Reseñas

04/15/2018

Rick

stars
I was extremely happy with the two movers. We asked a lot of them and they always said yes with a smile. They should be CEOs of the company!
04/15/2018

Sue

stars
From the beginning your staff kept in contact and did an excellent job of explaining services. The gentlemen who moved me were polite, extremely helpful, and worked hard. I could not ask for more.
04/14/2018

Barbara

stars
Overall a wonderful moving experience. Chico, James, Travis, Ron, Isaiah, and Doug were all very professional and courteous. They took great care of our household goods. We would not hesitate to use Two Men and a Truck again and I have already recommended your company to others.
04/13/2018

Charles

stars
The guys were great that came there to get things loaded. They worked very fast very courteous. I will definitely use you guys again especially if I can have the same two guys. They wrapped all the furniture up and took real good care making sure there was no harm to them. They even got done early and reduce the price which I thought was very generous. Thank you for making things get done quick.
04/11/2018

Debra

stars
Chico was the best one the other two were useless. They didn't want to be there at work. If you had two more Chico's I would give an excellent. I am going to cancel my next schedule move.
Response
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<div>Hello, Debra. We are very sorry to hear that you were not completely satisfied with your move and we will be looking into this issue to ensure it does not happen again. We can assure you this is not the norm here at TWO MEN AND A TRUCK and would love to show you that come your next move. Chico is a very valued member of our company and we certainly appreciate your kind words regarding him. If you would like to give our office a call to discuss your move and your concerns, please feel free. We can be reached at (937) 401-3430. We look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/10/2018

Kelly

stars
They exceeded my expectations. The movers were very conscientious and the equipment was very clean.
04/09/2018

Mike

stars
THE MOVERS DID NOT HAVE ANY TOOLS HAD TO WAIT ON TOOLS I DONT FEEL I SHOULD NOT HAVE BEEN CHARGED FOR THIER WAIT
I TRYED TO TALK TO THEIR BOSS HUNG UP ON ME THEY BENT MY OF MY LAMPS PUT IN THE BACK BED ROOM WITH A LOT OF OTHER
THINGS WERE I WAS UNABLE TO SEE IT FOR A WHILE THEY WERE REALLY IN A RUSH FOR ME TO SIGN OFF THE PAPPER WORK NOW I KNOW WHY
04/09/2018

Frank

stars
Chico was excellent very polite and professional, the other two movers were polite when spoken to but standoffish and were more concerned with their phones ( ie texting and social media ) than performing moving duties and using care in the wrapping and moving and not damaging the items being moved.
04/07/2018

Kathy

stars
Would use again if needed. Clean neat workers. Handled all furniture with care. On time and job done well. If you are looking for good dependable movers this is the company to call. Prices were very reasonable.
04/06/2018

Jon

stars
Arrived 15 minutes earlier than set arrival window, sat in truck and charge me for that time and 30 min of travel time prior to that?? I was quoted 3.5 hrs and it took 8.75??
I felt like they were moving slow intentionally. Very disappointed and felt taken advantage of. Things were left behind as I just could not let them spend more time there. I made 4 car trips myself while they were packing the truck, and another 4 for items left behind. I do not know how common this experience is, but I would hope that this information might help you improve your future customer service. I had an expectation based on your assessment that was not met.
Respectfully, Jon Silk, MD
Response
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<div>Hello, Jon. Satisfying our customers is our number one priority and we are very sorry that we did not accomplish that with your move. We can assure you that your review does not reflect our standards and is definitely not the norm here at TWO MEN AND A TRUCK. If you would like to give us a call to discuss this matter, we can be reached at (937) 401-3430. We look forward to hearing from you, and apologize again for your experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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