Reviews
Elizabeth
My movers took such care with my equipment--they were moving 2 commercial ovens for me. They were polite, careful, and patient with me. I was so pleased with my experience! After having numerous bad experiences with other delivery companies that offered expensive "white glove delivery", who then mishandled expensive equipment and were very rude, this was a breath of fresh air! I cannot recommend Two Men and a Truck enough and I will ALWAYS call you when I need help moving things in my home or business.
Frank
The movers did not have hand trucks they only had one appliance handtruck and one small four wheel dolly. If each move ahead one set of regular hand trucks I feel like they would’ve cut the time down 25%
Response
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<div>Thank you for providing feedback from your recent move. We are happy to see that you were able to provide high marks in most categories, but we are saddened to see that your overall satisfaction was only average. We apologize if you feel that the move took longer than you were anticipating, especially if you feel that it was the result of our men being ill-equipped. What you have described is the standard equipment that our crews have for each move, and it looks as if your move did take the exact time that was estimated in the confirmation letter you received via email ahead of your movers’ arrival. While customers may think that the use of hand trucks will speed up any move, they can actually make it more cumbersome depending on access, not to mention increase the chances of floor/wall damage. This is why our men are trained to handle most moves without relying on them while still being trained to be the quickest and most efficient movers in town. That being said, we certainly never want a customer’s final impression of our company to be that we missed the mark, so we ask that you please give our office a call at 205.970.2272 so that we may get you in touch with a manager to further discuss your specific concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for providing feedback from your recent move. We are happy to see that you were able to provide high marks in most categories, but we are saddened to see that your overall satisfaction was only average. We apologize if you feel that the move took longer than you were anticipating, especially if you feel that it was the result of our men being ill-equipped. What you have described is the standard equipment that our crews have for each move, and it looks as if your move did take the exact time that was estimated in the confirmation letter you received via email ahead of your movers’ arrival. While customers may think that the use of hand trucks will speed up any move, they can actually make it more cumbersome depending on access, not to mention increase the chances of floor/wall damage. This is why our men are trained to handle most moves without relying on them while still being trained to be the quickest and most efficient movers in town. That being said, we certainly never want a customer’s final impression of our company to be that we missed the mark, so we ask that you please give our office a call at 205.970.2272 so that we may get you in touch with a manager to further discuss your specific concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Juan
The movers were very professional and helpful. They were also very careful handling our furniture and fragile items.
Jeff
Brandon and Dodd did a great job. Would be glad to use them again and refer them specifically to anyone who needed moving services.
Jan
The movers were on time and called to let me know the time of there arrival. They were very professional as they entered the office and began the move. They were very organized and had everything moved out and ready to head to new location very quickly. I would highly recommend Two Men and a Truck. The office staff was always very helpful, kind and courteous. I had called a couple of times to set things up and had to cancel and they were super nice and accommodating. Thank you for your help and a job well done.
Maryann
Everything from the First Lady who answered my call/request. To assuring I had the early time slot. To the two most well mannered gentlemen from Tuscaloosa helping through the holidays. They moved fast, used their manners, and were careful with my things. I cannot say enough about these two men! Thank you for a great experience. I have already recommended the company and we will use you again in the very near future.
Vincent
Two Men is one of those companies that I have always wanted to work with. Had a large item delivered that I was not able to handle and the delivery company would not take upstairs. Called Two Men and though expensive for the actual time spent, the help was worth it. Know what to expect in the future also.
Mike
Only negative was that delivery personnel smelled of cigarette smoke.
Glenn
The best moving crews and support team, always reliable and more importantly, always consistent giving excellent service, from the initial appointment down to the guys cleaning up on their way out.
Sheila
The 3 man were very professional and easy to work with.
