Reseñas

12/04/2018

Terry

5 out of 5 stars
We had to postpone our move by a day due to torrential rain, but the next day the sun was out, and they were here first thing in the morning. They worked very hard and finished an hour earlier than we had expected, which saved us money!
Response
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<div>Happy to help, Terry!</div>
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12/02/2018

Lesli

5 out of 5 stars
The guys went above and beyond - they were nice to work with, efficient, courteous, and awesome. Our neighbor at the old house was ugly to them when they arrived - we apologized profusely and talked to her...but the lead for TMAAT was very professional with her. The only issue I would say (which isn't a horrible thing) was not AT ALL with the movers but with the process before that. I called and told the lady that we didn't have much. She said we needed someone to come out. The guy we had who came out was very professional, but he saw that we had less than 40 boxes to move and little furniture...but still quoted us for a typical 4 bedroom house move. In the end, it took half the time quoted. The movers should not be at fault for "moving too fast" - the issue was with the estimate.
Response
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<div>Thanks for letting us know, Lesli. We will use your feedback to grow our 97% referral rate.</div>
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12/02/2018

Nara

5 out of 5 stars
The movers were professional and workedwelwith is to ensure a smooth move. Excellent service all around.
Response
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<div>Happy to help, Nara!</div>
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12/01/2018

Demetrius

1 out of 5 stars
My experience was Horrible, I am still waiting on the Supervisor to schedule a cleaning date with Stanley Steamer to come clean my property; Property was stolen the movers were smoking weed and very unprofessional, the follow up process is non existent- I will never use them again or refer out.
Response
It sounds like there are a lot of issues here and we would like to learn more so we can properly address your concerns. Our claims manager will be in contact shortly to discuss your experience so we can adequately coach/counsel the employees.
11/30/2018

Roseann

5 out of 5 stars
The guys was the best ,great service , attitude ,very nice & helpful ...Jay & m the best drivers
Response
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<div>Thanks, Roseann!</div>
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11/29/2018

Chris

4 out of 5 stars
We were satisfied with the overall experience. The communication with the office and lead person on the job was good. I will use your service again. I am not a fan of people asking for tips, even if it is not a direct question. I think maybe having it available on the paperwork as an option would be best. The crew that handled our job was professional and timely. Malcolm, Diego, Lil Mal and went above and beyond. If I were to use your services again, I would love to have that crew again!!
Response
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<div>Thanks for letting us know, Chris. We will use your feedback to grow or 97% customer satisfaction rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/27/2018

Darlene

5 out of 5 stars
Service was great... completely filled a 26 foot truck and packed everything nice and neatly into a 10x15!!
Response
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<div>Happy to help, Darlene!</div>
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11/27/2018

Vincent

3 out of 5 stars
This team was not as professional and neat as the other team I had tape all over my yard. They also left the storage unit
Response
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<div>Hi Vincent, we take feedback seriously. Please contact management to further discuss your move at info0283@twomen.com.</div>
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11/27/2018

John

5 out of 5 stars
Terrific doesn't even come close to my experience with your group. I was totally pleased. Do your company a favor and clone Octavius and Saeed...a great team, strong but careful, precise in all their efforts. Thank them again for me...
Response
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<div>Aw, we loved reading this, John! Thanks for sending such an awesome review of Saeed and Octavius to us.</div>
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11/24/2018

Sarah

5 out of 5 stars
I've used more inexpensive movers before and had bad experiences. When you go through a company with "contractors" the nice agent who speaks to you on the phone has never met the independent contractor who actually comes to your home and moves your things. Two men and a truck works differently and it is reflected in the service. I've used them to move 3 times and I've always had a great experience.
Response
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<div>Thanks, Sarah! Loved reading about your moving experience.</div>
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