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Microwave got damaged they left it outside my apartment for me to throw away when I asked them to take care of it, poor service

The team was pleasant and nice. However ALL of my furniture was scratched!!! I attributed it the fact that my furniture is heavy and the team was inexperienced in moving heavy furniture. My poor experience is solely on the fact that ALL my furniture was scratched and not on the attitude of the team

1st. They were almost 3 hours late. The movers did what they could although they were not properly prepared. The did not have the correct tools to disassemble/reassemble the furniture. They also somehow broke the dryer. I used the dryer the very morning and everything worked perfectly, now the dryer will not even power on.

Previously this company has been good, but this move was terrible. Movers didn't care about damaging wood stairs, walls, etc. Didn't care about being careful when moving into a new construction house. Large very heavy items were slid down wooden stairs instead of carried. They incorrectly wrote the amount of time billed for on the receipt (30 minutes more). Still can't get a hold of anyone to do anything about damaged item and houses and the move was about a week and a half ago

Everything was okay. But the communication has been unacceptable. Broken items are still not repaired.

I have used Two Men and a Truck three times previously. Never had a problem, until now. This time, my property was damaged and some is missing. The movers were hurried and careless. They set boxes down on their sides, causing the contents to shift. Dissapointing.

The crew arrived on time and was very polite and respectful. During the move they fractured a dresser and scarred the hardwood flooring. They neglected to remove the drawers from the furniture pieces and that resulted in damage to the dresser. They failed to remove the rugs and left packing debris throughout the home.

The crew was very professional and hard working. There were a couple of items damaged and also one of our walls was damaged. The crew was very apologetic, but that does not fix the issue. I think the biggest issue is that the crew is given an unrealistic timeframe to load, drive and unload without damaging anything. All of this on a 95 degree day with a high heat index. I think the move coordinator should have to move a home on a day like this to better understand the amount of time it truly takes to move a house. Once the crew realized that they were pushing their time limit, they began to rush and this is where the mistakes came.

I am Zandrea’s Father and I worked with Daniel & Alex. They are good workers. Daniel didn’t have a tool and borrowed my ratchet set. I don’t use the tools much but when I tried to fix a lawnmower I noticed my ratchet missing. I informed Savana through an email that was sent to a Zandrea and she forward it to me as she has this email. I call the Raleigh office and a young lady said either she or Daniel’s supervisor would get back to me. It’s only been a day so I’m hoping it will be soon.

Contracted for two trucks and one truck showed . Waited two hours for second trick, some men left before job done, broken furniture.. horrible experience and nothing done by manager