Reseñas

Damage walls in my brand new house.
Movers extended lunch break, probably making extra money for company and themselves. They could have done a faster job but was taking advantage of me. I am telling everyone about what happened so the next guy will not have damage walls or pay extra for milking the clock.

My overall experience was wonderful. I did have a minor damage to a piece of furniture, but Two Men & A Truck stepped up to the plate and fixed the damage. I will definately use them again!

The move went smoothly and was completed in a timely manner. The movers did not take great care of my property however. They broke a picture frame, they broke a bathroom storage cabinet and cracked a leg on our island table. Quick move and efficient but they needed to take better care of our property. They seemed rushed the entire time to get to their next job because of a delay we had with a broken elevator earlier in the day.

Multiple items were damaged in my move. The franchise acknowledges damages but doesn't respond to email or phone calls after the move to repair/replace damaged items.

Very disappointed in the overall service. My last 2 moves cost $700 or less and were harder and this was around $1,600 for less furniture and having the freight elevator available (which was not available when moved in). Damage to baby crib. Important lost items that I still cannot find (Where are they?). I have always had a high regard for 2 Men and a Truck but this will be the last time I use them and will no longer recommend them to others. This is completely unacceptable. My entire family and friends are in the real estate business one way or another and deal with people moving everyday. I have let them know of this experience and they will stop recommending 2 men and a truck going forward unless things get remedied. This is completely 100% unacceptable!

My experience was horrible many of my items were damaged including my walls and floors never again

Scratched my mirror
Broke the glass on my coffee table
Totally messed up my sleep number bed

BEWARE!!! We used Two Men and a Truck for a local move. The movers were on time and completed the move correctly; however, at the end of the move after being tipped $160 dollars on a $550 dollar local move, one employee STOLE a lawn edger out of our garage. We didn’t notice until a few weeks later, when we searched VIDEO CAMERAS (which are all over our house) and were shocked that an employee of Two Men and a Truck stole from us. We notified Two Men and a Truck, but after a week of getting the run around, not much has been communicated, and we still have not been reimbursed for the stolen equipment. I would not recommend the Chamblee, GA Two Men and a Truck location to anyone given this situation

The two gentlemen that came to move my furniture were great! When I booked the appointment I was not notified that I had to pay in cash because it was going to a storage unit. The guys called someone and got it approved that I could pay with my card. When the movers were taking my things one of the legs on my end table broke off. I was told this would be noted and they would take care of it. On Monday morning I got a call asking how my move went. The lady said she would put a claim in but I have yet to hear back and this has been over a month. Very disappointed in the office staff and handling of this issue. The two guys who actually moved my things were great!

The office staff was pleasant and helpful. The movers were very nice and fast and did their best to pack our belongings. Unfortunately they did not know how to handle a sleep number mattress and we are working to fix a valve that was pulled out improperly. The load was underestimated so that a few of our belongings did not get on the truck. A couple of the movers came by afterward with a pickup truck and deliver a couple of things but still the rugs, exercise bike, and artificial tall tree never made it to the destination. We should have made two deliveries to get everything. Overall movers are not perfect and even large companies leave a lot to be desired but the convenience here was good and we dealt with local people.