Reseñas

09/13/2018

Brian

3 stars
My front door to new construction home was damage and the damage report was not turned in. Still waiting on resolution.
09/11/2018

Cheryl

5 stars
I was very pleased with your service! The guys were on time and ready to work. They were remarkably fast and efficient. I will definitely use your company from now on!
Response
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<div>We look forward to your future moves, Cheryl! Thank you for your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/11/2018

Stanlee

5 stars
My move was seamless. I had three of the most professional, polite movers ensuring that my furniture and all items were handled carefully. They were fast and wasted no time working full speed throughout the entire move. I will definitely refer them to friends and use them myself if needed in the future.
Response
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<div>Thank you for your review, Stanlee! Thank you for recommending us to your friends!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/09/2018

Cindy

5 stars
It was very professional
I signed documents that were professional showing me they were insured
Response
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<div>Thank you for your review, Cindy!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/08/2018

Sabrina

5 stars
Even though we paid by the hour, they were efficient, professional, and careful. Also phone representative was helpful.
Response
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<div>Thank you, Sabrina!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/05/2018

Fernando

4 stars
Office staff was very accommodating in getting me an available move time. The move team took care of my furniture and moved us fast. Great service.
Response
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<div>Thank you for your email. I am currently out of the office. For assistance, please call our main office line during regular business hours at 281-419-5200 Option 1 or contact the team at info0262@twomen.com&lt;mailto:info0262@twomen.com&gt;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/05/2018

James

2 stars
the moving team worked hard at the work they did. Unfortunately, they were unable to fit the entire contents of my 20' storage, that was moved in with a 26' truck into their 28' truck even though two couches, washer & dryer, and multiple boxes that had originally moved into storage had already been moved. I was forced to take an additional day off, rent a 20' u-haul and move the remaining Items from storage myself.
Response
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<div>I am so sorry this happened, James! I sincerely apologize that the move did not meet your expectations and understand your feelings of frustration. I have checked with our Operations Team as well as our Follow Up Team and neither had received any feedback. We strongly encourage our customers to contact the office or Operations Team while the move is still in progress if something is not going as planned. Our team can make quick decisions to resolve problems while the move is still going on. Often times they are able to fix the issue and get everything back on track.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/04/2018

Christina

5 stars
Everything went prefect. The movers worked so hard on a hot Texas day!! They were awesome!
Response
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<div>Thank you, Christina!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/02/2018

Sonya

5 stars
Had a very positive move with these guys. Showed up on time, moved everything carefully and got it done quickly. I’d use them again.
Sonya
Response
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<div>We look forward to your future moves, Sonya!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/01/2018

Felix

2 stars
First of all, I hired Two Men and a Truck because I am a disabled veteran and I have nobody to help me. The company never told me about the hidden fee of service that included the trip to my apartment. Anybody with bad intensions would just take there sweet time in ariving. As soon as the team got to my apartment complex they remained in the truck listening to music for a few minutes. It took them a very long time taking my furniture down and I did not have much to move. I even gave them advise on taking my large sofa down the stairs wich would be easier for them but they chose the hard way and thats why they took long. One guy that took his sweet time taking small things to the truck and even saw him sitting down and right infront of me. I will not recomend this company to anyone.
Response
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<div>Hi Felix, I am so sorry that you were not satisfied with the move. All of our trucks are equipped with GPS tracking to ensure they do not sit idly or make any unscheduled stops. I also apologize that the Move Consultant did not go through our rate structure with you more thoroughly. Our service is port-to-port and time begins when the truck leaves the offices and ends with the estimated time of return. This is one of the main reasons we utilize GPS tracking for all moves. I checked the file and am glad that the team did finish well within the estimated time frame. If you would like to discuss your move experience in greater detail with an Operations Manager, please give Kris a call at 281-419-5200. Thank you for providing feedback on the crew and overall move experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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