasant task pleasant!
Response
Betty, we understand moving can be super stressful. We make it out mission to provide a pleasant experience for our customers. We are happy to hear our movers delivered that for you. If you need moving help in the future, we are here for you!
Demaurius
Justin Brown and Ed Datcher were very nice gentlemen. They cared about my items and we got everything moved in a timely manner.
Response
Demaurius, thank you for sharing feedback with us regarding your recent move with Justin and Ed. We appreciate your business and truly value the confidence you placed in our team to provide you with a good experience. If you need moving help in the future, we are here for you!
Jill
The movers were excellent! Very fast, professional, and courteous. They even organized my items from the storage unit in my basement nice and neatly with like items with like items (paintings together, cleaning supplies together, cycling items together). Taylor in the office set-up the appointments and addresses perfectly as well as followed-up with texts and phone calls. I will highly recommend.
Response
Thank you for choosing TWO MEN AND A TRUCK for your moving needs. We are thrilled you had a great experience from your first phone conversation with Taylor and scheduling, to when your moving team left your new home. If you need moving help in the future, we are here for you!
Sara
Rodney and his partner were fantastic, moved all my things efficiently without issues, hooked up my washer and dryer for me like a champ, climbed up and down the stairs without complaint, 11/10 would recommend.
Response
11/10! Wow! Thank you so much for the awesome review. Your kind words show our team that their hard work doesn't go unnoticed. If you need moving help in the future, we are here for you, Sara!
Sheila
Brandon and the other guys were professional and took very good care of my belongings.
Response
Sheila, we appreciate your trust and support of our moving company. If you need moving help in the future, we are here for you!
Larry
On time. Crew conducted themselves professionally and carefully. Polite. Helpful. Overall grade “A” experience!
Response
Larry, thank you for choosing TWO MEN AND A TRUCK for your recent move. We are happy to hear you found your movers to be professional, polite and you had an "A" experience. That's always our goal!
August
Move team was prompt and very polite. Team went the extra mile to be sure we were happy with move service.
Response
We know choosing a mover is a big decision and we are grateful you chose TWO MEN AND A TRUCK for your moving needs. We're happy to hear your team went the EXTRA MILE and that they were prompt and polite. If you need moving help in the future, we are here for you!
Laura
not coming to see my house to give an estimate was a problem. Having two (2) teams and two (2) trucks was a waist of time and resources when both teams "have" to always be together. They refused to work on different rooms, floors or areas. It took 6 1/2 hours to load a 4 bedroom 2 bath house with a garage and everything was boxed before they arrived. You even called me since it was taking so long.
Response
Laura, it is always our goal to exceed expectations and we take it to heart when we hear that we did not do that for a customer. If you'd wish to discuss further, contact us directly at 205.970.2272.
