Reseñas

01/06/2019

Emma

stars
The movers were om time. They access what was being moved and worked together on what should be put in the truck first and they covered my furniture protecting it from in climate weather. I would use the same men if I could when I move again. Thank you. This is the end of my survey.
01/05/2019

Ray

stars
The estimate was not close to the final cost. Movers were not as fast as I thought they would be. They did do a good job however.
01/03/2019

Pamela

stars
The movers did a great job. This was a last minute request, and it was a total surprise that when I emailed on Christmas Day someone got back to me and scheduled the move for Dec 26. There was a reason for that -- the movers were not available and it could not be done until Friday. Ultimately everything worked out fine, we had additional time to pack and the movers were great.
12/31/2018

Junius

stars
The movers were curious and understanding of our needs. They were efficient and careful. Everything arrived without any damage.
12/31/2018

Kay

stars
charges were high for moving boxes, one chair, tv, and small ref.
Response
<div class="bv-review-response-container">
<div>Hi Kay, Thanks so much for sharing your experience with us. To help us understand a little more regarding your concerns, we encourage you to call our office at 757-356-2830. Thank you.</div>
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12/30/2018

Barbara

stars
Excellent customer service. The guys arrived at the time indicated and quickly helped me with my move without any complaints even though I had some heavy furniture to be moved. They were very careful with everything. I loved that what I was offered as an estimate was what I paid. I would definitely call them again for any future plans of moving.
12/28/2018

Kathleen

stars
We were disappointed with our move team. When they first arrived, they commented on how little stuff we had but ended up going an hour over the estimate. I would've been okay with this had they worked hard and been focused. One worker was constantly on his phone texting and using Snapchat, practically every time he brought something in. They were also lazy. I asked if a small, light loveseat could be moved to the 3rd floor and they told me the feet didn't come off so they didn't think it was worth trying because it probably wouldn't fit. The next day we had a 2nd moving company move stuff from out of state so I asked them instead, and they took off the "unmovable" feet and got it upstairs. Comparing our 2nd set of movers to Two Men reiterated the poor quality. I will post a review online.
Response
<div class="bv-review-response-container">
<div>Hi Kathleen, <br/>We sincerely apologize this was your experience and want you to know we appreciate your feedback and take all concerns seriously. We will definitely be addressing this with our team as soon as possible. We encourage you to call our office at 757-356-2830 if you would like to discuss any additional concerns or if you should have any further questions. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/28/2018

Katie

stars
The guys went over and beyond for my mother and her needs. Thank you for all you did.
12/27/2018

Mary Ann

stars
The moving crew was very professional and very efficient.
12/25/2018

Marcie

stars
Mike, Z, and Lamont were fabulous and went above and beyond helping us move. We would use you again and ask for them. Best move we have ever had.