Reviews

Michelle
09/24/2023
4 out of 5 stars
The moving team was great! Very personable and efficient. The office staff however failed to make it clear that if an item is not listed on their manifest the moving team can not take it. I will now have to rent a Pod to move those items I failed to list. This also has inconvenienced the new home owner. That needs to be made clearer! Everything needs to be listed.
Response
Thank you Michelle for the compliments regarding our movers. As far as the office staff, our representatives try to make it very clear that we only take what is on the sales order. The CSR's read a script prior to taking a deposit so the customer understands expectations on the move day. There is also a statement on the Pre-Move Letter, which was agreed to and signed by you. Sorry if all the instructions were unclear. We try our best, every day.
Lisa
09/22/2023
4 out of 5 stars
These 4 worked well together, were thoughtful and helpful. I feel fortunate that they were my movers.
Response
Thank you Lisa for your review. Good luck in the future and thanks again for using "The Movers Who Care!"
James
09/07/2023
5 out of 5 stars
The guys did an outstanding job, they were fast and efficient. I was surprised at how well the move went.
Response
Thank you James for the awesome review. Jerome and Daniel were excited to hear that they met your move day expectations. Good luck and thanks again for using "The Movers Who Care!"
Megan
09/05/2023
5 out of 5 stars
Our moving team was thoughtful, thorough and efficient. It was clear they took pride in their work. We appreciated their help in making the moving process a lot less stressful!
Response
Thank you Megan for your awesome review. Your move crew Will, Bill, Anaee and Trenton really appreciated the shout out and were excited to hear that they met your move day expectations. They love what they do. Thanks again for using "The Movers Who Care!"
Nikki
09/02/2023
5 out of 5 stars
Two Men and a Truck were awesome. Jesse, Justin and Daniel were very professional and did a great job moving me to my new home. They were courteous and very careful with my furniture. I will definitely recommend them to my friends!
Response
Thank you Nikki for the wonderful review. Your move crew appreciated the shout out and wanted you to know that they enjoyed working with you. We love referrals and thanks again for using "The Movers Who Care!"
Nathan
08/21/2023
4 out of 5 stars
There is absolutely no reason that you cannot and more piece of furniture to the move when a customer forgets to mention it in the consultation. If you need to charge more, fine. If I need to sign more paper work, fine. But there's absolutely no reason that I can't add those items the day of especially when there is plenty of room of the truck.
Response
Hi Nathan, thank you for your review. We are sorry to hear that you was disappointed that your extra room was not moved. We make every attempt to do a thorough inventory sheet with the customer as late as the day before the move. Once the estimate is signed by the customer and the sales order is generated that information is used to schedule the trucks, manpower and timeframe for the move. We had the movers scheduled for another move after yours so timing is vital. We are always willing to schedule a second move for any items not taken. If you would like to further discuss your move please feel free to call management at 240-366-4110.
Jessica
08/11/2023
5 out of 5 stars
Easy, friendly, and productive. Couldn't have asked for a better experience.
Response
Thank you Jessica for the positive review of your move. We are excited to hear that it was a great experience. We thank you for your business and using "The Movers Who Care!"
Charlotte
08/03/2023
5 out of 5 stars
Moving team was on time,worked very professionally, was polite,listen to our concerns,was just to great guys altogether, couldn't of ask for 2 better moving men. They were pleasant an easy to communicate with,two outstanding moving men.
Response
Thank you Charlotte for your great review. Justin and Cody were excited to hear that they met your move day expectations and appreciated your kind words about their performance. Thanks again for using "The Movers Who Care!"
Sue
07/20/2023
5 out of 5 stars
Josh & Annaee were quick, efficient & careful. All pieces were carefully wrapped & loaded. In addition both were incredibly polite & personable. We had a time constraint for delivery and we made it with time to spare. We really appreciate the job they did for us and highly recommend them!!
Response
Thank you Sue for your great review. Josh and Anaee enjoyed working with you and are happy to hear that they met your expectations. Thank you for recommending the "Movers Who Care!"
Jaraka
07/13/2023
5 out of 5 stars
I had a really great experience throughout the moving process! The two guys who came to deliver my furniture were really nice and their communication with me was great! Everything was placed where I wanted it to be. I would use this company again in the future for my next move!
Response
Thank you Jaraka for your wonderful review. Justin and Corbin enjoyed working with you and they too appreciated your kind words. Thanks again for using "The Movers Who Care!"