Reviews

Kathy
05/10/2024
This was the best moving experience I have ever had! And I have moved a lot. The 3 movers that came were courteous, professional, and took good care of my belongings. I ended up having them take items I was going to carry in my car for fear of them being damaged. I so appreciate this experience. From the moment I called, everyone was kind and courteous during a very stressful time.
Response
Ms. Kathy. TWO MEN AND A TRUCK Houston NW thanks you for taking the time to submit this kind review. We strive to take the stress out of your move experience. We are very happy to hear that some of your delicate belongings were entrusted to us without any issues. If you have any additional questions, concerns or needs, please contact our office and we will be glad to assist. Thanks again ...
Elizabeth
05/09/2024
We did appreciate our team, and they moved the paino in with ease. My only comment is to Two Men and a Truck as a company...too many forms for a simple piece of furniture being moved into a house. We didn't use your van, and we didn't use your equipment. Most of the forms were completely unrelated to me, but I was still required to sign, and it took longer to sign than to move the piano.
Response
Ms. Elizabeth. Thank you for letting us know that you had an enjoyable move experience. As a side note, We will agree with you note of too many forms, however due to Federal, State, City and franchise regulations, these forms are required for even the simplest of moves. If there is anything else that we can assist with, please contact our office and our professional staff will be glad to help. Thanks again
John and Yolanda
05/03/2024
They were on time and got it all done in the time frame we needed it done. I will love to use this same crew again.
Response
Thank you for your kind words and for taking the time to send them. TWO MEN AND A TRUCK Houston NW is an independently owned and operated franchise that understands the needs of families. If we can help in any way in the future, please contact our office. Thanks again...
Kim
04/21/2024
We had a very positive moving experience with Jason, Jadon and Elijah.They had to contend with multiple locations involving a storage unit with elevators, a condo with a long outside stairwell, & a drive into the country for final delivery. Throughout the process they remained courteous and professional. At delivery they were very helpful, & each piece was placed to our exact desired location- Kim
Response
Ms. Kim... TWO MEN AND A TRUCK Houston NW thanks your for your recent move and for taking the time to comment. We strive to take the stress off the customer while moving. Mr. Jason is a seasoned professional that has been with TWO MEN AND A TRUCK for over 20 years. His calm personality and eagerness to help the entire team shows his professionalism. IF we can do anything else to assist, please do not hesitate to call our office. Thank you again...
James
04/18/2024
Firmin & his team were outstanding. They had done a move for me several weeks ago, and I specifically requested them for an additional move.

Will definitely recommend Two Men to others, and will use you again next time a have a move!
Response
TWO MEN AND A TRUCK Houston NW is extremely happy to hear that you had a great moving experience. Fermin and his team work extremely well together and understand that we try to take the stress off the customers shoulders. Your review will be forwarded to HR for supporting documents when his performance evaluations comes up. If we can do anything more, please contact our office. Thanks Again
Laurene
04/08/2024
From the office staff to the movers, everyone was amazing!! The rates were reasonable and the movers were courteous, careful, quick and very efficient. I would definitely recommend Two Men and a Truck. They made moving a lot less stressful!!
Response
Ms. Laurene, TWO MEN AND A TRUCK Houston NW thanks you for taking the time to write this nice review. We pride ourselves on our teams and the experiences that let the customers enjoy. Moving is stressful and we make every attempt we can to take the stress off the customer and make it a memorable move experience. We will pass this review on to HR so they can use it when the teams next evaluation comes due.

Thanks Again
Mandy
04/03/2024
Our moving team was fantastic. Alan, Rodney, Ben and Chris were great! They arrived on time, took great care of our items by carefully wrapping all furniture and were just an overall pleasure to work with! Thank you for making moving day a lot less stressful!
Response
MS. Mandy, Its nice to hear that your move experience went well. TWO MEN AND A TRUCK Houston NW trains each employee to standard and ever changing practices to protect our customers items. We're glad that we could reduce the stress on your move. If you have any additional questions or problems, please call our office and they will be glad to assist.
Candise
03/28/2024
I do not have Google or Facebook. My movers names were Elijah, Jaden, and Oscar. They were great. Worked well together, they are organized, a well oiled team so to speak. Also, personable and polite. Great job! A pleasure to have in your home.
Candise
Response
Ms. Candise. Thank you for your nice words about our team. TWO MEN AND A TRUCK Houston NW is fortunate to have true professionals working for us. We will relay the information to them and to their supervisors which help determine their annual evaluations and increases. Please call the office is you have any additional questions.
Michelle
03/26/2024
Moving team was great they did such a wonderful job.
Response
Ms. Michelle, TWO MEN AND A TRUCK Houston NW, thanks you for choosing us for your recent move. We focus on making the move experience a stressful environment by training our personnel in both moving skills and customer service skills. If you have any additional questions or concerns, please contact our office and they will be glad to help you.
Forrest-Cordelia
03/25/2024
The office and moving team was profoundly professional and kind. I am transgender and felt very at home with my moving team, who went out of the way to ensure they addressed me correctly. 10/10, 5/5, would use again.
Response
Thank you for choosing TWO MEN AND A TRUCK Houston NW for your recent move. We are happy to hear that you had a good experience. We have a zero tolerance toward issues of protected classes within our company and focus on making the move experience as smooth as possible. If you have any additional questions or concerns, please contact our office and they will be glad to assist.