Reseñas
Tracie
I did a lot of pre packing to keep my costs low. I'm dissatisfied with mi time starting from the time the men left their office to head to me as well as the two hour minimum. The men were only with me from the time they left their office until finished packing for one hour and twenty minutes, yet I still had to pay for two hours. Overall, the staff was nice, friendly, and professional.
Response
Tracie, we apologize that you are dissatisfied with the time you were charged for on this move. The reason for the two hour charge is that we have a two hour minimum all jobs for our trucks and crews to leave our lot which was stated when you originally booked your move. However, we are delighted to hear that you enjoyed working with our friendly and professional movers! Thank you for letting us know how we did.
Elizabeth
Excellent service, called before arriving. Took care and time to make sure our furniture did not get damaged during transport. Would highly recommend! Awesome group of guys!
Response
Our complimentary pad and wrap of your items is one of many steps we take to ensure your furniture is not damaged throughout the moving process. Elizabeth, we truly appreciate your recommendation and thank you sincerely for choosing TWO MEN AND A TRUCK!
Richard
My floors got scratched and I called to report it. TMAT said someone will call me. Nobody ever called
Response
Richard, we apologize for the inconvenience of scratched floors on your recent move and the delay in getting this issue resolved for you. Our Operations Manager, Joel, has reached out to you as of today to resolve the issue. Thank you for your patience and understanding!
Donald
Great guys. They were very careful and finished the move in good time. We really appreciated their hard work.
d
d
Response
That's great to hear, Donald! We will let Andre, Ray, and Pruitt know how much you appreciated their help. Thanks so much for your feedback and for choosing TWO MEN AND A TRUCK.
Anonymous
The team was polite, professional and kind. They worked fast and hard. I am grateful and appreciative for all their help with my big move.
Response
We understand that moving is one of the most stressful times in an individual's life which is why we take extra care in being professional, helpful, and kind! Thank you so much for sharing your experience and for choosing the Movers Who Care.
Steve
Kyle and Jonathan were great! Very attentive, conscientious and personable. They were real workhorses and never stopped moving! It was great to work with them!
Response
Steve, We can never hear words like attentive, conscientious, and personable enough when it comes to our moving teams! We will let Kyle and Jonathan know how much you enjoyed working with them. Thank you for sharing your experience and for choosing TWO MEN AND A TRUCK.
Erica
Customer service (Cheryl) was very informative and helpful with planning our move.
The movers were fantastic. They worked quickly and efficiently.
I would definitely recommend Two Men and a Truck!
The movers were fantastic. They worked quickly and efficiently.
I would definitely recommend Two Men and a Truck!
Response
Erica, We are so happy you had a great moving experience from start to finish! Thanks for your recommendations and for choosing TWO MEN AND A TRUCK.
Chris
The moving team from the Cincinnati office were fast, safe with the items they moved and took pride in their work.
Response
Chris, we are happy to hear that our Cincinnati crew did a great job for you! If there was an issue that resulted in a three out of five star rating that you would like to discuss, please give us a call at (502) 454-6999 and we would be happy to discuss. Thank you!
Rebekah
The guys that relocated me were the most friendly people I’ve met since moving to Louisville 2 years ago. I’ve already recommended Two Men and a Truck to a friend. I’ll definitely be using you all again.
Response
Rebekah, We are delighted Jermont and Eric helped make your move a fantastic experience! We believe we have the best moving crews in the business. Thanks so much for your recommendations and for choosing TWO MEN AND A TRUCK.
Amy
Excellent service! I am a repeat customer and Will continue to use over an over again! Friendly, professional outstanding service!
Response
Amy, Thank you so much for continuing to choose TWO MEN AND A TRUCK! We are delighted our team provided another outstanding moving experience.
