Reviews
Marguerite
Everything was smooth from start to finish! Allison, Rico, and Cory are simply the best!
Sadler
Great service! The movers were very fast & efficient.
Amy
Excellent service from the get go! Office staff and movers were friendly, efficient and easy to work with, even as my needs changed twice prior to moving. I highly recommend them!
Nick
They were very courteous and hustled. I will need to call you about the details but they did not move several things that was requested and did not move kitchen, bath and garage items. Approximately 50% of the boxes were not labeled or mis labeld.
I am still making trips back to the old house to move things.
I am still making trips back to the old house to move things.
Response
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<div>Hi Nick, we are sorry to hear that you were not satisfied with your recent move experience. Our goal is to exceed customer expectations. Our records indicate that you spoke with Jacob to get a review of your move to see if we can pinpoint what may have gone wrong that would have prevented us from exceeding yours. He will be contacting you again today to see if we can address any other concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Nick, we are sorry to hear that you were not satisfied with your recent move experience. Our goal is to exceed customer expectations. Our records indicate that you spoke with Jacob to get a review of your move to see if we can pinpoint what may have gone wrong that would have prevented us from exceeding yours. He will be contacting you again today to see if we can address any other concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Holley
The move out of my former residence was great. The move IN to my new apartment was odd and rushed. It was as if the men who left Bibb Co were not the same ones who arrived at my new address. Lunch must have been really good. They did not put my dryer on an appliance dolly, simply carried it out of the truck, tripped coming in the door, and dropped it in the floor. It tore the top from the dryer, damaged a wall, and tore multiple holes in the floor. The dryer does not work and the washing machine leaks. I'll be purchasing new appliances and losing my apartment security deposit.
Kerri
My team was very professional and efficient! I moved from a 4 bedroom house to a 2 bedroom condo on the 9th floor of an historic building. They were very aware and careful of the building itself along with all my belongings. They took special care to wrap the furniture (which I have never seen done before). The move took a lot less time than I had anticipated and when they left everything was in it's place, unwrapped and they left no wrappings or garbage behind. I am beyond satisfied and would definitely recommend Two Men and a Truck to anyone that needs a moving company.
Johnnie
Jonathan and Edgar were great. They took extra care with all our glass-front items, and especially my piano. Everything went smoothly.
Bee
I cannot say enough goods things about Ian and the other gentleman that moved our possessions. They were very friendly and respectful. They handled everything with extra care while working at a fast pace and were concerned about saving us time and money. They made several helpful suggestions that we would not have thought about to speed the process. I will definitely recommend Two Men and this particular crew!!!
Carla
My experience was fantastic from start to finish. Suzanne is a DELIGHT to work with and Edgar is AMAZING. We had Edgar on our first move and I INSISTED on having him again and I’m so glad I did. He takes care of me and my belongings. I know the job got done right because of him. I have told multiple friends that if they don’t use Edgar at two men and a truck, that they are doing it wrong!
Emily
The office staff was incredibly kind and accommodating to all of my requests. Every question I had, they had an answer for, and with an encouraging and positive attitude. It is truly rare to find customer service as fantastic as Two Men and a Truck! Both of my movers arrived on time (early, actually, which was amazing!), were incredibly professional and worked so hard, non-stop. They moved quickly and efficiently, and all of my belongings arrived at their destination in under the estimated time, with no issues whatsoever. I will definitely recommend TM+aT and will use again for my next move!
