Reseñas
Jaime
Nadiene
Nina
Julie
Judy
Nina
Shane
We do want to clarify that while your estimate was for two hours, the move was completed in approximately 1 hour and 15 minutes, and you were billed only for the actual time used. That said, we understand that efficiency is only part of the experience—professionalism, care, and friendly service are just as important, and we regret that these areas fell short for you.
Your comments have been shared with our leadership team so we can address them directly and continue improving our service. We appreciate your honest feedback and would welcome the opportunity to speak with you personally and make things right. Thank you again for bringing this to our attention.
Scott
Marcia
Jennifer
That said, we understand how important accurate estimates are, and we appreciate you bringing this to our attention. Your comments help us continue improving our quoting process. We’d be happy to review your move in more detail if you’d like—please don’t hesitate to reach out directly so we can discuss it further.