Reviews
Barbara
07/12/2018
First let me say I'm a military spouse who moved every two years for 26 years so I may be a little biased. I had two bedrooms of furniture (queen beds, dresser and night stands) couch, 2 chairs, washer/dryer, frig and freezer. I couldn't believe how long it took to get it loaded and moved! One of your guys was a worker, the other a talker/socializer, at $100 an hour I don't want to hear about your weekend, your court appearance to protest a ticket, see pictures of your dog, I WANT YOU TO WORK. They put a huge dent in my frig door by letting the door swing open and hit the staircase corner. At the new location they couldn't get the frig in place because of the bar. A friend of mine took an hex key took the handles off in 5 minutes and moved it in for me. All in all I was very disappointed
James
07/10/2018
overall a very good experience. Henry was excellent, great attitude, hard worker.
Donald
07/08/2018
Had damages, lost item tried to blame us, found item later where one of the movers put it. Didn’t tell us they broke an additional item we found later. No follow up on damages to date
Tamara
07/02/2018
Technically okay service, but team did not arrive until 1.5h hours after they were scheduled to come out. Nobody notified us so we had to call to find out whats going on.
Also, it took more time than it should have to move a fridge. My front door was taken out only to find out that the fridge wouldn't find through the space between my kitchen counters. This could have been avoided by measuring beforehand. On top of that a team of 2 movers couldn't figure out that the door would not go back in the frame because they were trying to put it back in upside down. Also, the trim as well as a dresser was left damaged. We were told we would be contacted concerning these issues but we still haven't heard anything.
Also, it took more time than it should have to move a fridge. My front door was taken out only to find out that the fridge wouldn't find through the space between my kitchen counters. This could have been avoided by measuring beforehand. On top of that a team of 2 movers couldn't figure out that the door would not go back in the frame because they were trying to put it back in upside down. Also, the trim as well as a dresser was left damaged. We were told we would be contacted concerning these issues but we still haven't heard anything.
George
07/01/2018
Started strong ended very poor and the follow up from your team was disappointed . I will never use your team AGAIN. Damaged my hard earned property and seems you all don't care . Didn't get a call back . Will not be using your company ever again.....Poor follow up from your leadership team...
Patricia
07/01/2018
Richard and Jeff were very patient and accommodating.
Response
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<div>Glad our guys were able to show that we are the "Movers Who Care!"</div>
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<div>Glad our guys were able to show that we are the "Movers Who Care!"</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sally
06/30/2018
Vryston and Jeff loaded and unloaded my belongings carefully and quickly. I was delighted with the ease of the move. I’ll call when I need to move again.
Response
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<div>Thanks for the feedback, Sally! We look forward to working with you again soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the feedback, Sally! We look forward to working with you again soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deborah
06/29/2018
Joe and V were on time, pleasant to visit with and very professional. They worked well together as a team and loaded and unloaded my items quickly and safely!
Arnold
06/28/2018
On time and professional. I appreciate the call from office midway thru move to check on everything.
Tiffany
06/28/2018
I was not disappointed at all. The team, Justin and Todd (I am horrible at names, so I might have messed that up), took the extra care needed with all of my items. They were very respectful and attentive to detail, and I definitely appreciated their assistance with all the craziness that moving brings. Even the office team was pleasant and courteous. Thanks Two Men and a Truck for bringing some sunshine to the doom and gloom of moving!