Reseñas
Cheryl
Felt sorry for movers, no gloves. I had already packed my utility gloves so I could not provide for them. The movers were personable and professional.
Response
Cheryl, thank you for your thoughtful feedback. We’re glad to hear the movers were personable and professional. We also appreciate you pointing out the concern about gloves. This is helpful for us to improve and ensure our teams are fully equipped. Thank you again for sharing your experience!
Red
Would love to say that Fredo and Darren were AWESOME, and we would happily hire them again to help us with our moves.
Response
Red, thank you so much for the great review! We’re thrilled to hear Fredo and Darren were awesome and made such a positive impression. We’d be happy to have them help you again anytime!
Thomas
Professional, respectful, and very timely! They took great care of my needs and were perfecting on time. Highly recommend
Response
Thomas, thank you for your kind review! We’re so glad to hear the team was professional, respectful, and right on time while taking great care of your needs. We truly appreciate your recommendation!
Ruben
The final cost was 3x the original bid even after two detailed inventories by phone.
They didn’t send large enough trucks or enough movers so they were unable to finish. Then, instead of staying late or agreeing to come the next day, they said “ you can call the main number and try to get on the schedule for tomorrow.”
The guys were nice, but I felt like it was all handled very poorly.
They didn’t send large enough trucks or enough movers so they were unable to finish. Then, instead of staying late or agreeing to come the next day, they said “ you can call the main number and try to get on the schedule for tomorrow.”
The guys were nice, but I felt like it was all handled very poorly.
Response
Ruben, thank you for your honest feedback. We’re sorry to hear about your experience, especially regarding the pricing, truck size, and scheduling concerns, that’s not the level of service we strive to provide. We do appreciate your kind words about the crew, and we’ll use your feedback to help improve. Please feel free to reach out to our office so we can review your move and address your concerns.
Diana
Thank you for sending two amazing men, Andres and Keith (I hope I remembered their names correctly). They were very strong, efficient, competent, professional and did not damage anything. Best of all, they were really nice people and so very kind and polite to me.
This is the third time in fifteen months I have used your company to move me. I will recommend you highly to all.
Thank you!
Diana
This is the third time in fifteen months I have used your company to move me. I will recommend you highly to all.
Thank you!
Diana
Response
Diana, thank you so much for your heartfelt review! We’re thrilled to hear Andres and Keith provided such strong, efficient, and kind service. We also deeply appreciate your continued trust in us over the past moves and your willingness to recommend us. Thank you again!
Kristine
There have been too many issues with my move from beginning to the end to write about.
I have reached out to the office in Albuquerque. I have been told twice (on different occa) that a manager would call me back.
I have not heard from a manager.
I already made one damage report while the movers were unloading. I have 5 more to make. My 96 hours is ticking away.
Highly disappointed/disrespected.
I have reached out to the office in Albuquerque. I have been told twice (on different occa) that a manager would call me back.
I have not heard from a manager.
I already made one damage report while the movers were unloading. I have 5 more to make. My 96 hours is ticking away.
Highly disappointed/disrespected.
Response
Kristine, thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered and the difficulty reaching a manager. That’s certainly not the level of service we want for our customers. We truly appreciate you bringing this to our attention, and we encourage you to continue working with the local office so your concerns and damage reports can be properly addressed.
Rita
Every team member, from Dispatch/scheduling to movers were flexible and careful and caring. A great service team!
Response
Thank you, Rita! We’re so glad to hear our entire team—from scheduling to movers—provided flexible, careful, and caring service. We truly appreciate your kind words!
Monica
This move was fabulous! The gentlemen were professional, courteous & conscientious. Thank you so much!
Response
Thank you, Monica! We’re so happy to hear your move went so well. Our team will be thrilled to know their professionalism and care made a difference. We truly appreciate you choosing us!
Richard
I was very impressed with the pre-move process (communications estimates etc.) and the move itself (efficiency of process, communication with the team etc.). I was completely satisfied with the overall experiance.
Response
Thank you, Richard! We’re so glad to hear you were impressed with both the pre-move communication and the move itself. Your satisfaction means a lot to us; thank you for choosing our team!
Sarah
Josh at the office was very helpful getting me an estimate and my move scheduled, professional and efficient. Andres and Keith were awesome getting everything loaded, transported, and unloaded at our new place. We couldn’t have been happier with them. Thank you!
Response
Thank you, Sarah! We’re so glad Josh made scheduling easy and that Andres and Keith delivered such great service on move day. We truly appreciate your kind words!
