Reviews
Jason
A couple of items from dining room table was broken but otherwise movers were good and professional
Response
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<div>We are very sorry to hear you’ve had this experience. With a 97% referral rate we can assure you this is not the norm. We encourage you to contact us at 334.277.1700 so we may address this with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear you’ve had this experience. With a 97% referral rate we can assure you this is not the norm. We encourage you to contact us at 334.277.1700 so we may address this with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laray
My experience with your company exceeded all my expectations. I had used you before, but I do not remember it as being the quality experience that I had this time. Shannon and Caleb had a great attitude and handled all of my things with exceptional care. It was a very good experience.
Response
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<div>We strive to make moving as seamless as possible. Thank you for providing a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We strive to make moving as seamless as possible. Thank you for providing a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Martha
Can't say enough about how pleased we were with the move. Thank you!
Response
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<div>Thank you, Martha!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Martha!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Couldn't be more pleased. Arrived promptly as planned. Worked fast but carefully. Packed the truck efficiently so only one trip was needed. Great attitude. Courteous. Highly recommend.
Response
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<div>Thank you, we are pleased our team could help make your moving experience positive and stress free. We hope you are settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, we are pleased our team could help make your moving experience positive and stress free. We hope you are settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
Michael, Andy, Tree, Nick, Brannon and one other guy... (I apologize I for got the other guy's name) were SUPER!!! Every one of them had a great attitude and were extremely accommodating and professional. We had a really long day and every one of them were so pleasant to work with and did not get tired nor complain about anything!! These guys are a tribute to your company and when I move again I will call Two Men and a Truck. I have told everyone I know how great my experience was, and I appreciate such wonderful service!!
Response
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<div>We are so glad you had such a pleasant experience. As we all know moving can be very stressful. <br/>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad you had such a pleasant experience. As we all know moving can be very stressful. <br/>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cynthia
We have an issue with this move and the cost. The quote was prepared inaccurately causing us to have a larger amount due at the end of the move. We were not happy about this at all. In addition, we had a split move (home and storage). This was indicated well before the loading and packing. The packing of the house was all over the place as well as the loading. The end result left us with things put in storage that should not have been and things put in the house that should have been in storage. I would appreciate a call to discuss this matter with a supervisor.
Response
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<div>Cynthia, please let us apologize if your moving experience was not satisfactory. Our commitment to quality moving services is well known, and if we did not perform to your standards, we would like to discuss the issues, and hopefully find some resolutions to your concerns. <br/> Please give us a call at our office at 334.277.1700 and someone on our management team will be glad to speak with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cynthia, please let us apologize if your moving experience was not satisfactory. Our commitment to quality moving services is well known, and if we did not perform to your standards, we would like to discuss the issues, and hopefully find some resolutions to your concerns. <br/> Please give us a call at our office at 334.277.1700 and someone on our management team will be glad to speak with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jonathan
Amanda and the office team were very polite and east to work with. The moving crew (sorry I am bad with names) called ahead and were able to arrive early. They did a great job of handling our things and were VERY polite. I will certainly use you guys again!
Response
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<div>Thanks Jonathan, our team strives to provide excellent customer service. We are so thankful for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Jonathan, our team strives to provide excellent customer service. We are so thankful for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Becky
We were extremely pleased with everything Two Men and a Truck provided us in moving our Mother. The movers were extremely friendly, helpful and treated my Mother's things with care. We have always been pleased with Two Men and a Truck and would highly recommend them to anyone!
Response
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<div>Becky, thank you for the recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky, thank you for the recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gilbert
OUTSTANDING move. I would recommend your service to anyone. Delivery people were courteous, responsive to questions, and very careful with our furniture. The BEST MOVING TEAM I've ever had (I was in the military for 29 years and moved 12 times).
Response
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<div>Successful planning is a key tool to a smooth move. We are very glad your expectations were met. Thank you for the positive feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Successful planning is a key tool to a smooth move. We are very glad your expectations were met. Thank you for the positive feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jake
Sam and Justin were the best movers I have ever had the pleasure to work with. I canandacirc;??t say enough about the job they did. They made moving a house and an apartment, which was loaded with items, much less of a hassle. They deserve a raise! :)
Response
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<div>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Our goal is to alleviate as much of that stress as possible. Please do not hesitate to contact us if we can be of further assistance. Thank you for taking time to provide us feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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