Reseñas
Brandon
My movers were an hour late. They were spitting "loogies" constantly outside, leaving a trail of mucous where they walked as well as talking about their personal escapades with "intimate interests." At one point they were playing with neighbors dog for a good 5-10 minutes during moving time that was being paid for after arriving late. The moving experience lacked professionalism.
Response
Brandon, This is definitely unacceptable, no disagreement there. We always aim to provide 5 star service and that is definitely not what you received. You can rest assured that we have spoken with the team that completed your move and taken the appropriate actions to ensure this level of service does not continue. If there is any more details you would like to share, please feel free to reach out. Than you for the honest feedback. Again, we sincerely apologize for your experience!
Nikol
We loved our movers! They were super polite, so helpful, and REALLY fast. They worked their tails off and we really appreciated all of their help. :)
Response
Hi Nikol, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.
Toby
Alonzo and Tony did a great job. It was a pleasure working with them. We wish them both well.
Response
Hi Toby, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.
Joyce
Nick and Mike were kind. They focused on moving my items with care and respect. They let nothing distract them from the job. Their attitudes were positive. They only wanted to do a good job. I am completely satisfied with the move and have already started recommending them to others.
Thank you, Nick and Mike!
Thank you, Nick and Mike!
Response
Hi Joyce, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.
Eliza
I specifically could only do 2hrs. The movers arrived at 2pm but took 15 mins to do paperwork. So didn’t start until 2:15, finished at 4:15 but called to end job at 4:20.
The dispatch insisted on charging me an additional $80 for an extra 30 mins. Very disappointing.
The dispatch insisted on charging me an additional $80 for an extra 30 mins. Very disappointing.
Response
Hi Eliza, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.
Mike
Trifton and Caleb were excellent. They showed up exactly on time, wrapped the furniture securely with blankets and plastic, and loaded everything quickly considering the three flights of stairs. They took great care of everything and were friendly to deal with. Thanks!
Response
Hi Mike, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.
Jolie
Corey is a rockstar! He was quick, efficient and courteous. And he was an awesome team lead to Roy.
Response
Hi Jolie, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.
Paul
I was very pleased with the team that moved my moms stuff. There was some damage done to her bed and a display stand. That wasn’t the issue, the issue was they didn’t have a damage report form and I was told I would be contacted however that didn’t happen. I would recommend them but keep in mind you things may be damaged and then conveniently have no way to document the damage. Two stars at best.
Kirk
Robert and Adrian were polite, careful and fast.
They arrived with the right assortment of boxes and packing supplies.
As soon as they realized that the time required for packing was going to exceed the estimate, they immediately informed me.
Jeff checked in from the office near the end of the move just to see how things were going.
Excellent Team!
They arrived with the right assortment of boxes and packing supplies.
As soon as they realized that the time required for packing was going to exceed the estimate, they immediately informed me.
Jeff checked in from the office near the end of the move just to see how things were going.
Excellent Team!
Response
Hi Kirk, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.
Catherine
Tristan and Daniel were fantastic with our move from Dallas to Austin! Super efficient and helpful
Response
Hi Catherine, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.
