Reviews
Anonymous
Cristian and Matt were very respectful. They handled all my belongings with care and consideration. They didn’t waste time but really worked hard to get my belongs moved in a timely manner. I am very appreciative of Cristian’s and Matt’s help getting me moved into my new place.
Jack
Very good experience. Truck arrived on time and employees loaded the furniture quickly. very nice and helpful. We will be moving to a permanent office soon and will request the same crew.
James
Everyone especially the movers were very courteous, respectful and hard working. Would use them again.
Janet
The two men who moved us was efficient, polite, and got the job done in a professional and courteous way. The drivers name was Brandon. I dont remember the other young man's name, but I would recommend them to a friend .
Yvonne
The two gentlemen were very professional, courteous and worked very fast in moving me. Very appreciative and thankful for their excellent service!
Claire
Having used 2 other moving companies in the preceding 8 months, I am happy to give Two Men & a Truck, especially Garret, Edgar & Allison, "Excellent" ratings. They were all courteous, kind, informative, helpful & professional. I specifically requested Garret & Edgar for my second move which was a few days after the 1st. There was no question that they were physically capable of handling my items. They maintained a steady, organized pace working independently & together, as needed. I never felt they were watching a clock to "make their time." They respected & understood my concerns & need to maximize the utilization of my storage space. While Garret packed my extra 10 x 9 unit "to the gills," Edgar rearranged my 10 x 20 unit making 1/3+ of the unit's storage space available. THANK YOU!
Paul
Everyone, including the office staff, was very helpful and polite. The movers were very careful not to damage anything and were very anxious to please the homeowner. Very good rating.
Clarissa
I was advised that movers would be there between 8-8:30 didn't show up until after 9. Wasted time trying to a garage door down and then the took apart a desk and were not able to put it back together so now I'm stuck with a group home with an office with no desk. I feel if they weren't sure they could put it back together they should not have taken it apart. I use 2 men and truck quite often but will be considering other options going forward.
Response
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<div>Hi Clarissa, we apologize that you were dissatisfied with your recent experience with our company. Our goal is to strive to exceed customer expectations, and we always regret to hear that we have fallen short of that in any regard. We truly appreciate you taking the time to provide honest feedback. Because of customers like you, we are able to identify ways in which we can improve the overall quality of the services we provide for future customers. We will make sure to have an operations manager attempt to reach out to you to get more detailed information regarding your recent move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Clarissa, we apologize that you were dissatisfied with your recent experience with our company. Our goal is to strive to exceed customer expectations, and we always regret to hear that we have fallen short of that in any regard. We truly appreciate you taking the time to provide honest feedback. Because of customers like you, we are able to identify ways in which we can improve the overall quality of the services we provide for future customers. We will make sure to have an operations manager attempt to reach out to you to get more detailed information regarding your recent move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jessica
Anthony and Russell were wonderful, helpful and fast! Couldn’t have been nicer or more careful.
Scott
Always a great experience! Thank you for
a great
Job!
a great
Job!
