Reseñas

I couldn’t say enough positive things about the 2 men who made the actual physical move...T.S. and ??. They were courteous,
professional, eager to accommodate and extremely hard working. An unfortunate accident, a trip on a curb , resulted in significant damage to a dresser . We view this mishap as .....accidents happen. It does not alter our overall evaluation of the move as....excellent.

We just needed heavy furniture and appliances moved and 3 closet boxes and about 4 medium to large boxes with linens and some patio furniture. The movers came on time but instead of 2 there were three. Which I didn’t ask for or need. One of the workers stayed busy but the other two instead of working with the other man would go to other rooms to “work”. They needed Allen wrenches to take apart our queen bed and had no tools. My husband still had a tool box there with lots of Allen wrenches. The one young man sat for 15 minutes then said I can’t find one to fit. We can’t move the bed the older one found it and had it apart in a few minutes. The were at our old house too long and damaged 90% of what they moved and our new refinished hardwood floors. A complete disaster for us. Waiting on

We could have not asked for better service from start to finish. Timely, professional and responsive to all our needs from every Dept. The staff from Greenville, SC (Emily,Megan and Chris S.) were top notch people who provided the best customer service throughout the entire process. When it can time to help with damage concerns service was first class. No stones were overlooked. If you are looking for movers I would strongly recommend you consider two men and a truck. Thank you ALL for a job well done. Bob & Amy

The men were great! The only complaint I have is when my dryer was moved in to my apartment they accidentally tore my tile in my new apartment Bc it was not there prior

I’m still not finished with a move. Going on 3 weeks now. Super nice guys came out, but lacked in training. My fridge still sits at my house not moved. They would call while i was at work stating on the way. That doesn’t work for me. I took off too move in one day and i need a notice. Finally supposed to be done Saturday 1pm. They called 10:30 saying on the way. Needless to say i didn’t have my phone handy and missed it. No one ever called me back again. My kitchen floor torn up and damage guy came out and said would have it taken care of this week. A week later haven’t heard a word. Make sure it’s a well trained crew please! I paid probably for 2-3 hours the guys stood staring like what do we do? They need to train these guys better!

I had asked for a specific Monday and the customer service rep scheduled us for the following Monday. My husband and I took off work and when no one showed up, we called. That’s when found our scheduled wrong date. They did send an email, but was had to read the format how it showed up on email, so did not see scheduled wrong day. However, they did get someone out that afternoon since we had taken off work. Only negative about movers is we had them use our own moving blankets and then they did not return them to us-they took them. I will be calling about the blankets.

We feel a little torn about our experience because while the movers had great attitudes, they were not very careful with some of our items. One of our door frames got beat up when they were bringing stuff through, we had to comment a couple of times because parts of a desk and other items were dragging the ground or being scratched by other items, and our dryer doesn't work anymore (it worked before the move). The guys were nice (especially the lead man) but, for what we paid, we expected more careful treatment of our items.

Movers were young and inexperienced (.one 2 weeks on job and other 4 months). Slow which added 4 hours to high estimate of quoted time and not all furniture was moved (patio set left). No pads down to protect floors at old house. Damage to bannister and hole is door also. Office was called and they did take 1 hour off for being slow, but I believe other movers would have been able to do move in estimated time if more experienced. We went this route rather than having friend help to have a professional experience. It was not that at all.

I was very pleased with the communication I received from the office before, during and after my move. 3 young men arrived on time to my scheduled move. I was GRATEFUL for the call with their ETA when leaving the prior job! They were all respectful and asked questions to make sure my needs were met. One guy (TJ) was very knowledgeable of how to work and led the other 2. I feel like more care could have been taken with some of the larger pieces to avoid scuffs and minor scratches, but all can be repaired. I would recommend this company. THANK YOU for being so professional.

I am happy with this recent move, as well as the one prior. The only thing I am dissapointed with is that a desk of mine was broken in this recent move. The movers, primarily the one who broke it, were very apologetic, respectful, and kind. I am disappointed that the office staff didn't ask how I'd like to handle this break but rather informed me how much they would send me (i.e. didn't ask the price of the desk or offer to fix it).