Reseñas
Johnny
The moving team had an excellent attitude, good humored and diligent about their work. I expected a lot of lollygagging, but witnessed move of it. They got the job done and got on their way to let us arrange our belongings in our new home. Thank you
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<div>You’re very welcome, Johnny! Thank you for the excellent feedback!</div>
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<div>You’re very welcome, Johnny! Thank you for the excellent feedback!</div>
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Vince
The experience was awful. The job was estimated at 4 to 5 hours. It took over 12 hours. At the end of the day the truck was full and a lot of my stuff still needed to be moved. I had to hire another service to complete the move. Storage of a dining room set was discussed and I was told it would be no problem for the crew to drop it off at your warehouse on the way to the move.
Response
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<div>We're very sorry to hear about your dissatisfaction as that is not standard operating procedure for us! Please call our office to discuss your experience in further detail so we can come to a resolution.</div>
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<div>We're very sorry to hear about your dissatisfaction as that is not standard operating procedure for us! Please call our office to discuss your experience in further detail so we can come to a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rachel
Movers were great! Could not have asked for s better experience!
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<div>We’re so happy to hear that Rachel!</div>
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<div>We’re so happy to hear that Rachel!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
Alex, Darius, and Tammy are excellent employees. We had a wonderful experience andacirc;??from talking to Tammy on the phone and planning andacirc;??all the way to working with the guys during the internal move...they deserve recognition for their customer service and stellar abilities. Thank you so much for making this move so easy!
Response
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<div>Thank you for the amazing review!</div>
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<div>Thank you for the amazing review!</div>
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Amy
I was really happy with the men who moved our home. They were able to come last minute, which immediately impressed me.
Response
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<div>We’re happy we were able to accommodate your move and to your satisfaction!</div>
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<div>We’re happy we were able to accommodate your move and to your satisfaction!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laurie
Tammy in the office was wonderful. Our movers, chuck and Donnell were amazing. They called ahead of time and met me on time and weandacirc;??re super efficient and really so pleasant. And welcome sight when itandacirc;??s 20 degrees out and early morning. They deserve 5 stars alone!
Response
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<div>Thank you for the glowing review!</div>
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<div>Thank you for the glowing review!</div>
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Eric
This was one of the coldest days of the year. The crew was well coordinated and very efficient. They worked well as a team and completed the job in a very timely and efficient manner.
Response
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<div>Thank you for the excellent feedback!</div>
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<div>Thank you for the excellent feedback!</div>
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Sondra
Only had 10 pieces to move,expected smaller truck. I had explained I was using storage. Clearance 12' your truck13.8'. Men had to unload and haul furniture from entrance costing and extra 45 min. ,frustration, and my being late for work. I felt really bad for the movers having to walk the distance of about 2 blocks. However they were and remained most professional.
Response
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<div>While we’re happy you were satisfied with your move overall, we sincerely apologize for that miscommunication. Please call the office directly if you’d like to discuss the details of your move any further!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>While we’re happy you were satisfied with your move overall, we sincerely apologize for that miscommunication. Please call the office directly if you’d like to discuss the details of your move any further!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lywanna
Overall great experience . The two movers were about their jobs , they answer all questions , wasn't using cell phones. I was very impressed.
Response
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<div>We’re very happy to hear that, thank you for the excellent feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re very happy to hear that, thank you for the excellent feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The 2 movers (there was supposed to be 3) were professional, courteous and efficient. The office staff however was unavailable and didn't return phone calls. I have still not received a copy of my total bill via email. Very poor customer service. Too bad the office staff is the weakest link.
Response
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<div>We sincerely apologize for this inconvenience and appreciate the feedback for us – we will check into your bill ASAP. We’re very happy to hear how satisfied you were with your movers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We sincerely apologize for this inconvenience and appreciate the feedback for us – we will check into your bill ASAP. We’re very happy to hear how satisfied you were with your movers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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