Reviews
Steven
The two young men sent to our office, Nick and Andrew, were very helpful and efficient. They were polite and moved our items with care. We would utilize their services in the future.
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<div>We value our customers and their time. Thank you for the review!</div>
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<div>We value our customers and their time. Thank you for the review!</div>
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matthew
Casey and Shannon were very thorough, knowledgeable, and excellent representatives of your company. You should be proud to have them working for you.
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<div>Thank you for the support in guiding our service leaders!!</div>
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<div>Thank you for the support in guiding our service leaders!!</div>
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Judith
The 3 guys that helped me move were very professional and worked at a fast rate. They were able to move heavy and large furniture. My children had used them and were satisfied. There were several trucks in my neighborhood.
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<div>Thank you Judith, we are pleased our team could help make your moving experience positive and stress free. We hope you are settling into your new home well!</div>
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<div>Thank you Judith, we are pleased our team could help make your moving experience positive and stress free. We hope you are settling into your new home well!</div>
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Sharon
My experience with 2 Men and Truck was excellent. Better than andquot;very goodandquot;. This company has great customer service and the price was affordable. Customer service is lacking in so many businesses today and it was refreshing to have people who really cared about my business and were professionals. I was impressed with the moving crews ability. They were fast and efficient and had all the equipment they needed on the truck to do the job. Both office staff and moving crew were pleasant and answered all my concerns with kind consideration. I will recommend this company and will also use them if I move again.
Response
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<div>We are glad to hear that you were pleased with your move. Keep us in mind if you have any future moving needs.</div>
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<div>We are glad to hear that you were pleased with your move. Keep us in mind if you have any future moving needs.</div>
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Jeffrey
Was very pleased. Killian and his team were fast, professional and friendly. They exercised great care with our belongings, treating them as they would treat their own. Will recommend. Thanks - Jeff
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<div>Thanks Jeff!</div>
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<div>Thanks Jeff!</div>
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April
The movers seemed to move at one pace- slow. Others who were helping us move who had used Two Men and A Truck even commented on how slow they moved. This was our first time using a moving company so we really didn't know what to expect. I would use Two Men and A Truck again but I would ask for more experienced movers and I would have them come the day before we are supposed to move in case the movers move at the same pace.
Response
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<div>We continue our training and education with feedback from our customers. We are always focused on providing our customers with the absolute best experience possible and we are so happy that we were able to do that for you! We appreciate you taking the time to let us know how to better ourselves in the future!</div>
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<div>We continue our training and education with feedback from our customers. We are always focused on providing our customers with the absolute best experience possible and we are so happy that we were able to do that for you! We appreciate you taking the time to let us know how to better ourselves in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Charles
The movers arrived early. I had informed the office that I had some things that still needed to be packed and was told they would bring boxes. They did not and they did not move the items that needed to be packed. They did move the furniture and some miscellaneous items, but left me with many items to move. I had boxes to pack, but they arrived at least an hour early. They were quite friendly and courteous and I would gladly hire them again.
Response
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<div>Charles, we would like to apologize as this is not a good reflection of our standard here at TWO MEN AND A TRUCK®. It is feedback such as yours that helps us better train our teams. Please reach out to us at 334.277.1700 if you would like to discuss your move further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Charles, we would like to apologize as this is not a good reflection of our standard here at TWO MEN AND A TRUCK®. It is feedback such as yours that helps us better train our teams. Please reach out to us at 334.277.1700 if you would like to discuss your move further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dixie
This was the easiest, most stress free move I have ever made. Feeling overwhelmed with the daunting task of moving my deceased sister's furniture and personal belongings, I decided to call Two Men and a Truck. Awesome response, friendly staff from start to finish. The movers arrived on time. The truck was packed well and unpacked at the storage facility 50 miles away. All done in 5 1/2 hours! I could not have asked for a better experience.
Thank you Two Men and a Truck!!! You are AWESOME!!!
Dixie
Thank you Two Men and a Truck!!! You are AWESOME!!!
Dixie
Response
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<div>We are so glad you had such a pleasant experience. As we all know moving can be very stressful. <br/>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
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<div>We are so glad you had such a pleasant experience. As we all know moving can be very stressful. <br/>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tisha
The movers were prompt, kind and very courteous. When they arrived we had made a few changes regarding the packing and they accommodated us without hesitation. Our items were packed within 2 1/2 hours which was really quick for a 3 bedroom home with over 23 years of item accumulated. The unloading was even quicker. Your team was so extremely nice and friend and took excellent care of our things. For that we are very grateful. We may need assists in the future loading a pod at the storage and hope that we can obtain your service at the time. Again thank you for all your assistance with our short notice move.
Response
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<div>Moving can be tough, we appreciate you allowing us to work with you!</div>
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<div>Moving can be tough, we appreciate you allowing us to work with you!</div>
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Steve
Crew of three was very respectful and caring. However we felt they were a little slow. One appeared to do less than the other two. Felt that the move could have taken less time in lieu of the fact that we were very well prepared
Response
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<div>We apologize for not exceeding your expectations for the move. Training has been updated and we thank you for the feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for not exceeding your expectations for the move. Training has been updated and we thank you for the feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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